Experience Design Supervisor

GSW, powered by Syneos Health; United States; On-site; USD 100,000 - 115,000; Full time

Job summary

GSW, powered by Syneos Health, is seeking an Experience Design Supervisor to lead and mentor a team creating digital experiences across web, mobile, and emerging platforms for healthcare audiences.

You will partner with UX, technology, copy, strategy, and account teams to translate brand strategy into intuitive experiences while maintaining accessibility and brand standards. A strong portfolio and leadership background are essential.

Qualifications

• 5 to 8 years of relevant experience in digital design or experience design.
• Strong proficiency in Figma and Adobe Creative Cloud.
• Experience mentoring designers and guiding team development.
• Ability to translate brand identity into interactive experiences.
• Strong portfolio demonstrating visual design and digital craft.
• Experience designing across web, mobile, VR/AR and emergent channels.

Responsibilities

• Design digital and experiential solutions aligned with healthcare campaigns for HCP, patient, and consumer audiences.
• Envision and develop intuitive, scalable interactions across web, mobile, VR/AR, and emerging platforms.
• Create concepts, prototypes, animations, storyboards, and presentations for teams.
• Translate brand hallmarks into digital media executions.
• Collaborate with UX, developers, copy, strategists, and account teams to ensure executable ideas.
• Test features, review functionality, and incorporate feedback into design iterations.
• Present work clearly, explaining ideas, interactions, user value, and campaign role.
• Ensure work aligns with brand guidelines, strategy, and creative standards.
• Mentor leadership to support career growth and talent development.
• Assign tasks and manage workloads to deliver high-quality results.
• Contribute to strategic discussions connecting creativity, technology, audience behavior, and business needs.
• Adapt to evolving healthcare, tech, and regulatory considerations.

Skills

Leadership & mentoring

Collaboration

Typography & visual storytelling

Portfolio quality

Brand identity understanding

Communication of design decisions

Presenting design work

Tools

Figma

Adobe Creative Cloud

Design systems & components

Prototyping tools

Job description

The Experience Design Supervisor combines creativity, technology, and team leadership to create meaningful brand experiences across a wide range of digital, physical, and emerging channels. This role is responsible for envisioning and developing intuitive, scalable, and engaging experiences across platforms including web, mobile, VR/AR, wearables, immersive environments, and other evolving media. A hands-on creative leader, the Experience Design Supervisor designs complete digital experiences while helping guide the work of Experience Designers and Senior Experience Designers, ensuring solutions align with campaign strategy, brand standards, accessibility expectations, and the needs of healthcare professional and patient audiences.

The ideal candidate has a sharp eye for typography, composition, interaction design, and visual storytelling. They are comfortable supervising and working on projects from concept through execution, creating thoughtful digital experiences that balance business objectives, audience needs, and creative excellence.

Success in this role requires the ability to partner closely with UX, technology, copy, conceptual teams, account, and strategy to turn complex healthcare information into experiences that are clear, engaging, behaviorally useful, and built to perform.

Responsibilities

• Design digital and experiential solutions that align with healthcare campaigns for HCP, patient, and consumer audiences.
• Envision and develop intuitive, scalable, and engaging interactions across web, mobile, VR/AR, and emerging platforms.
• Create design concepts, prototypes, animations, walkthroughs, storyboards, and presentations that help teams understand what should be built and why.
• Translate brand hallmarks, identity systems, typography, design theory, and campaign strategy into digital and non-traditional media executions.
• Partner with UX, developers, copywriters, art directors, strategists, account teams, and technologists to ensure ideas are seamless, executable, accessible, and strategically sound.
• Work with teams to test features, review functionality, and incorporate feedback into design iterations.
• Present creative work clearly, with the ability to explain the idea, the interactions, the user value, and the role the experience plays in the larger campaign.
• Ensure experience design work produced by Experience Designers is consistent with brand guidelines, campaign strategy, and established creative standards.
• Assist Experience Design leadership in mentoring team members, reviewing work, developing talent, and supporting career growth.
• Help assign tasks, manage workloads, review work, and inspire the team to deliver against high-quality standards.
• Contribute to strategic and tactical discussions, bringing ideas that connect creativity, technology, audience behavior, and business needs.
• Stay adaptable as healthcare, technology, design tools, audience expectations, and regulatory considerations continue to evolve.

Qualification Requirements

• 5 to 8 years of relevant experience in digital design, experience design, interactive design, or a related creative discipline.
• Strong proficiency in Figma modern design tools including Adobe Creative Suite and Figma.
• Ability to work in Figma design systems, create components and modify without breaking these systems.
• Experience designing for digital platforms, including web and mobile, experience in VR/AR & 3D or other emergent channels.
• Strong understanding of brand identity, typography, visual systems, design theory, and how those elements translate into interactive experiences.
• Strong collaboration skills and experience working with UX, development, copy, account, strategy, and creative teams.
• Experience mentoring designers, reviewing work, supporting team development, and helping maintain quality across assigned projects.
• A working understanding of healthcare communications, medical terminology, regulatory considerations, and the importance of accuracy in healthcare advertising is beneficial.
• 4+ years of professional experience in digital design, product design, experience design, or related disciplines.
• Expert proficiency in Figma, including component libraries, design systems, auto-layout, prototyping, variables, and collaborative workflows.
• Strong portfolio demonstrating exceptional visual design, interaction design, and digital craft.
• Deep understanding of typography, visual hierarchy, layout systems, and modern interface design principles.
• Experience creating design systems, reusable components, and scalable digital frameworks.
• Proficiency with Adobe Creative Cloud and modern digital design tools.
• Ability to communicate design decisions clearly and effectively to multidisciplinary teams.

The annual base salary for this position ranges from $100,000 to $115,000. The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. In addition, some positions may include eligibility to earn commissions/bonus based on company and/or individual performance.

At GSW, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

GSW is a full-service healthcare communications agency that goes beyond advertising to create personalized brand experiences that involve, inspire, educate and activate people through ongoing brand journeys. As one of the world's ten most-awarded healthcare advertising agencies, GSW is hell-bent not to replace the same old with the same old. This is achieved through a provocative premise - if other brands communicated the way healthcare brands do, how many customers would they have? GSW turns against this premise through discovery of beneath-the-surface customer insights that we impact with stories, simplicity and authenticity.

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Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.

At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.