Executive Workflow Specialist

Cherokee Federal; San Antonio (TX); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

401(k) match

Paid time off

Health insurance

Life insurance

Disability insurance

HSA / FSA

Professional development

Job summary

Cherokee Federal is seeking an Executive Workflow Specialist to join a compact Enterprise Workflow team supporting AFCEC at a government site in San Antonio, Texas. This role requires active DoD Secret clearance and in-person reporting on a daily basis to support the Commander, Deputy and Executive Officers with Task Management using ETMS2 across un/classified networks.

You will analyze tasks, act as AO when assigned, coordinate with multiple offices, and contribute to process improvements while

Qualifications

• Bachelor’s degree in related field with 5+ years of admin/task management experience in DoD/AF context.
• Active DoD Secret Security Clearance with CAC eligibility on Day 1.
• Excellent executive and technical writing skills following DoD/AF standards.
• Ability to interpret guidance into structured workflows.
• Ability to work in-person daily at government sites.

Responsibilities

• Contextual Intelligence: review inbound/outbound tasks for programs equities, assign OPR, summarize tasks and instruct actions.
• AO: serve as an AO for Commander, Deputy and Executive Officer from creation to execution.
• QA/QC: conduct technical assessments on task response packages for accuracy and completeness.
• Stakeholder Engagement: inform and advise command staff and stakeholders on task management and planning.
• High Volume Communications: manage correspondence via ETMS2, Outlook and MS Teams.
• Process Improvement: help develop and refine business rules to optimize workflow.
• Perform other related duties as assigned.

Skills

Contextual intelligence

AO responsibilities

Executive writing

DoD writing standards

Stakeholder engagement

Analytical skills

Advanced MS Office

Education

Bachelor's degree in related field

Tools

ETMS2

MS Office

SharePoint

Adobe Acrobat Pro

MS Teams

Job description

Executive Workflow Specialist

This position requires an active Secret clearance.

Position Summary:

We are seeking an Executive Workflow Specialist to join a high-performing four-person Enterprise Workflow team supporting the Command Staff and over 2,200 military, civilian, and contractor personnel within the Air Force Civil Engineer Center (AFCEC) at an Executive-level.This is not a passive administrative routing or message-forwarding position. Operating in a high-tempo enterprise Civil Engineering environment, you will actively and equally contribute to the AFCEC Task Management program with approximately 250 active tasks and 800+ complex communications on a monthly basis across both unclassified (NIPRNet) and classified (SIPRNet) networks.We are seeking a sharp Executive-level professional with experience in government staff work, that possesses contextual intelligence to analyze complex tasks, and ambiguous requirements. Ability to read between the lines and directly serve as Action Officer (AO) for the Commander, Deputy and Executive Officers. Additionally, AO role assignments for general tasking for the seven program offices. Each team member generates analytical workflow metrics through raw data pulls from Enterprise Task Management Software Solution (ETMS2), a Commercial Off-The-Shelf (COTS), cloud-based Software-as-a-Service (SaaS) business application used to manage tasks, correspondence, and staff actions. Each team member equally executes contract deliverables, communicates with Stakeholders and performs the following key responsibilities on a regular, rotational and/or on as needed basis.

Compensation & Benefits:

Starting Salary Range for Executive Workflow Specialist: Pay commensurate with experience

Benefits That Set Us Apart

When considering your next opportunity, compensation is only part of the picture. We offer a benefits package designed to invest in your future and support your life outside of work. Highlights include:

• Up to a 6% 401(k) company match to help you build long-term financial security
• Paid time off as part of our comprehensive benefits package, so you have the flexibility to rest, recharge, and enjoy what matters most
• Medical, dental, and vision insurance, plus prescription drug coverage
• Basic life and AD&D insurance, with supplemental life options
• Short-term and long-term disability coverage
• Paid holidays
• Employee Assistance Program (EAP)
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options
• Professional development, training, and certification support
• Voluntary benefits including accident, critical illness, and identity theft protection

Because taking care of our employees isn’t just a promise, it’s part of who we are.

Benefits are subject to change and eligibility requirements apply.

