Experience Leader/Maintenance

Staccato 2011, LLC; Pahrump (NV); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid vacation

Discounts on Staccato products

Product discounts

Job summary

A premier shooting and training destination near Las Vegas is seeking an experienced Experience Lead/Maintenance to oversee advanced firearms training and support range maintenance. The candidate should have a background in firearms instruction, excellent communication skills, and the ability to manage groups effectively. Responsibilities include educating guests on safety protocols, performing maintenance activities, and ensuring a high-quality experience for all participants. The position offers competitive compensation and benefits, including health insurance and a 401(k) plan.

Qualifications

• Strong knowledge of state and federal firearm laws and safety standards.
• Ability to manage groups in high-stress environments.
• Must pass background check and drug screening.
• Excellent communication and customer service
• Ability to lead groups in high-stress environments

Responsibilities

• Lead and facilitate advanced firearms training.
• Perform range maintenance activities.
• Educate guests on facility rules and safe firearm handling.
• Provide first aid and respond to emergencies as needed.
• Deliver excellent guest service and promote a safe, respectful environment.

Skills

Firearms instruction

Communication

Customer service

Public speaking

Group management

Education

High school diploma or equivalent

Military or law enforcement background

Certified Firearms Instructor

CPR and First Aid certified

Job description

Description

Staccato Vegas is a premier 550-acre shooting and training destination located just outside Las Vegas in Pahrump, Nevada. With over 50 ranges and immersive experiences like Gunslinger Canyon and SWAT-style challenge courses, we deliver world-class firearms education and shooting sports to professionals, competitive shooters, and civilian enthusiasts alike. As part of the Staccato ecosystem, we’re committed to advancing freedom, responsibility, and tactical excellence.

THE POSITION

We are seeking a highly motivated and experienced Experience Lead/Maintenance to lead and facilitate advanced pistol, rifle, and tactical firearms training for a wide range of shooters. The ideal candidate will have a strong background in firearms instruction, law enforcement or military training, and a passion for educating and empowering individuals with responsible firearm handling and marksmanship skills. This position will guide guests through various firearms related experiences. In addition, perform maintenance duties in support of the range including the long range, short range, shooting bays, special purpose ranges and other shooting and facility areas.

• Educating members and guests on facility rules and guidelines, including proper shooting behavior, basic firearm use, including enforcement and patron adherence to the agreed upon safety rules and procedures, and related activities.
• Assist with maintenance activities for the ranges such as, but not limited to painting, correcting and/or reporting safety hazards, building range assets, dirt work including berms and backstops, building, replacing targets/stands, mechanic work on vehicles, landscaping, and minor construction.
• Show courteous and cooperative behavior when interacting with members and guests, promoting a harmonious and effective workplace environment.
• Contribute to the efficiency and effectiveness of the company by offering suggestions and participating as an active member of the team.
• Observe safe work methods and use of safety equipment; secure work sites from safety hazards as necessary.
• Cope with adverse situations firmly, courteously and with respect for individual rights.
• Traverse rough desert terrain safely.
• Understands and carries out oral and written instructions effectively and efficiently.
• Establishes effective working relationships with departmental personnel, members, guests, various governmental agencies, and community groups.
• Regular and dependable attendance, available to work a varied schedule with flexible hours, including weekends, holidays and overtime as needed.
• Assist and/or provide appropriate first aid.
• Use standard office equipment, including a computer, for emails and course work.
• Determining proper course of action under emergency conditions.
• All Other duties as assigned.

Requirements

In addition to general team member expectations, this role explicitly requires the following:

• High school diploma or equivalent (required); military or law enforcement background preferred.
• Certified Firearms Instructor through a recognized body such as the NRA, USCCA, or POST (preferred).
• Strong knowledge of state and federal firearm laws and safety standards.
• Excellent communication, public speaking, and customer service skills.
• Ability to manage groups and maintain control in high-stress or live-fire environments.
• Must be able to pass a background check and drug screening.
• CPR and First Aid certified (preferred or required based on company policy).
• Comfortable working in outdoor conditions year-round.

COMPENSATION AND BENEFITS

We offer a competitive and attractive package of compensation and benefits, including health insurance, 401(k) plan, paid vacation, and holidays. In addition, as a Staccato team member, you enjoy discounts on Staccato products.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.