Join to apply for the Exhibit Content Producer role at Woodland Park Zoo
Join to apply for the Exhibit Content Producer role at Woodland Park Zoo
SALARY & FLSA: $25.99 - $38.91 per hour; FLSA non-exempt
The $25.99 hourly starting pay is structured to be competitive and may extend up to the $33.00 midpoint of the annual range, reflecting our commitment to offering competitive compensation to qualified candidates.
OPENING DATE: 05/28/2025
CLOSING DATE: 06/16/2025 This position may close early if a sufficient number of qualified applications are received.
JOB TYPE: Regular, Full-time
UNION: Non-Represented
OPENINGS: 1
LOCATION: Hybrid (on grounds 1 day per week plus meetings)
DEPARTMENT: Creative Services
This is not a graphics design or digital content role.
Please include one PDF example of signage you have created content for. This may be either a photo with the sign text legible or a photo of the sign with the text written out separately below. Please also note in the PDF what group or reading level the sign is meant to target.
If you do not have an example of signage, please include a writing sample of a handout or other explanatory document in pdf form and the group or reading level it is meant to target
HOW DO YOU ZOO?
More than 1.3 million people visit Woodland Park Zoo each year. We connect people with wildlife and remind them of what’s at stake in our changing world. Our job is to motivate people to take action and provide them with the tools needed to join us in saving endangered species. Working for the zoo means upholding our mission, “To save wildlife and inspire everyone to make conservation a priority in their lives.” Apply today and show us how you zoo.
Who You Are
As our new Exhibit Content Producer, we know you will be successful in this role because you are:
- You’re a creative and strategic storyteller – With a strong foundation in natural science writing and science communication, you craft exhibit content that is imaginative, emotionally engaging, and accessible—capturing the curiosity of diverse public audiences with compelling narratives and a strong “wow” factor.
- You’re deeply knowledgeable in exhibit development – From concept to execution, you understand design principles, informal learning strategies, and conservation psychology, applying these to create thematically rich exhibits that inform, inspire, and align with our mission.
- You’re a thoughtful and inclusive communicator – You write and edit with clarity, purpose, and precision, and you adapt your messaging for a range of audiences. You listen actively, integrate feedback with professionalism, and value collaboration across disciplines.
- You’re organized, self-motivated, and flexible – Whether managing multiple projects, responding to evolving deadlines, or working evenings and weekends, you balance creativity with attention to detail and a commitment to continuous learning and improvement.
Your Primary Responsibilities
- Participate in ideation, conception, and content development of exhibit and public engagement areas including creating exhibit storylines, organizing themes/topics, and coordinating with exhibit and graphic designers.
- Oversee the development and integration of exhibit content and interactives for static and digital signage, visitor engagements, and other interpretive materials including writing, editing, revising, fact-checking, and proof reading.
- Research, conduct literature reviews, and explain science information including natural history, conservation, and behavior change in an engaging and digestible format.
- Utilize zoo wide best practices for engaging audiences, including creating empathy for wildlife, motivating conservation action, and decolonizing stories and perspectives.
- Collaborate, coordinate, and communicate progress of work with cross-departmental committees to develop concepts and content for delivery of guest engagements through text, visual media, interactive elements, and audio.
- Act as an effective liaison with subject matter experts in order to highlight the zoo’s expertise in animal welfare, conservation, and research in exhibitions; facilitate content review by in-house and external parties and incorporate feedback.
- Advocate for engaging, immersive, and accessible exhibit experiences that make conservation inspiring and empowering for people of all ages and backgrounds.
- Participate in discussions and research with the Audience Research team to design and conduct evaluations at specified points in the exhibit development process to ensure that projects achieve goals and objectives.
- Cultivate active partnerships with technology consultants, researchers, and other innovative engagement thinkers.
- Write and edit labels, visitor handouts, internal primers, and other explanatory materials including editing, revising, fact-checking, and proofreading.
- Select and help secure specimens, artifacts, images, video, and other educational resources.
- Participate in professional development opportunities in order to stay informed of trends in the museum and zoo/aquarium field; learn from and share knowledge with colleagues while building relevant partnerships. Stay informed of new trends and research in behavior change, guest engagement, universal design and inclusion practices, and technology applications.
- Assist in maintaining the zoo’s guest experience and long-range physical development plans.
Preferred Qualifications
Ability to speak a language in addition to English.
Qualifications
- Bachelor’s degree in life sciences, environmental studies, museum studies, or related field from an accredited college or university and a three (3) or more years of experience in exhibit/content development for informal science or similar setting; and/or an equivalent combination of education and experience.
- Thorough understanding of exhibit development process and design principles.
- Ability to use Microsoft Office products, particularly Word, Excel, PowerPoint, Outlook, and Teams.
- Excellent verbal and written communication skills, including editing, and grammar; effective storytelling and science communication; and ability to write clearly, concisely, and imaginatively for diverse public audiences.
- Knowledge of natural history and demonstrated experience in natural science writing.
- Ability to listen patiently and attentively, ability to express self clearly and effectively, and ability to adapt communication based on audience and purpose with inclusivity.
- Ability to develop thematic structure for exhibits and use a variety of methods and techniques to communicate concepts to general audience(s).
- Knowledge of exhibit evaluation methods in informal education settings, conservation issues, and proper presentation of artifacts.
- Working knowledge of exhibit planning concepts, principles and philosophies, and emerging research in conservation psychology.
- Ability to employ best practices associated with the position, with an approach to accuracy, while displaying an on-going commitment to learning and self-improvement.
- Ability to work independently with minimal direction, while also collaborating in a team environment.
- Respects differing viewpoints and constructively integrates feedback into deliverables with professionalism.
- Ability to manage Mutiple tasks and projects with creative problem-solving skills and meet deadlines in a professional manner.
- Ability to work flexible schedules, which may include weekends, evenings, and holidays.
- Successful applicants must live and work in Washington State to perform this role.
- Applicants must be at least 18 years old and have a valid WA driver's license with a safe driving history.
Benefits
The Woodland Park Zoo offers a comprehensive benefits package for full time staff including:
- Medical, dental, and vision HMO and PPO plans for you and eligible dependents
- 11 paid holidays and 4 personal holidays
- Accrue 12 vacation days and another 12 days of sick leave your first year
- Flexible Spending Account (FSA)
- Employee Assistance Program (EAP)
- Tuition reimbursement
- Free zoo membership that includes zoo admission and discounts after 90 days
- 4 complimentary tickets per year plus other discounts and perks
- Free staff parking
- 403(b) Retirement Plan
SELECTION PROCESS
Application: Please include a resume and an example of your work with your application through our Zoo Careers site atzoo.org/jobs. Please be sure to list or upload copies of all relevant training and certifications on your application. The zoo may review existing application pools to fill this position or use this pool to fill future vacancies.
This opportunity is open to all candidates that meet the qualifications. Woodland Park Zoo values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, or gender identity. The zoo encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, 2SLGBTQ, people with disabilities, veterans, and those with diverse life experiences. Woodland Park Zoo is committed to providing access and reasonable accommodation in all its services. If you need accommodation in the application or interview process, please contact our recruiting team at careers@zoo.org.
Screening: We will review applications and select some candidates for screening calls. Final candidates will be invited for virtual or in-person interviews.
Offer: Job offers are contingent on the verification of credentials and other information required by the employment process including the completion of a background check
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Marketing, Public Relations, and Writing/EditingIndustries
Museums, Historical Sites, and Zoos
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