Essential Functions, Duties & Responsibilities:

Includes the following:

• Contextual Intelligence: Review inbound and/or outbound tasks for programs equities, analyze for applicability, assign appropriate office of primary responsibility (OPR), send task summarization and instruct technical task actions/requirements.
• Command and General Task Action Officer: Serve as an AO on Command Initiative taskings from creation to execution for Commander, Deputy and Executive Officer.
• Enterprise Level Quality Assurance & Quality Control: Conduct technical assessments on task response packages prior to Command review and coordination by checking for accuracy, completeness, relevant eSSS discussion, organized package contents.
• Stakeholder Engagement: Inform, action and advise Command staff and internal/external Stakeholders on task management program and operational planning with regards to high-visibility Congressional inquiries, IG Inspections, GAO Audits, Awards and Personnel tasks.
• High Volume Communications/Engagements: Manages a high-volume correspondence via ETMS2, Outlook, and MS Teams for information-sharing matrix.
• Process Improvement, Training Educator & Business Rules Development: Help develop and refine organizational business rules to optimize enterprise workflow efficiency.
• Perform other job-related duties as assigned.

Supervisory Responsibilities:

No supervisory/management authority

Basic Qualifications:

• Bachelor’s degree in associated field or equally transferrable field with a minimum of five (5) years of experience in office administration, task management, and Air Force and/or DoD technical writing
• Security Clearance: Active DoD Secret Security Clearance (must possess current adjudication and be eligible for immediate Common Access Card (CAC) issuance and NIPR/SIPRNet access on Day 1 of contract performance).
• Critical Thinking & Bureaucratic Navigation: Demonstrated ability to adaptively learn, navigate complex multi-level bureaucratic matrices, and translate ambiguous verbal or high-level written guidance into structured, actionable workflows.
• Writing & Standards: Exceptional executive and technical writing skills; demonstrated mastery of DAFH 33-337, The Tongue and Quill, AFMAN 33-326, Preparing Official Communications, and DoD 5110.4-M, Manual for Written Material correspondence management standards.
• Adaptive Learning: Ability to take verbal direction; without written instruction.
• In-Person Reporting: Ability to report to work in-person daily at government site and contract site on a scheduled basis.
• Expanded Core Hours: On an as-needed basis, availability to work extra core hours (1-2 hours) to ensure required tasking and email correspondence are actioned within 24hours before logging off.
• Pre-Employment: Must pass pre-employment qualifications of Cherokee Federal.
• This position requires a Common Access Card (CAC), the ability to pass the U.S. Department of Defense (DoD) clearance to acquire a Common Access Card (CAC).
• This position requires an active Secret clearance.
• Prolonged periods of sitting at a desk and working on a computer; may occasionally require standing or moving about the office for extended periods.
• Must pass pre-employment qualifications of Cherokee Federal.

Preferred Qualifications:

• Technical & Analytical Skills: Mastery of MS Office (Advanced Excel data manipulation, PowerPoint briefing design, Word, Outlook), MS Teams, SharePoint, and Adobe Acrobat Pro.
• Work Environment Perfence: Executive experience supporting US government clients, DoD or Corporate environments is preferred.

Work Environment:

Work is performed primarily in a climate-controlled environment.

Company Information:

Behind every government mission stands skilled, mission-driven talent: people whose expertise and dedication turn complex challenges into successful outcomes. Cherokee Nation Strategic Programs, part of Cherokee Federal, the federal contracting division of Cherokee Nation Businesses, is that team. We modernize aging systems, deliver care where it’s needed most, and keep missions supplied, staffed, and moving across defense, intelligence, and civilian agencies. For more than 60 federal clients, we take on the work others won’t, and deliver where it counts. If that’s the kind of work you’re looking for, you’ve found your team. Learn more at cherokee-federal.com.

#CherokeeFederal #LI-WS1

Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply.

Legal Disclaimer:

All qualified applicants will receive consideration for employment without regard to protected veteran status, disability or any other status protected under applicable federal, state or local law.

Many of our job openings require access to government buildings or military installations. Candidates must pass pre-employment qualifications of Cherokee Federal.

Equal Employment Opportunity (EEO) Statement

Cherokee Federal is a federal contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA). As required by VEVRAA, we take affirmative action to employ and advance in employment qualified protected veterans. Protected veterans are encouraged to self-identify during the application process.

Cherokee Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities in compliance with Section 503 of the Rehabilitation Act. Qualified individuals with disabilities are encouraged to self-identify during the application process.

Reasonable accommodations are available to qualified individuals with disabilities or those with sincerely held religious beliefs. To request an accommodation in the application or interview process, please contact Human Resources at [e-mail].

This position is subject to pre-employment drug testing. Cherokee Federal maintains a drug-free workplace in accordance with applicable federal and state laws and regulations.

This position may be contingent upon the successful completion of a background investigation. The scope of the investigation will be commensurate with position requirements and applicable law.