Expanded Functions Dental Assistant - EFDA

Heartland Dental; Indianapolis (IN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Free dental

Vision care

Life & disability

Bonus opportunities

401(k)

Holidays & vacation

Team culture

Job summary

Heartland Dental is seeking an Expanded Functions Dental Assistant (EFDA) for our Southport/South Franklin/Southeast Indy area. You will greet patients, educate them throughout treatment, take diagnostics, and provide four-handed chairside support to our dentists, while maintaining safety and HIPAA guidelines.

Eligibility includes Indiana Radiology licensing and Dentrix software experience. The role emphasizes teamwork, efficient practice flow, and commitment to patient comfort and education.

Qualifications

• Indiana Radiology License is required.
• Experience with Dentrix dental software.
• Experience in fast-paced customer-centric environment.
• Excellent communication and organizational skills.

Responsibilities

• Greet patients and educate them throughout treatment.
• Take and process X-rays and diagnostic assessments (iTero 3D scanner, digital photography).
• Provide chairside assistance to dentists during procedures.
• Manage scheduling with Dentrix and ensure safety protocols.
• Maintain supplies and inventory; place orders as needed.
• Collaborate with team to implement Heartland Dental systems.

Skills

Communication skills

Organizational skills

Customer service

HIPAA training

Education

Indiana Radiology License

Tools

Dentrix

iTero 3D scanner

Job description

Expanded Functions Dental Assistant – EFDA – Dental Assistant

Southport - South Franklin - Southeast Indy

As an EFDA, you will play a large role in the provision of effective and trustworthy dental services. You will sustain patient comfort, soothe upset patients, listen to their needs and educate them on dental procedures. You will also manage clinical supplies, work efficiently to maintain the supported dentist’s schedule and adhere to all OSHA and company safety policies.

About Dental Care of Franklin Township

Dental Care of Franklin Township, like each Heartland Dental supported office, is unique to the community and the patients they serve.

• Monday - Thurs 8am-5pm, two Fridays a month 8am-2pm
• Located in front of Kroger at Southport and Franklin, just down from Franklin Central High School
• State of the art practice, utilizing the latest technology and techniques - newly built in 2023!

Why Heartland Dental?

Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first.

Benefits:

• Medical and prescription drug insurance, including Telehealth, health and wellness discounts and much more
• Free dental services for yourself and your dependents, minus lab fees
• Vision care support
• Life and disability insurance
• Monthly and quarterly bonus opportunities
• 401(K) retirement plan
• 6 paid holidays and 2 weeks paid vacation after one year!
• Team-focused, uplifting and educational work culture

More about the role

• Greet and welcome patients from the start of their dental journey, as well as sustain patient comfort and provide appropriate education throughout treatment
• Conduct a thorough review of the patient’s health history in order to provide quality care
• Take and process x-rays and other diagnostic assessments (iTero 3D scanner, digital photography, etc.)
• Provide superior chairside assistance (i.e., four-handed dentistry) to supported dentists during a wide variety of procedures in accordance with the state dental practice act
• Utilize Dentrix for patient scheduling and record keeping
• Prepare treatment room with strict adherence to safety protocols and following OSHA & CDC recommendations
• Manage supply and inventory levels, as well as place and expedite orders as needed
• Partner with the providers and team to implement Heartland Dental systems and maximize office workflow

Minimum Qualifications

• Indiana Radiology License is required
• Dental software experience, currently utilizing Dentrix
• Experience working in a fast-paced and customer-centric environment
• Excellent communication and organizational skills
• The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.

Physical Requirements:

• Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
• Prolonged periods sitting and standing
• Must be able to lift and carry up to 45 pounds at times
• Availability to attend virtual training sessions (or in-person)periodically throughout the year
• As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in the state of FL & TN.

We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.