Expedition Onboard Sales Specialist

Lindblad Expeditions, LLC.; Northern (KY); Hybrid; USD 41,000 - 55,000; Full time

Benefits offered by this job

Room and board

Travel day pay

Travel expenses paid

Family travel benefits

Uniforms provided

Training opportunities

Sales bonus plan

Job summary

Lindblad Expeditions, LLC invites an Onboard Sales Specialist to engage with guests aboard National Geographic-Lindblad ships and inspire bookings for future expeditions. You will partner with the expedition, hotel, and shoreside teams to showcase our missions and itineraries while delivering exceptional guest experiences.

With 2+ years in sales and strong English communication, you’ll drive promotional campaigns, handle bookings, and provide ongoing follow-up on opportunities.

Qualifications

• 4 Year college degree or equivalent experience.
• 2+ years of sales experience with proven success in a customer-facing role.
• Excellent verbal communication and interpersonal skills with fluent English.
• Strong organizational skills and ability to prioritize tasks.
• Service-oriented mindset with ability to tailor conversations to guests.
• Ability to work independently and meet sales targets while remaining professional.
• Ability to collaborate with onboard staff, expedition teams, and shoreside departments.

Responsibilities

• Actively promote and sell future trips to guests onboard the ship using storytelling and promotional offers.
• Engage with guests during dining and shore excursions to share future journeys and destinations.
• Promote and explain itineraries, special offers, and opportunities for voyages.
• Conduct onboard presentations and one-on-one consultations to inspire bookings.
• Process bookings, coordinate with reservations ashore, and follow up on leads.
• Track sales metrics and report insights to sales and management teams.

Skills

Sales experience

English proficiency

Guest engagement

Organizational skills

Independent working

Team collaboration

Customer service mindset

Administrative skills

Education

Bachelor's degree

Tools

Seaware

Salesforce

Microsoft Office

Job description

Lindblad Expeditions, LLC invites an Onboard Sales Specialist to engage with guests aboard National Geographic-Lindblad ships and inspire bookings for future expeditions. You will partner with the expedition, hotel, and shoreside teams to showcase our missions and itineraries while delivering exceptional guest experiences.

With 2+ years in sales and strong English communication, you’ll drive promotional campaigns, handle bookings, and provide ongoing follow-up on opportunities.