Experience Hospitality Professional/Front Desk

The Solutions Group Llc; Detroit (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading spa in Detroit is seeking an Experienced Spa Hospitality Professional to enhance guest experiences. This full-time on-site role includes responsibilities like customer service, appointment booking, and sales of skincare products. Candidates should possess strong skills in hospitality and customer relations.

Qualifications

• Expertise in Hospitality Services in spa, salon, or hotel environment.
• Strong computer skills with POS spa software.
• Experience delivering exceptional customer service.

Responsibilities

• Provide top-notch customer service and guest relations at the spa.
• Assist with booking appointments and selling retail skincare products.
• Drive gift card sales through exceptional client interactions.

Skills

Customer Service

Sales

Communication

Interpersonal Skills

Multi-tasking

POS Software

Job description

Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications.

Experience Hospitality Professional/Front Desk

Current Posting: Experience Hospitality Professional

Role Description
This is a full-time on-site role for an Experienced Spa Hospitality Professional at The Woodhouse Day Spa - Detroit. The role involves providing top-notch customer service, guest relations such booking appointments using Point of Sale system (familiarity with Zenoti or Meevo is a plus), selling retail skincare products and assist with serving guests and driving gift card sales through exceptional client interactions.

Qualifications

• Expertise in Hospitality Services in a spa, salon, or hotel environment
• Customer Service and Sales skills
• Ability to deliver exceptional customer experiences
• Strong communication and interpersonal skills
• Strong computer skills with POS spa software
• Ability to multi-task and also perform back of the house tasks
• ONLY EXPERIENCED SPA PROFESSIONALS NEED APPLY

We've received your resume. Click here to update it.

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) orPaste resume