Executive Support Coordinator

TD Bank, N.A.; New York (NY); On-site; USD 35,000 - 50,000; Full time

Job summary

TD Bank Group in New York is seeking an Executive Support Coordinator to provide high-touch, confidential administrative support to senior executives. You will partner with Facilities, Security, Food Services and workplace teams to streamline meetings, travel, and special projects, while maintaining discretion and a service-oriented approach.

The role requires an Associate's or Bachelor's degree, strong clerical skills, and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• Associate's or Bachelor's degree or progressive work experience in addition to experience below 3+ years of related experience
• Exceptional clerical and administrative skills
• Knowledge of division organization, terminology and operations
• Ability to work independently and within a team
• Proven organizational skills, with ability to keep others focused, on task and efficient
• Excellent communication skills, both written and verbal with ability to work with all levels of the enterprise
• Demonstrated PC skills, including proficiency with spreadsheets, reporting tools and presentation software

Responsibilities

• Answers telephone, screens calls, takes messages and receives visitors
• Organizes mail and other executive paperwork, forwards to appropriate party
• Establishes and maintains highly confidential files and records
• Manages the office of a Senior Executive and requires comprehensive knowledge of executive operations
• Coordinates and facilitates high-level executive functions with wide latitude for independent judgment
• Schedules appointments and coordinates arrangements for meetings, conferences and travel itineraries
• Performs a variety of duties to conserve the time of the executive
• Demonstrates tact and discretion due to high level contacts
• Assists with confidential functions including merger & acquisition early stage meetings
• Compiles, formats, prepares and distributes Board materials and records

Skills

Executive support

Hospitality experience

Discretion

Organization

Communication skills

Education

Associate's or Bachelor's degree

Tools

Spreadsheets

Reporting tools

Presentation software

Job description

Work Location: New York, New York, United States of America Hours: 40 Pay Details: $25.50 - $36.00 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD.

Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business: Administration

Job Description: Department Overview

The Workplace Services Program is a key component of the workplace experience strategy, delivering hospitality-focused services, operational support, colleague engagement, and workplace readiness across TD's corporate portfolio. The Executive Support Coordinator provides high-touch, personalized workplace and concierge support to executives, their teams and guests. The role provides support across executive and visitor services, catering and events, workplace amenities and personalized concierge requests, while partnering closely with Facilities, Conferencing, Security, Food Services and other workplace teams. With a strong focus on hospitality, discretion and attention to detail, the Executive Support Coordinator helps remove friction from the executive workday and ensures every interaction reflects a consistently high standard of service.

Job Description Summary:

The Executive Administrative Assistant II provides highly skilled, diversified, confidential, and administrative support of an executive nature to a senior executive of a Company division, performing complex and technical activities requiring considerable discretion and independent judgment. Works with persons at all levels of the company, as well as external organizations and customers and handles highly confidential materials. Facilitates management details and serves as an intermediary with important delegated administrative functions to relieve executives of administrative responsibilities and details. May supervise various offices administrative and support personnel. Coordinates and facilitates high-level executive functions with wide latitude for independent judgment. Assists with numerous highly confidential functions including merger & acquisition early stage meetings and due diligence document organization. Compiles, formats, prepares and distributes Board of Directors and Committee meeting materials, minutes and records. Depth & Scope: Prepares, edits, and types a variety of confidential materials, reports, correspondence, and statistical tables

Depth & Scope:

• Answers telephone, screens calls, takes messages and receives visitors
• Organizes mail and other executive paperwork, forwards to appropriate party and/or responds independently as appropriate calling attention to priorities
• Establishes and maintains highly confidential files and records
• Manages the office of a Senior Executive and requires comprehensive knowledge of executive operations, policies, practices and personnel
• Coordinates and facilitates high-level executive functions with wide latitude for independent judgment
• Schedules appointments and coordinates arrangements for meetings, conferences and travel itineraries
• Performs a variety of duties to conserve the time of the executive, such as keeping personal business bookkeeping records and other personal business items as directed
• Demonstrates a high level of tact and discretion due to the frequency of high level internal and external contacts.
• Requires a thorough understanding of executive's job and methods of work
• Assists with numerous highly confidential functions including merger & acquisition early stage meetings and due diligence document organization
• Compiles, formats, prepares and distributes Board of Directors and Committee meeting materials, minutes and records.
• May participate in other Board activities such as Board website, or preparation of annual meeting documents
• Communicates and coordinates with internal departments, community leaders, organizations, shareholders and high-level customers acting as a liaison between the President or Senior Executive in order to resolve issues and concerns and to relieve executive of administrative details
• Researches information and assembles and prepares data and special reports, providing analysis and summaries (e.g. SEC research, merger & acquisition or Proxy activity)
• Conducts projects as assigned such as coordinating regulatory exams
• Analyzes complex information requests and determines appropriate action

Education & Experience:

• Associate's degree and/or Bachelor's degree or progressive work experience in addition to experience below 3+ Years of related experience
• Exceptional clerical and administrative skills
• Knowledge of division organization, terminology and operations
• Ability to work independently and within a team
• Proven organizational skills, with ability to keep others focused, on task and efficient
• Excellent communication skills, both written and verbal with ability to work with all levels of the enterprise
• Demonstrated PC skills, including proficiency with spreadsheets, reporting tools and presentation software

Preferred Skills & Experience:

• Experience in hospitality, concierge, workplace services, customer service or executive support
• Knowledge of workplace operations and services
• Experience supporting senior executives
• Professional, discreet and solutions-focused
• Ability to manage multiple priorities in a fast-paced environment
• Strong communication and relationship-building skills
• Ability to work independently
• Post-secondary education or equivalent experience

Physical Requirements:

• Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel – Occasional International Travel – Never
• Performing sedentary work – Continuous Performing multiple tasks – Continuous Operating standard office equipment - Continuous Responding quickly to sounds – Occasional Sitting – Continuous Standing – Occasional Walking – Occasional Moving safely in confined spaces – Occasional Lifting/Carrying (under 25 lbs.) – Occasional Lifting/Carrying (over 25 lbs.) – Never Squatting – Occasional Bending – Occasional Kneeling – Never Crawling – Never Climbing – Never Reaching overhead – Never Reaching forward – Occasional Pushing – Never Pulling – Never Twisting – Never Concentrating for long periods of time – Continuous Applying common sense to deal with problems involving standardized situations – Continuous Reading, writing and comprehending instructions – Continuous Adding, subtracting, multiplying and dividing – Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at [e-mail]. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.

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Our Values

At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.

Our Commitment to Diversity, Equity, and Inclusion

At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.

Helping to Make an Impact in Communities – TD Ready Commitment

TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. Learn more: Canada | US | Europe & Asia Pacific