Experience Manager

Wolfgang Puck Catering; Los Gatos (CA); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Comprehensive Benefits Package

Job summary

Wolfgang Puck Catering is seeking an Experience Manager to shape the workplace hospitality journey for guests, clients, and associates by creating engaging programs and building meaningful connections.

This high-profile corporate dining and hospitality environment values creativity, innovation, and elevated guest expectations; you will work with culinary, operational, and client partners to deliver memorable experiences.

Qualifications

• Minimum 3+ years in hospitality or events.
• Strong customer service orientation and attention to detail.
• Ability to manage multiple programs and vendors.

Responsibilities

• Design and deliver workplace hospitality programs for guests, clients, and associates.
• Build meaningful connections and champion service excellence.
• Collaborate with culinary, operations, and client partners to deliver memorable experiences.

Skills

Hospitality experience

Relationship building

Event management

Job description

$80,000 - $90,000

Other Forms of Compensation: Comprehensive Benefits Package

Where Passion Meets Purpose - and Careers Come Alive

At Wolfgang Puck Catering, great careers are crafted the same way great food is - with passion, intention, and the right people around you. We hire for curiosity, spirit, and heart, and we invest in everything you bring to the table. Through mentorship, real development, and a clear path to leadership, we're committed to your journey - not just your job title. Come be part of something that challenges and champions you in equal measure.

Wolfgang Puck Catering

Salary: $80,000 - $90,000

Other Forms of Compensation: Comprehensive Benefits Package

Where Passion Meets Purpose - and Careers Come Alive

At Wolfgang Puck Catering, great careers are crafted the same way great food is - with passion, intention, and the right people around you. We hire for curiosity, spirit, and heart, and we invest in everything you bring to the table. Through mentorship, real development, and a clear path to leadership, we're committed to your journey - not just your job title. Come be part of something that challenges and champions you in equal measure.

"I can have the best food, but if we don't have good people, it won't get you very far." — Wolfgang Puck

Success on our team starts with our culture:

• We have Wolfgang's PASSION for our business, our product, and our people / guests / clients.
• A FLEXIBLE MINDSET is key; we are strategic business partners who wear multiple hats.
• Our services require a CONCIERGE mentality, a bias to action with humble hospitality.
• We are out-of-the-box PROBLEM SOLVERS, who look around corners so our clients and guests don't have to.
• We curate company and partner resources to bring our client's vision to life. We seek to cultivate the next generation of talent, purveyors and partnerships.
• We bring an entrepreneurial approach to deliver results for our clients (you might call this scrappy).
• Collaboration and openness to innovative business tools, new ways of thinking and ability to partner across departments are essential to create optimal business solutions.

"I can have the best food, but if we don't have good people, it won't get you very far."

Job Summary

At Wolfgang Puck Catering, we believe exceptional hospitality has the power to transform everyday moments into memorable experiences. As an Experience Manager, you will play a key role in shaping the workplace hospitality journey for guests, clients, and associates by creating engaging programs, building meaningful connections, and championing a culture centered on service excellence. This position supports a high-profile corporate dining and hospitality environment known for creativity, innovation, and elevated guest expectations. Working alongside culinary, operational, and client partners, you will help deliver unique experiences that foster community, enhance workplace engagement, and create lasting impressions through thoughtful