Exit Booth Agent - Kansas City Airport

Enterprise Holdings; Kansas City (MO); On-site; USD 48,000 - 52,000; Full time

Job summary

A leading mobility company is seeking an Exit Booth Agent for immediate openings at the Kansas City Airport. This role offers competitive hourly pay, a range of employee benefits including health insurance and paid time off, and a schedule primarily during night hours. The ideal candidate will excel in customer service and possess a valid driver license.

Benefits

Paid time off

Employee rental car discounts

Retirement savings plan including 401k with matching profit sharing

Health Insurance

Life Insurance

Dental Insurance

Vision Insurance

Training and development

Qualifications

• Minimum of 1 year of customer service or sales experience required.
• Valid driver license with no more than 2 moving violations or at-fault accidents in the past 3 years.

Responsibilities

• Prepare all rental documents accurately and completely.
• Provide undivided attention to customers at the exit booth.
• Assist customers with directions and resolve service issues.

Skills

Customer Service

Sales

Education

High School Diploma or G.E.D.

Job description

Overview

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.

The National/Alamo brand of Enterprise Mobility has an exciting opportunity for an Exit Booth Agent. The Exit Booth Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position.

This pay for this position is $23 / hour plus the opportunity to earn a bonus.

This position is located at the Kansas City Airport, 648 N. Madrid, Kansas City, MO 64153

We offer:

• Paid time off
• Employee rental car discounts
• Retirement savings plan including 401k with matching profit sharing
• Health Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• Training and development

The schedule for this position is:

• Monday: 10:00pm to 6:00am
• Tuesday: OFF
• Wednesday: OFF
• Thursday: 10:00pm to 6:00am
• Friday: 10:00pm to 6:00am
• Saturday: 10:00pm to 6:00am
• Sunday: 10:00pm to 6:00am

Responsibilities

We are hiring now for immediate openings. Responsibilities include:

• Prepare all rental documents accurately and completely
• Verify car information and VIN number for security and car control
• Provide additional service to Emerald Aisle members by offering our refueling option
• Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image
• Ensure that “Booth” is stocked with appropriate supplies to meet the needs of our customers
• Provide all customers with undivided attention while assisting them at the exit booth
• Make eye contact and greet all customers; thank customer at the conclusion of all transactions
• Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary
• Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer

Equal Opportunity Employer/Disability/Veterans

Qualifications

• Must be at least 18 years old
• High School Diploma or G.E.D. required
• Must have a minimum of 1 year of customer service or sales experience in retail, guest services, or administrative support
• Must have a valid driver license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years.
• No drug or alcohol-related convictions on driving record in the past 3 years
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.