Expedition Field Staff Leader & Trainer

Lindblad Expeditions; United States; Hybrid; USD 85,000 - 105,000; Full time

Benefits offered by this job

Travel benefits for employees and ихI

Voyage of Discovery trips for员工 to旅行 促

Health insurance including Medical,-D

401(k) plan with employer match

Long-Term Disability, Life & AD&D

Flexible Spending Account (FSA) to be

Pre-Tax Commuter Benefit

7-8 Paid Holidays

1 Floating Holiday Options

Up to 15 days of vacation (pro-rated)

Parental Leave

Sick/personal days per city & state

Pet Insurance discount

Job summary

Lindblad Expeditions is seeking a Field Staff Manager to lead shipboard Field Staff across the fleet, coach and mentor Expedition Leaders and other specialists, and collaborate with HR, Expedition Development, Marketing, and Operations to elevate guest experiences.

The role involves travel 60–90 days per year, occasional coverage as Expedition Leader, and partnering with multiple teams to ensure staff readiness and retention across remote assignments.

Qualifications

• 5–7 years of expedition travel, maritime, or related operations experience with 3+ years in people management.
• Experience conducting performance reviews, coaching staff, and retention support.
• Experience developing/training staff, including mentorship and continuing education program coordination.
• Experience managing departmental budgets and resource prioritization.
• Ability to translate feedback and reports into actionable improvements.
• Experience coordinating with HR, Compliance, and operations on credentialing and training.

Responsibilities

• Lead and support shipboard Field Staff across the fleet with coaching and performance feedback.
• Conduct reviews and development planning; address personnel concerns with HR; support retention efforts.
• Maintain regular communications to educate Field Staff on priorities and initiatives.
• Analyze performance, guest feedback, and voyage data to identify trends and opportunities.
• Lead Field Staff training programs, including budget management and role-specific training.
• Coordinate onboarding, training requirements, credentials, certifications, and voyage readiness with cross-functional teams.
• Serve as liaison between Field Staff and shoreside departments; travel aboard vessels to coach and mentor expedition leadership.

Skills

Leadership

Performance reviews

Coaching & mentoring

Budget management

Cross-functional collaboration

Communication

Travel readiness

Tools

Microsoft 365

Excel

Outlook

Teams

SharePoint

Job description

Lindblad Expeditions is seeking a Field Staff Manager to lead shipboard Field Staff across the fleet, coach and mentor Expedition Leaders and other specialists, and collaborate with HR, Expedition Development, Marketing, and Operations to elevate guest experiences.

The role involves travel 60–90 days per year, occasional coverage as Expedition Leader, and partnering with multiple teams to ensure staff readiness and retention across remote assignments.