Exhibitor & Show Operations Lead

Informa Connect - Global Finance; Chicago (IL); Hybrid; USD 50,000 - 55,000; Full time

Benefits offered by this job

Great community: welcoming culture, social events

Career opportunity: bespoke training, mentoring

Paid time off: 15 days PTO plus holidays

Competitive benefits including 401k match

Wellbeing support through various programs

Job summary

A prominent event management company in Chicago is seeking an Event Operations Coordinator to oversee exhibitors for the National Restaurant Association Show. This role requires a detail-oriented individual knowledgeable in customer service and event management to ensure seamless communication and execution. Responsibilities include managing exhibitor inquiries and maintaining exhibitor databases. Compensation ranges from $50,000 to $55,000 based on experience, with a variety of employee benefits and opportunities for career growth.

Qualifications

• 1-3 years of customer service, events, hospitality, or trade-show experience; internship experience also acceptable.
• Ability to learn additional software and maintain accurate data.
• Confidentiality of work records.

Responsibilities

• Manage all exhibitors for the National Restaurant Association Show.
• Respond to exhibitor inquiries via phone and email with positive customer experiences.
• Assist with production and maintenance of onsite exhibitor planning information.
• Track and process exhibit cancellations, approvals, and provide data trend feedback to sales.

Skills

Strong writing, reading, and math skills

Strong verbal and written communication skills

Computer proficiency (Excel, Word, Outlook, PowerPoint)

Organizational and time-management skills

Creative problem-solving skills

Interpersonal skills

Analytical and critical-thinking skills

General understanding of the restaurant industry/business environment

Job description

A prominent event management company in Chicago is seeking an Event Operations Coordinator to oversee exhibitors for the National Restaurant Association Show. This role requires a detail-oriented individual knowledgeable in customer service and event management to ensure seamless communication and execution. Responsibilities include managing exhibitor inquiries and maintaining exhibitor databases. Compensation ranges from $50,000 to $55,000 based on experience, with a variety of employee benefits and opportunities for career growth.