Executive Tech Advisor & VIP Support Lead

Vanderbilt University; Nashville (TN); On-site; USD 140,000 - 190,000; Full time

Job summary

Vanderbilt University seeks an Executive Technologist to lead executive technology services for the Chancellor's Office. The role blends advisory, support, and strategic coordination to improve productivity, security, and communications while aligning with VUIT standards.

Responsibilities include coordinating technology solutions, partnering with cybersecurity, and delivering high-touch support to senior leaders across university operations.

Qualifications

• 7-10 years IT experience supporting executives or VIPs.
• Coordinate technology services across multiple technical teams.
• Strong cybersecurity knowledge for executive environments.
• Experience with modern endpoint and collaboration technologies.
• Ability to diagnose and resolve complex technology issues.
• Proven ability to manage stakeholder relationships.
• Demonstrated professionalism and discretion.
• Commitment to VUIT guiding principles.

Responsibilities

• Coordinate stakeholder technology initiatives, services, projects, and support activities.
• Plan, implement, and deliver technology solutions aligned with objectives.
• Coordinate cross-functional efforts for timely delivery of services.
• Provide proactive communication on service activities, changes, and risks.
• Support executive meetings, donor engagements, and major events.
• Maintain cybersecurity and risk controls in executive environments.
• Build trusted relationships and translate goals into action.
• Offer high-touch technical support for on-campus stakeholders.
• Travel up to 15% and be available for after-hours issues.

Skills

Executive tech support

Stakeholder management

Cybersecurity principles

Endpoint & collaboration

Troubleshooting complex issues

Relationship building

Professionalism & discretion

Guiding principles alignment

Education

Bachelor's degree in IT/CS

Master's degree preferred

ITIL/ cybersecurity certifications preferred

ITIL Foundation preferred

Tools

Microsoft 365

Windows

macOS

iOS/iPadOS

Conferencing platforms

Job description

Vanderbilt University seeks an Executive Technologist to lead executive technology services for the Chancellor's Office. The role blends advisory, support, and strategic coordination to improve productivity, security, and communications while aligning with VUIT standards.

Responsibilities include coordinating technology solutions, partnering with cybersecurity, and delivering high-touch support to senior leaders across university operations.