Experienced Apartment Service Manager

Columbia Choice; Columbia (MD); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Competitive hourly pay

Stable community leadership

Lead maintenance team

Job summary

Columbia Choice Apartments seeks an experienced Apartment Maintenance Supervisor to lead a hands-on maintenance team. You will manage daily operations, prioritize work orders, and ensure timely, high-quality service for residents.

You will oversee HVAC, plumbing, electrical and appliance repairs, coordinate make-readies, schedule vendors, and mentor technicians. A strong focus on safety, organization, and reliable delivery of maintenance tasks is essential.

Qualifications

• 2+ years of apartment maintenance experience, including leadership or supervisory responsibilities.
• Strong knowledge of HVAC systems, plumbing, electrical troubleshooting, appliance repair, and general maintenance.
• Experience managing unit turns and tight make-ready schedules.
• EPA / CFC Universal certification required.
• Strong organizational and leadership skills.
• Comfortable using property management software and basic computer systems.
• Reliable, proactive, and solution-oriented.

Responsibilities

• Lead the daily operations of the apartment maintenance team, setting priorities and ensuring work orders are completed efficiently.
• Oversee and participate in maintenance repairs including HVAC, plumbing, electrical, appliances, and general building systems.
• Manage the entire make-ready process, including move-out inspections, scheduling vendors, and final quality walkthroughs.
• Assign and track service requests and preventative maintenance work orders.
• Inspect completed repairs and ensure work meets company quality standards.
• Work alongside your team when needed to keep turn schedules and service deadlines on track.
• Coordinate and supervise outside contractors and vendors.
• Manage maintenance inventory, parts ordering, and purchase orders.
• Maintain and execute a preventative maintenance program.
• Participate in a rotating on-call schedule for emergency maintenance.
• Hire, train, coach, and mentor maintenance technicians.
• As a condition of employment, download apps to your personal smartphone to receive and complete work orders during scheduled shifts.

Skills

Leadership

Problem-solving

Team mentoring

Customer service focus

Education

EPA / CFC Universal certification

Tools

Property management software

Basic computer systems

Job description

Are you an experienced Apartment Maintenance Supervisor who knows how to keep a community running smoothly while leading a team that takes pride in their work?

Columbia Choice Apartments is looking for a hands-on Service Manager who understands apartment maintenance inside and out. This role is perfect for someone who leads by example, keeps unit turns moving, and ensures residents receive fast, high-quality service.

If you enjoy solving problems, mentoring technicians, and taking ownership of your community's maintenance operations, we want to hear from you.

Key Responsibilities

Lead the daily operations of the apartment maintenance team, setting priorities and ensuring work orders are completed efficiently

Oversee and participate in maintenance repairs including HVAC, plumbing, electrical, appliances, and general building systems

Manage the entire make-ready process, including move-out inspections, scheduling vendors, and final quality walkthroughs

Assign and track service requests and preventative maintenance work orders

Inspect completed repairs and ensure work meets company quality standards

Work alongside your team when needed to keep turn schedules and service deadlines on track

Coordinate and supervise outside contractors and vendors

Manage maintenance inventory, parts ordering, and purchase orders

Maintain and execute a preventative maintenance program

Participate in a rotating on-call schedule for emergency maintenance

Hire, train, coach, and mentor maintenance technicians

As a condition of employment, you are required to download apps to your personal smartphone, enabling you to receive and complete work orders throughout your scheduled work shift. Location tracking will be in effect only during your scheduled shift when utilizing apps with location tracking

Qualifications

2+ years of apartment maintenance experience, including leadership or supervisory responsibilities

Strong working knowledge of HVAC systems, plumbing, electrical troubleshooting, appliance repair, and general maintenance

Experience managing unit turns and tight make-ready schedules

EPA / CFC Universal certification required

Strong organizational and leadership skills

Comfortable using property management software and basic computer systems

Reliable, proactive, and solution-oriented

What We Offer

Competitive hourly pay based on experience

Stable apartment community with supportive leadership

Opportunity to lead a skilled maintenance team

Professional environment where your experience and expertise are valued