Experience and Trip Consultant

EAFB Holdings; Chicago (IL); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Commission or performance incentives

Access to exclusive travel discounts

Career growth opportunities

Job summary

A leading travel services provider is seeking a detail-oriented Experience and Trip Consultant to assist clients in planning personalized travel. This remote role involves researching and booking itineraries, providing travel guidelines, and managing client records. Strong communication skills and a passion for customer service are essential. Compensation is based on experience and includes performance incentives. Join a collaborative culture with career growth opportunities.

Qualifications

• Previous experience in travel, hospitality, or customer service preferred.
• Access to travel industry rates and discounts.
• Strong customer service orientation.
• Basic computer literacy and online research skills.
• Authorized to work in listed countries.
• Access to travel industry rates and discounts.
• Inclusive, collaborative team culture and growth opportunities.

Responsibilities

• Consult with clients on travel goals and budgets.
• Plan and book travel itineraries including transportation and accommodations.
• Provide clients with information on travel guidelines.
• Maintain client records, bookings, and travel documents.
• Offer proactive support before, during, and after travel.

Skills

Excellent communication skills

Organizational abilities

Basic computer literacy

Multitasking

Tools

Booking tools

Job description

About the job Experience and Trip Consultant

Job Overview: We are seeking a customer-focused and detail-oriented Experience and Trip Consultant to join our travel services team. In this remote role, you will assist clients in planning and booking personalized travel experiences including flights, accommodations, cruises, and activities. This role is ideal for someone with strong communication skills and a passion for travel and customer service.

Company Overview

We are a leading provider in the entertainment and travel industry, known for crafting high-quality, customized travel experiences. We serve families, groups, and individuals seeking memorable adventures around the world. As part of our team, you'll help bring those experiences to life.

Key Responsibilities

• Consult with clients to understand their travel goals, budgets, and special requests
• Research, plan, and book travel itineraries including transportation, accommodations, and excursions
• Provide clients with up-to-date information on travel guidelines, entry requirements, and destination insights
• Manage client records, booking confirmations, and travel documentation
• Deliver proactive support before, during, and after travel

Requirements

• Previous experience in travel, hospitality, or customer service (preferred)
• Excellent written and verbal communication skills
• Strong organizational and multitasking abilities
• Basic computer literacy and familiarity with online research and booking tools
• Must be authorized to work in at least one of the following countries: United States, Antigua and Barbuda, Argentina, Aruba, Australia, New Zealand, Bahamas, Barbados, Belize, Bermuda, Bolivia, Cayman Islands, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Honduras, France, Germany, Guatemala, Grenada, Italy, Mexico, Netherlands, Nicaragua, Panama, Peru, St. Kitts & Nevis, St. Lucia, Spain, Trinidad & Tobago, United Kingdom, Uruguay
• Access to travel industry rates and exclusive discounts
• Inclusive and collaborative team culture
• Career growth opportunities within the company

Compensation

Compensation is based on experience and includes commission or performance incentives.

Equal Opportunity Employer

We are an equal opportunity employer and welcome applicants from all backgrounds and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, or veteran status.