Expeditor (Expo)

Tropical Smoothie Cafe; Ashburn (VA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

No night shifts — ever

Medical insurance

Dental and Vision Insurance

401(k)

Life Insurance

Long-Term Disability

Pet Insurance

Meal Discounts

Employee Perks

Positive, people-first culture

Job summary

Another Broken Egg Cafe is seeking an Expeditor (Expo) to keep a smooth workflow between the kitchen and dining area. You will ensure orders are prepared to our brunch standards and support a daytime-focused, hospitality-driven team.

The ideal candidate has at least 1 year expo experience, strong communication and teamwork, and the stamina to stand 6–8 hours. We prize a detail-oriented, energetic attitude and a culture built on hospitality.

Qualifications

• Must have at minimum 1-year experience working in an expo position.
• Strong communication and teamwork skills.
• Attention to detail and organization.

Responsibilities

• Communicate food orders to ensure accurate food preparation.
• Follows proper plate presentation and garnishes setup for all dishes.
• Ensure items are prepared properly and on a timely basis, following the standards set by the cafe.
• Practice safe food and beverage handling.
• Promptly address customer service issues and refer customers to management when necessary.
• Prepares, stocks and maintains sufficient levels of food products at Expo station to assure smooth service.
• Opens and closes the kitchen properly by following the checklist procedures.
• Maintain a clean and presentable work area.
• Performs other related duties as assigned by management.

Skills

Communication skills

Teamwork

Attention to detail

Menu literacy

Stamina

Job description

At Another Broken Egg Cafe, brunch isn’t just what we do — it’s who we are. We are known for our chef-inspired Southern cuisine, craft cocktails, and elevated breakfast, brunch, and lunch experiences served in a warm, inviting atmosphere.

Our concept is built around hospitality that goes beyond expectations. We believe in creating memorable moments for every guest — what many call “unreasonable hospitality.” That means anticipating needs before they are spoken, turning ordinary interactions into extraordinary experiences, and empowering our staff to create moments guests never forget.

And because we specialize in breakfast and brunch, we do not operate night shifts — ever. Our staff enjoy evenings with family and friends while working with a high-performing, daytime-focused hospitality team.

As a Expeditor (Expo), you will be one of the driving forces behind the cafe’s success, responsible for helping keep a smooth workflow between the kitchen and the tables while ensuring that it has been prepared to Another Broken Egg Cafe standard.We are looking for individuals who are detail oriented, organized, and energetic. Our team members must be professional, have great communication skills with the ability to work in a fast-paced environment, and have a great attitude to ensure a positive guest experience.

Why Join Us?

Benefits

• No night shifts — ever
• Medical (for full-time team members)
• Dental and Vision Insurance
• 401(k)
• Life Insurance
• Long-Term Disability
• Pet Insurance
• Meal Discounts
• Employee Perks (Discounts on purchases for gyms, movies, car insurance, phone/internet, etc)
• Positive, people-first culture

Main Responsibilities

• Communicate food orders to ensure accurate food preparation (notes from servers, advise of any noted allergies or substitution in food order)
• Follows proper plate presentation and garnishes set up for all dishes
• Ensure items are prepared properly and on a timely basis, following the standards set by the cafe.
• Practice safe food and beverage handling.
• Promptly address customer service issues and refer customers to management when necessary.
• Prepares, stocks and maintains sufficient levels of food products at Expo station to assure smooth service
• Opens and closes the kitchen properly by following the checklist procedures
• Maintain a clean and presentable work area
• Performs other related duties as assigned by management

Job Qualifications

• Must have at minimum 1-year experience working in an expo position
• Strong communication and teamwork skills
• Attention to detail and organization
• Must be able to read menu items
• Able to reach, bend, stoop and perform cleaning duties.
• Flexibility to work weekends and holidays, as required
• Must be able to stand and work on feet for 6-8 hours of a shift
• Must be able to lift 30+ lbs (required to carry trays and supplies)
• Assist in re-stocking & detail cleaning of all aspects of the restaurant.

Who You Are

You are a staff member who believes hospitality is both art and discipline. You thrive in strong teams, hold high standards, and contribute to creating an environment where guests feel valued and fellow team members feel respected and heard. You understand that culture drives performance — and you lead by example every day.

If you’re ready to be apart of a thriving brunch concept built on excellence, community, and “unreasonable hospitality” — without ever working a night shift — we would love to connect with you.

Another Broken Egg Cafe isn't your typical breakfast, brunch, or lunch restaurant. Our passion is delivering uncompromising, southern-inspired culinary innovation and \"craveably\" delicious dishes. On our menu, you will find chef-inspired, breakfast, brunch, and lunch dishes as well as hand-crafted cocktails, spiked cold brews, mimosas and a full bar.
We treat each other, our guests, and our communities like friends and family. We’re passionate about delivering a consistent and authentic guest experience, and we know we accomplish more when we work together. Everyone on our team is empowered to make our business better, and we invest in the growth of those who bring our purpose to life every day.