Expansion Account Executive (New York)

Software 3.0 LLC; New York, Northern (NY, KY); Hybrid; USD 250,000 - 300,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Unlimited PTO

Parental leave

Wellness support

Job summary

Arize AI is seeking an Enterprise Expansion Account Executive to drive revenue growth within existing customer base, partnering with AI engineers, data scientists, and platform teams using our Enterprise platform. This high-impact role blends product and customer success to deepen adoption and expand footprint across accounts.

You'll own the expansion and renewal cycle, develop multi-year plans, and build executive relationships with VP and C-suite sponsors, while collaborating with Solutions

Qualifications

• 5+ years of B2B SaaS sales experience.
• Proven expansion and upsell within Enterprise accounts.
• Experience selling to VP and C-suite stakeholders, AI/ML or data infra a plus.
• Develop multi-year account plans aligning product value to AI initiatives.
• Executive relationships across Global 2000 organizations.
• Strong pipeline management balancing near-term wins and long-term growth.
• Collaborative team player with cross-organizational drive.
• Strong communication to articulate field observations.
• Experience closing expansion and new business (product-led).

Responsibilities

• Own expansion and renewal sales cycle across your book of business.
• Identify growth opportunities by analyzing usage and whitespace.
• Build and maintain executive relationships at VP and C-suite level.
• Define and execute account strategies with Solutions Managers.
• Articulate Arize's value to technical and business stakeholders.
• Forecast accurately using pipeline data and metrics.
• Maintain rigorous Salesforce hygiene of activity and opportunities.
• Travel as needed to engage customers on-site.

Skills

Expansion sales

Enterprise accounts

Executive relationships

Strategic account planning

Forecasting & pipeline management

Cross-functional collaboration

C-suite presentation

Job description

AI is rapidly transforming the world. As generative AI reshapes industries, teams need powerful ways to monitor, troubleshoot, and optimize their AI systems. That’s where we come in. Arize AI is the leading AI & Agent Engineering observability and evaluation platform, empowering AI engineers to ship high-performing, reliable agents and applications. From first prototype to production scale, Arize AX unifies build, test, and run in a single workspace—so teams can ship faster with confidence.

We’re a Series C company backed by top-tier investors, with over $135M in funding and a rapidly growing customer base of 150+ leading enterprises and Fortune 500 companies. Customers like Booking.com , Uber, Siemens, and PepsiCo leverage Arize to deliver AI that works.

The Opportunity:

We're looking for a driven Enterprise Expansion Account Executive to own and grow revenue within Arize's existing customer base. You'll work with AI engineers, Data Scientists, and platform teams who are already using our Enterprise platform - helping them unlock more value, expand into new teams, and deepen their investment as their AI initiatives scale. This is a high-impact, high-ownership role at the intersection of a fast-moving product and a customer base growing rapidly alongside the AI industry.

What You’ll Do:

• Own the full expansion and renewal sales cycle across your book of business, executing a complex, value-based process that spans multiple stakeholders, teams, and use cases within each account.
• Proactively identify and develop new growth opportunities by analyzing customer usage, mapping whitespace, and targeting high-value needs across business lines and technical teams.
• Build and maintain executive relationships, creating awareness and buy-in at the VP and C-suite level to support pipeline growth and long‑term account expansion.
• Define and execute account strategies in close partnership with Solutions Managers and internal account teams to drive sales velocity and deliver customer outcomes.
• Clearly articulate Arize's unique value - technically and commercially - tailoring your message to both technical practitioners and business decision-makers.
• Forecast accurately and consistently, leveraging key metrics and pipeline data to provide visibility and inform go‑to‑market decisions.
• Maintain rigorous hygiene in Salesforce, tracking all activity, opportunities, and account intelligence to support a high‑performing revenue team.
• Travel as needed to build relationships and engage customers on‑site.

What We’re Looking For:

• 5+ years of B2B SaaS sales experience
• Proven track record of driving expansion and upsell revenue within Enterprise accounts, bonus for selling AI/ML or data infrastructure software to VP and C-suite stakeholders.
• Demonstrated success building and deepening executive relationships across Global 2000 organizations, engaging both technical leaders (AI/ML, data engineering, platform) and business decision-makers.
• Expertise in developing multi‑year account plans that expand Arize's footprint by aligning product value to evolving customer needs and AI initiatives.
• Established ability to manage a robust and diverse pipeline of expansion opportunities, balancing near‑term wins with long‑term strategic growth within a collaborative go‑to‑market team.
• Team player: Collaboration with peers and other organizations within Arize is critical to success, we deeply value the success of the collective team over individual gains
• Strong communication skills: Clearly and objectively communicate observations from the field
• Previous history of also working and closing new business deals and selling through product led experience

The estimated annual salary and variable compensation for this role is between $250,000 - $300,000, plus a competitive equity package. Actual compensation is determined based upon a variety of job related factors that may include: transferable work experience, skill sets, and qualifications. Total compensation also includes a comprehensive benefit package, including: medical, dental, vision, 401(k) plan, unlimited paid time off, generous parental leave plan, and others for mental and wellness support.

While we are a remote‑first company, we have opened offices in New York City and the San Francisco Bay Area, as an option for those in those cities who wish to work in‑person. For all other employees, there is a WFH monthly stipend to pay for co‑working spaces.

More About Arize

Arize’s mission is to make the world’s AI work—and work for people.
Our founders came together through a shared frustration: while investments in AI are growing rapidly across every industry, organizations face a critical challenge—understanding whether AI is performing and how to improve it at scale.

Our company's mission is to make AI work and make AI work for the people, we hope to make an impact in bias industry-wide and that's a big motivator for people who work here. We actively hope that individuals contribute to a good culture

• Regularly have chats with industry experts, researchers, and ethicists across the ecosystem to advance the use of responsible AI
• Culturally conscious events such as LGBTQ trivia during pride month
• We have an active Lady Arizers subgroup

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self‑identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Arize AI’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability.

A "recently separated veteran" means any veteran during the three‑year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, and air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.