Responsibilities * Indicates Primary Duties/Responsibilities Essential functions are those tasks, duties and responsibilities that comprise the means of accomplishing the job's purpose and are critical or fundamental to the performance of the job. Following are essential functions/standards of the job, evaluate how the employee performed relative to these standards by checking the appropriate box. |
- *Obtain, record and review medical and dental history forms.
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- * Prepare patients for treatment and prepare tray setups for dental procedures. Clean and prepare operatory for new patient. Sterilize, disinfect instruments and equipment.
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- * Assist in patient treatment by handing instruments to the Dentist, suction patient's mouth, and monitor patient when nitrous gas is used. Instruct patients in oral health and post-treatment care.
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- * Monitor and order dental supplies.
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- Order in a timely manner.
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- Submit supply orders with the proper purchase number.
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- If a verbal purchase order number is obtained, follow up and document the number and request on written purchase order.
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- Verify that all supplies and equipment are received on a specific invoice. Review the invoice and immediately sign the form and return it to the Materials Management Department.
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- * Coordinate patient scheduling with the Administrative Secretary II and provide office coverage of phones, computer (scheduling and billing) as necessary.
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- * Clean, maintain, monitor and schedule dental equipment maintenance when necessary. Send copies of all work records and invoices to the Materials Management Department. This includes any service provided under a maintenance agreement.
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- * Obtain dental x-rays as required.
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- * Perform community outreach ie. - Health fairs, school programs.
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- * Mobile dental unit. Performs all tasks as required in the clinic setting. Works directly with the Mobile Dental Outreach to coordinate any necessary clinical activities.
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- * Ensure compliance with dental regulations, hospital policy and procedure and OSHA requirements.
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- Work with clinical staff to ensure that quality patient care and services are provided.
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- Commitment to continuous quality improvement. Makes recommendations for improved work flow and clinic operations.
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- Performs other duties as assigned to support the efficient operation of the department.
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- Restore four or more surface preparations
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- Restore teeth preparations in esthetic areas
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- Fabricate temporary crowns/restorations
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- Assessing and choosing proper shade to match existing dentition.
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- Additional Duties/Comments:
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Additional Responsibilities |
I. Organizational Responsibilities |
- Promotes in a positive manner, WMCHC's Mission, and Core Values.
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- Displays identification badge in proper manner while on duty.
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- Adheres to organization/departmental policy on conduct and appearance.
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- Demonstrates dependability, arrives at work on time, reports on scheduled days, adheres to break and meal schedules.
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- Maintains and fosters a culture in accordance with the Corporate Compliance program.
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- Adheres to all organizational policies and procedures as set forth in the Center’s Policy and Procedure Manual (HPPM), Human Resources Policy and Procedure Manual and Departmental Policy & Procedure Manuals.
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- Additional Duties/Comments:
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II. Confidentiality |
- HIPAA compliance - complies with all of the privacy & confidentiality policy & procedures outlined in the "HIPAA Program" of Wayne Memorial Community Health Centersl. All information encountered during course of employment is treated as confidential and privileged information. Complies with all policy and procedure pertaining to computer passwords, downloading information, transmission of information, etc.
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- Additional Duties/Comments:
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III. Customer Service |
- Anticipates and exhibits a dedication to meeting the expectations of internal/external customer needs in a timely manner.
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- Ensures customer satisfaction through process of monitoring, developing, improving, and delivering excellence in products and services.
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- Respects the diversity of cultural/religious beliefs of the community served.
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- Ensures timely resolution of problems, concerns and complaints of all customers served.
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- Additional Duties/Comments:
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IV. Communication |
- Demonstrates the ability to interact in a clear and logical manner while maintaining a positive and professional communication pattern, verbally and in writing, with peers, management and associates within the department/organization.
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- Identifies self and clarifies role to patient, family, staff, healthcare providers, students and other associates within department and organization.
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- Additional Duties/Comments:
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V. Teamwork |
- Establishes constructive relationships with team members by demonstrating a willingness to work with and assist all members of the healthcare team to ensure customer satisfaction.
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- Addresses concerns or conflicts with members of the work team in a mature and professional manner.
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- Additional Duties/Comments:
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VI. Safety |
- Demonstrates and maintains approved infection control policies and standards.
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- Maintains familiarity with Emergency Response procedures and responds appropriately to all emergency codes.
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- Appropriately reports all accidents and dangerous situations by notifying necessary persons and completing required reports.
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- Demonstrates awareness of and performs in accordance with the Patient Safety Improvement and Management Plan (See HPPM - PI-005)
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- Demonstrates proper and safe body mechanics as taught in "Back Safety" program.
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- Maintains familiarity with Material Safety Data Sheets (MSDS).
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- Additional Duties/Comments:
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VII. Continuing Education |
- Possesses and maintains cognitive and technical knowledge and the ability to progressively manage care delivery across the continuum of care.
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- Demonstrates commitment to ongoing professional growth.
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- Actively contributes to performance improvement initiatives.
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- Complies with mandatory organizational continuing education policy.
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- Maintains organizational and departmental job specific competencies.
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- Additional Duties/Comments:
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