Executive Vice President, State & Federal

Tyler Technologies; Plano (TX); On-site; USD 350,000 - 600,000; Full time

Job summary

Tyler Technologies is seeking an Executive Vice President for the State & Federal market to lead operational execution, growth initiatives and team development. Reporting to the President of State & Federal Market, you will translate Tyler’s strategic vision into market‑level action, align go‑to‑market with product, sales and customer success, and drive multi‑year performance.

This role demands 15+ years of senior leadership, strong P&L ownership, and a track record of transforming operations in

Qualifications

• 15+ years of senior operational leadership, preferably within public-sector technology, government services, enterprise software or systems integrator environments.
• Proven P&L ownership for large revenue streams and operating margins within complex, multi‑service, multi‑stakeholder organizations.
• Demonstrated success driving operational execution, process transformation and efficiency gains in a dynamic, evolving business model.
• Demonstrated experience translating strategic intent into operational roadmaps, business cases and performance‑tracking frameworks that drive transformation and growth.
• Experience building and developing operational teams, driving talent development, succession planning and leadership transitions.
• Strong interpersonal, communication and executive‑presence skills: able to collaborate and partner effectively with senior leaders, boards, large customer/stakeholder groups and diverse teams.
• Experience delivering software and services at the state and federal level is strongly preferred.
• Advanced degree (MBA or equivalent) preferred.

Responsibilities

• Translate the strategic roadmap into actionable operational plans and business‑case investments.
• Support multi‑year growth initiatives, emerging market strategies and go‑to‑market model evolution in the state and federal technology sectors.
• Ensure seamless alignment between go‑to‑market strategy and operations, product/engineering, sales and customer success — enabling unified execution and end‑to‑end customer value.
• Champion innovation, technology leverage and improvement of service‑delivery models to enhance competitive differentiation and customer satisfaction.
• Ensure the delivery of annual revenue, margin and operating‑profit targets for the State & Federal market segment.
• Oversee day‑to‑day operational performance: establish metrics, monitor outcomes, identify bottlenecks, and ensure solutions.
• Lead operational efficiency initiatives — both One Tyler and market‑segment based — streamlining processes, improving productivity and ensuring scalability of delivery.
• Partner with finance, legal/compliance, IT and data security to ensure contracts, cost‑structures and performance frameworks align with institutional goals.
• Build, lead and scale a high‑performance operations organization — recruiting top talent, developing operational leaders and fostering a culture of accountability and continuous improvement.
• Provide coaching, oversight and strategic guidance to senior operational leaders and cross‑functional teams — ensuring talent development, succession planning and effective organizational transitions.
• Promote and embed a culture aligned with Tyler’s values of Connect, Belong and Empower — ensuring teams are engaged, aligned and motivated to deliver results.
• Maintain governance and transparency around performance reporting, contract execution and customer commitments.

Skills

P&L ownership

Executive leadership

Stakeholder collaboration

Executive presence

Education

MBA or equivalent

Job description

Executive Vice President, State & Federal

As the Executive Vice President for the State & Federal market segment, you will serve as the senior executive responsible for operational leadership, growth execution and building and leading the strong team responsible for one of our primary market segments at Tyler. Reporting to, and partnering with, the President of the State & Federal Market, you will translate Tyler’s strategic vision into operational reality at the market level — ensuring the business meets revenue, profit and performance goals while building the capabilities, processes and culture to support multi‑year growth.

Responsibilities

• Work closely with the Market Leader to translate the strategic roadmap into actionable operational plans and business‑case investments.
• Support multi‑year growth initiatives, emerging market strategies and go‑to‑market model evolution in the state and federal technology sectors.
• Ensure seamless alignment between go‑to‑market strategy and operations, product/engineering, sales and customer success — enabling unified execution and end‑to‑end customer value.
• Champion innovation, technology leverage and improvement of service‑delivery models to enhance competitive differentiation and customer satisfaction.

Operational Performance & Execution

• Ensure the delivery of annual revenue, margin and operating‑profit targets for the State & Federal market segment.
• Oversee day‑to‑day operational performance: establish metrics, monitor outcomes, identify bottlenecks, and ensure solutions.
• Lead operational efficiency initiatives — both One Tyler and market‑segment based — streamlining processes, improving productivity and ensuring scalability of delivery.
• Partner with finance, legal/compliance, IT and data security to ensure contracts, cost‑structures and performance frameworks align with institutional goals.

Leadership, Team & Culture

• Build, lead and scale a high‑performance operations organization — recruiting top talent, developing operational leaders and fostering a culture of accountability and continuous improvement.
• Provide coaching, oversight and strategic guidance to senior operational leaders and cross‑functional teams — ensuring talent development, succession planning and effective organizational transitions.
• Promote and embed a culture aligned with Tyler’s values of Connect, Belong and Empower — ensuring teams are engaged, aligned and motivated to deliver results.

Risk, Compliance & Public Sector Focus

• Ensure full operational compliance with state, federal and regulatory requirements — as well as internal policies, audit standards and contract obligations.
• Proactively identify operational and business risks, build mitigation strategies and ensure program integrity across all market engagements.
• Maintain strong governance and transparency around performance reporting, contract execution and customer commitments.

Location

Overland Park, Kansas | Plano, Texas | Herndon, Virginia

Qualifications

• 15+ years of senior operational leadership, preferably within public‑sector technology, government services, enterprise software or systems integrator environments.
• Proven P&L ownership for large revenue streams and operating margins within complex, multi‑service, multi‑stakeholder organizations.
• Demonstrated success driving operational execution, process transformation and efficiency gains in a dynamic, evolving business model.
• Demonstrated experience translating strategic intent into operational roadmaps, business cases and performance‑tracking frameworks that drive transformation and growth.
• Experience building and developing operational teams, driving talent development, succession planning and leadership transitions.
• Strong interpersonal, communication and executive‑presence skills: able to collaborate and partner effectively with senior leaders, boards, large customer/stakeholder groups and diverse teams.
• Experience delivering software and services at the state and federal level is strongly preferred.
• Advanced degree (MBA or equivalent) preferred.

Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, protected veteran status, or any other status protected under local, state, or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing [e-mail] or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.