Executive Trainer (U.S. - Spanish Speaking)

Forbes Travel Guide; Atlanta (GA); Hybrid; USD 110,000 - 160,000; Full time

Benefits offered by this job

Forbes Travel Guide Certification prep

Job summary

Forbes Travel Guide is seeking an Executive Trainer (US) to deliver specialty training to luxury properties worldwide. The role requires extensive hospitality knowledge, exceptional Spanish and English communication, and a proven track record in delivering high-impact learning experiences.

The position is full-time (minimum 50 hours/week) and involves travel to hotels, restaurants, spas, and cruises, with program development support and client relationship responsibilities.

Qualifications

• Fluent in Spanish with excellent written and verbal communication skills.
• Excellent English communication skills (written and spoken).
• Background in hospitality operations and luxury service.
• Proven leadership in Four- or Five-Star hotel or related roles.

Responsibilities

• Perform a defined number of training sessions for hospitality clients worldwide.
• Interpret Forbes Travel Guide standards for hotel, restaurant, spa, and cruise ratings.
• Coordinate with clients on agenda, attendance, and logistics.
• Create engaging, motivating learning environments and follow up on training needs.
• Assist with program development and enhancement of Learning and Development offerings.
• Handle administrative tasks related to training delivery.

Skills

Spanish fluency

English fluency

Public speaking

Hospitality knowledge

Leadership experience

Travel experience

Tools

Microsoft Office

Job description

Executive Trainer (U.S. - Spanish Speaking)

Excellent fluency in Spanish is required, with outstanding written and verbal communication skills.

At Forbes Travel Guide, we are dedicated to celebrating and elevating excellence in hospitality. As the trusted global authority on luxury service, we empower professionals and organizations to deliver unforgettable guest experiences.

The Executive Trainer (US) is a dynamic individual who combines a successful and in depth training background with demonstrated strengths in hospitality, public speaking, relationship building and delivery of an exceptional learning and development product for Forbes Travel Guide. This role requires executing contracted hotel, restaurant, spa, and ocean cruise training to properties around the globe; a considerable working knowledge of Forbes Travel Guide standards and Star Rated properties; acting as a representative and ambassador of Forbes Travel Guide at all times; and enhancing and creating additional resources for the Learning and Development training library. The Executive Trainer will also assist with creating programs for clients, as well as continued enhancement of Learning and Development offerings.

DEPARTMENT Learning and Development

LOCATION Currently residing in the contiguous United States (excluding Alaska, Hawaii, and U.S. territories) near a major international airport

TYPE Full Time minimum 50 hours per week

EXPERIENCE LEVEL 7 years or more

Responsibilities

• Perform a defined number of training sessions to hospitality and service industry clients around the globe
• Conduct training to departmental groups within each client property to represent and interpret the Forbes Travel Guide standards for hotel, restaurant, spa and ocean cruise ratings
• Communicate both internally and externally as necessary for training preparations; work with the client to determine agenda, recommended attendance and overall logistical planning
• Facilitate training with sensitivity to group dynamics and current star rating level to create a positive and motivating learning environment
• Do follow up consultation with the client to determine future needs regarding training; provide integral support in retaining and obtaining future business
• Perform various administrative tasks

Skills Required

• Currently residing in the contiguous United States (excluding Alaska, Hawaii, and U.S. territories) near a major international airport
• Excellent fluency in English with outstanding written and verbal communication skills
• Excellent fluency in Spanish is required, with outstanding written and verbal communication skills
• Outstanding written and verbal communication skills
• Has extensive background and knowledge of operations within the hospitality industry, specifically in the luxury hotel,restaurant, and spa markets
• Previous experience in a Four-Star hotel or Five-Star hotel in a leadership position, Director level or above preferred
• Substantial travel experience at the luxury level
• Proven success in driving results through training
• A unique blend of business acumen, technical aptitude and strong organizational skills; effective at multi-tasking and working as both an individual and as a team
• Proactive, insightful, independent thinker, highly efficient and possesses a refined attention to detail
• Dependable, follows through on commitments, flexible and can easily adapt to changing priorities on notice
• Excellent managerial skills and proven record of strong client relationship building
• Strong and confident presentation style, reacts well under pressure
• Extremely organized, uses time efficiently, is mature, self-motivated, and manages competing demands
• Proficient in Microsoft Office (Word, Excel and PowerPoint)
• Domestic and international travel weekly, 15 to 20 days per month (non-negotiable)
• Holder of a valid U.S. passport, or a U.S. permanent resident (Green Card holder) and holding a passport permitting entry to countries in North America, Europe, and Middle East
• Forbes Travel Guide Verified Luxury Practitioner Certification preferred. For more information about the certification, please visit the link below: