Experience Cloud Technical Architect

Mphasis; Georgia; On-site; USD 140,000 - 200,000; Full time

Job summary

Mphasis is seeking a hands-on Salesforce Experience Cloud specialized Technical Architect & Design Lead to drive the architecture and design of Salesforce solutions for complex business needs. You will ensure scalability, security, and alignment with best practices while guiding developers and collaborating with stakeholders.

In this role you translate requirements into robust technical designs, oversee integrations, and lead multi-cloud strategies.

Qualifications

• 10+ years hands-on Salesforce experience.
• 5+ years Salesforce Technical Design experience.
• 3+ years Salesforce Experience Cloud.
• Proven experience designing integrations using APIs and middleware.
• Strong understanding of Salesforce security model, LDV experience.
• Experience with enterprise-scale Salesforce implementations.
• Knowledge of DevOps tools and Salesforce DX, Git, Copado, CI/CD pipelines.

Responsibilities

• Translate the solution architecture into detailed technical designs.
• Define coding standards, integration patterns, and deployment strategies.
• Lead development teams, review code, and ensure technical quality.
• Handle complex customizations (Apex, Lightning Web Components, APIs).
• Optimize performance and troubleshoot technical issues.
• Break down technical specifications into manageable size user stories.

Skills

Apex development

LWC development

Experience Cloud

JavaScript

APIs & integrations

DevOps & CI/CD

Architectural design

Stakeholder communication

Tools

Salesforce DX

Copado

Git

Middleware tools (Informatica)

Job description

Role Overview

We are seeking a hands-on Salesforce Experience Cloud specialized Technical Architect & Design Lead responsible for driving the technical architecture and design of Salesforce solutions that meet complex business requirements. This role ensures that all solutions are scalable, secure, and aligned with Salesforce best practices and platform capabilities. The Technical Design Lead collaborates closely with business stakeholders, architects, and development teams to translate functional requirements into robust technical designs, oversee integration strategies, and guide developers on implementation standards. Acting as a key technical authority, this position plays a critical role in multi-cloud strategies and external system integrations. This role requires strong experience with Salesforce core platform features, especially with Experience Cloud, integrations and large data volumes (LDV). The Technical Lead will also support mid level developers and must be hands on coding with LWC, Async Apex as well as integration work. This role also requires excellent client communication and collaboration throughout the project lifecycle.

Key Responsibilities & Primary Focus: Technical implementation and detailed design

• Translate the solution architecture into detailed technical designs.
• Define coding standards, integration patterns, and deployment strategies.
• Lead development teams, review code, and ensure technical quality.
• Handle complex customizations (Apex, Lightning Web Components, APIs).
• Optimize performance and troubleshoot technical issues.
• Break down technical specifications into manageable size user stories.

Primary Skills

• Ability to create detailed technical specifications and oversee implementation.
• Deep understanding of Salesforce data security model, including complex sharing rules, role hierarchies, and object-level permissions; especially in the context of community users, and guest users via Experience Cloud sites
• Strong programming expertise in Apex, LWC, JavaScript.
• Deep understanding of Salesforce APIs, integration frameworks, and DevOps tools.
• Expertise in Salesforce experience cloud environment, building complex custom solutions.
• Knowledge of CI/CD pipelines and version control.
• Strong verbal and written communication skills to drive the work with business and dev teams.

Key Deliverables

• Detailed Technical design documents.
• Sequence diagrams, data model/flows and component-level diagrams, architecture diagrams.
• Code review reports and performance optimization plans.

Required Qualifications

• 10+ years of hands-on Salesforce experience.
• 5+ years of Salesforce Technical Design experience.
• 3+ years Salesforce Experience Cloud Required
• Salesforce Technical Architecture experience is a big plus.
• Strong expertise in Apex, Async, LWC, Visualforce, SOQL and core Salesforce platform capabilities required.
• Proven experience designing and implementing integrations using APIs and middleware.
• Strong understanding of Salesforce security model, sharing rules, governor limits, and data modeling required.
• Experience designing solutions for large data volumes (LDV).
• Understanding of DevOps tools and processes, including Salesforce DX, Git, Copado, and CI/CD pipelines.
• Experience working on enterprise-scale Salesforce implementations

Preferred Qualifications

• Experience with other Salesforce products such as but not limited to Sales Cloud, Service Cloud, Revenue Cloud, Marketing Cloud.
• Experience with middleware tools such as Informatica, Hadoop or similar.
• Knowledge of JavaScript frameworks such as React.
• Familiarity with data migration tools and ETL processes.
• Experience working in Agile environments.

Certifications (Strongly Preferred)

• Salesforce Experience Cloud
• Salesforce Certified Developer Certs
• Salesforce Certified System Architect
• Salesforce Integration Architect
• Salesforce Data Architect
• Salesforce Sharing and Visibility Architect

Equal Opportunity Employer

Mphasis is an equal opportunity/affirmative action employer. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breast feeding and related medical conditions), mental or physical disability, medical conditions military and veteran status or any other status or condition protected by applicable federal, state, or local laws, governmental regulations and executive orders.