Exhibition Support | Luxury Week

Sotheby's Institute of Art; New York (NY); On-site; USD 32,000 - 34,000; Part time

Job summary

Sotheby’s is seeking Temporary Event Staff to support Luxury Week. You will be the first client contact, providing language support and translating high-level information about the exhibition.

Maintain security and presentation of high-value pieces, while ensuring a polished, high-touch client experience. Ideal candidates will have experience in luxury or hospitality, strong communication skills, and the ability to multi-task in a high-traffic environment.

Qualifications

• Experience delivering high-touch service in luxury settings.
• Strong interpersonal and communication skills.
• Ability to multi-task in a fast-paced environment.
• Comfort handling and presenting high-value pieces.
• Professional appearance and demeanor at all times.
• Flexible availability for event periods.

Responsibilities

• You are the first point of contact for clients in person and assist Client Services staff with language support and translating high level information about the exhibition.
• Maintain careful handling and security of all items, adhering to protocols for high-value assets.
• Provide onsite support during dealer view and client-facing periods, ensuring a polished client experience.
• Partner with internal teams to address inquiries and direct clients appropriately.
• Assist with the release of property to clients and dealers with accuracy and professionalism.
• Maintain a professional presence and represent the Sotheby’s brand in a luxury environment.
• Adhere to security requirements and coordinate with onsite security teams.
• Follow the dress code and conduct guidelines for a luxury setting.
• Participate in pre-event training and comply with event procedures.

Skills

Premier client experience

Luxury hospitality

High-value item handling

Multitasking in busy environment

Excellent communication

Team player

Job description

About Sotheby's

Established in 1744, Sotheby’s promotes access and ownership of exceptional art and luxury objects through auctions, private sales and retail. Our deep expertise across 70 selling categories is supported by a leading technology platform and a global network of specialists spanning 40 countries. Selling categories include Contemporary Art, Modern and Impressionist Art, Old Masters, Chinese Works of Art, Jewelry, Watches, Wine and Spirits and Design, as well as collectible cars and real estate through RM Sotheby’s and Concierge. Sotheby’s Financial Services is a leading art lender and provides capital solutions for collectors around the world, having originated more than $12 billion in loans since its inception. Sotheby’s new global headquarters is now open at the iconic Breuer building at 945 Madison Avenue in New York City.

The Role

We are seeking Temporary Event Staff to support Sotheby’s Luxury Week, a premier high jewelry and timepiece exhibition event. This role plays a critical part in delivering a seamless, high-touch client experience while supporting the handling and presentation of exceptional, high-value pieces.

Availability Requirement:

Candidates must be available to work all scheduled days for one of the following event periods:

• November 19, 20, 23, and 24 from 9:00 AM to 6:00 PM, OR
• December 2 through December 8 from 9:00 AM to 6:00 PM each day.

Please note that candidates must be able to commit to the entire schedule for their selected event period.

Responsibilities

• In the extensive chain of client interaction at Sotheby’s, the Client Services Department is the first and most highly visible link. It is the responsibility of the team to set the tone for the highest standard of client experience throughout the organization.
• You are the first point of contact for clients in person; available to assist our Client Services staff with language support, relay with clients and specialists, and are responsible for translating and sharing high level information on the exhibition.
• Maintain careful handling and security of all items, adhering to strict protocols for high-value assets
• Provide onsite support during dealer view and client-facing periods, ensuring a polished and seamless client experience
• Partner with internal teams to facilitate client interactions, including assisting with inquiries and directing clients appropriately
• Assist with the release of property to clients and dealers, ensuring accuracy, professionalism, and compliance with procedures
• Maintain a professional presence at all times, representing the Sotheby’s brand standards in a high-touch, luxury environment
• Adhere to all security requirements, including background/credit check protocols and coordination with onsite security teams
• Follow strict dress code and conduct guidelines appropriate for a luxury client-facing environment as determined by Sotheby’s
• Participate in required pre-event training (webinar or on-site) and comply with all event procedures

Ideal Experience & Competencies

• Ability to create a premier client experience in any environment
• People-centric demeanor with an ability to multi-task in a high traffic environment
• Previous experience in client service, luxury, or hospitality, driven industry
• Excellent interpersonal and communication skills with a pleasant client service-oriented attitude
• Proven experience employing problem solving skills when dealing with internal and external clients
• Team player with a positive working rapport with colleagues
• Ability to stand for entire shift required
• Prior experience in high jewelry/luxury timepieces a plus
• Appropriate professional attire required at all times during working hours (see Dress Code below)

Required Dress Code

• Solid, neutral colors only: black, brown, grey, or navy
• No prints, sneakers, leggings, jeans, or t-shirts
• Business attire required
• Gentlemen must wear a dark suit and tie

The proposed base hourly rate for this position is $23.00 - $25.00. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered.

The Company is an equal opportunity employer and considers all applicants for employment without regard to race (including, without limitation, traits historically associated with race, such as natural hair, hair texture, and protective and treated or untreated hairstyles), color, creed, religion, sex, sexual orientation, marital or civil partnership/union status, national origin, age, disability, pregnancy, genetic predisposition, genetic information, reproductive health decision, sexual orientation, gender identity or expression, alienage or citizenship status, domestic violence victim status, military or veteran status, or any other characteristic protected by federal, state/province or local law. The Company complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it operates.