Exit Booth Agent

Enterprise Holdings Inc.; Tampa (FL); On-site; USD 1,000; Full time

Job summary

An established industry player in automotive rental is seeking a dedicated Airport Exit Booth Agent to join their team at Tampa International Airport. This full-time position offers a dynamic work environment where you will provide exceptional customer service during the rental process. You will be responsible for verifying driver information, preparing rental documents, and ensuring a smooth and efficient rental experience. The company values its employees and offers a comprehensive benefits package, including health insurance and retirement savings plans. If you thrive in a fast-paced environment and are passionate about customer service, this opportunity could be the perfect fit for you.

Benefits

Paid time off

Employee discounts

Health Insurance

Life Insurance

Dental Insurance

Vision Insurance

Retirement savings plan including 401k with matching profit sharing

Training and development

Qualifications

• Must have 1 year of customer service or sales experience.
• Valid driver's license with no more than 2 moving violations.

Responsibilities

• Prepare rental documents accurately and completely.
• Provide exceptional customer service at the exit booth.
• Maintain the appearance of the Exit Booth and surrounding areas.

Skills

Customer Service

Sales Experience

Attention to Detail

Education

High School Diploma or G.E.D.

Job description

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.

Enterprise Mobility has an exciting opportunity for a TPA Airport Exit Booth Agent. The Exit Booth Agent provides superior, friendly, efficient service during all aspects of the rental car assignment process; facilitates the rental process through verification and documentation of all necessary driver information and vehicle selection information for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.

This full time role would be located at the Tampa International Airport.

5405 Airport Service Rd.
Tampa, Fl 33607

Compensation: $14/hour based on a 40 hour work week. This position also provides an opportunity to earn performance-based commission.

Schedule: 5 day work week with 2 consecutive days off. Specific off days to be determined. Candidates must have open availability to work any schedule, including nights, weekends, holidays, and potentially overnight.

We offer:

• Paid time off
• Employee discounts
• 40 hour per week consistent work schedule
• Health Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• Retirement savings plan including 401k with matching profit sharing
• Training and development

Responsibilities:

• Prepare all rental documents accurately and completely.
• Verify car information and VIN number for security and car control.
• Provide additional service to Emerald Aisle members by offering our refueling option.
• Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.
• Ensure that "Booth" is stocked with appropriate supplies to meet the needs of our customers.
• Provide all customers with undivided attention while assisting them at the exit booth.
• Make eye contact and greet all customers; thank customer at the conclusion of all transactions.
• Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary.
• Perform other customer service related duties, in addition to those listed, to ensure our service levels meet the needs of the customer.

Equal Opportunity Employer/Disability/Veterans

Minimum Requirements:

• Must be at least 18 years old
• High School Diploma or G.E.D. required
• Must have a minimum of 1 year of customer service or sales experience in retail, guest services, or administrative support
• Must have a valid driver's license with no more than 2 moving violations in the last 3 years.
• No drug or alcohol related convictions on driving record in past 5 years (DWI/DUI).
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
• Apart from religious observation, must be able to work at a location that is open 7 days per week and includes weekends, weeknights, and holidays.