Executive Steward / Storeroom Manager

The Crescent Hotels Group; Williamsburg (VA); On-site; USD 50,000 - 70,000; Full time

Job summary

The Crescent Hotels Group is seeking an Executive Steward in Williamsburg, Virginia. This role is pivotal in maintaining standards for food and beverage procurement and storage while supervising kitchen utility staff.

The ideal candidate will have significant experience in kitchen operations, strong leadership skills, and a deep understanding of financial management in a culinary context. Flexibility in work hours, including weekends and holidays, is essential.

The position offers opportunities to enhance staff development and ensure compliance with health department regulations.

Qualifications

• 3-5 years of experience in stewarding or kitchen operations.
• Must possess a valid Commonwealth of Virginia driver’s license.
• Must be at least 21 years of age.

Responsibilities

• Maintain stewarding areas, ensuring cleanliness and organization.
• Review Banquet Event Orders to prepare necessary items.
• Conduct daily health inspections and enforce sanitation protocols.
• Order and receive supplies, foodstuffs, and equipment.

Skills

Exceptional leadership skills

Exceptional financial knowledge and control capabilities

Ability to read, understand and analyze P&L statements

Working knowledge of culinary terms

Proficient in the growth and development of staff

Education

2-year associate or technical school degree or ACF accredited certification in Hospitality Management

Completed Sanitation Course

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Microsoft PowerPoint

OperaIndependent

Birtchstreet

ProfitSword

Job description

Description

About the Position

The Executive Steward’s role is to exceed and enhance the standards of food and beverage product procurement and storage expectations set by the management of the Colonial Williamsburg Company Hospitality Group. This role is accountable for the Kitchen Utility Attendants and their workstation, habits and products during work shifts. The Executive Steward is responsible for operational, financial and guest impacting decisions made for the unit.

Steward Responsibilities

• Maintain all stewarding areas, ensuring equipment is organized, functional, and cleaned to standard.
• Review Banquet Event Orders (BEOs) and create pull sheets to prepare required items for service and events.
• Coordinate equipment staging and logistics for Special Events. Including managing maintenance checks for the Special Events van.
• Conduct daily health inspections and enforce sanitation protocols in stewarding areas.
• Develop and implement Standard Operating Procedures for stewarding operations.

Storeroom Responsibilities

• Oversee receiving procedures and proper documentation of deliveries and packages.
• Organize and maintain cleanliness and security of all storerooms, dry storage, cold storage, and the back dock.
• Accept, track, and communicate all packages delivered to the property.
• Order F&B items for the Rooms Division as directed.

Operational Responsibilities

• Order, receive, and track supplies, foodstuffs, and equipment for all outlets, events, and departments, based on par levels, forecasts, and BEOs.
• Maintain accurate inventories, supervise stock rotation, and ensure freshness and food safety across all storage areas.
• Coordinate with vendors and purchasing agents to confirm availability, delivery, substitutions, and quality control.
• Ensure all storage, kitchen, and back-of-house areas are clean, organized, secure, and compliant with sanitation standards.
• Prepare inventory-related reports, including theoretical food cost, P&L supply breakdowns, and internal charge tracking.
• Maintain clean, organized, and sanitary workspaces, including kitchens, storerooms, back dock, and satellite locations.
• Establishing and maintaining equipment and supplies inventory.
• Ensure compliance with health department regulations and sanitation procedures.
• Conduct or support regular health inspections.
• Assist the Executive Chef with food and labor cost containment.
• Prepare or assist with P&L reports and internal charge tracking.
• Monitor product usage, cost controls, waste, and breakage.

Leadership

• Oversee scheduling, payroll edits, hiring, training, and termination of staff.
• Ensure staff follows policies and procedures of Colonial Williamsburg as well as safety and sanitation requirements.
• All people leaders are responsible for coaching and developing their teams, completing any disciplinary actions for their teams, and any other administrative functions as needed for their team.

Required Education and Experience

• 2-year associate or technical school degree or ACF accredited certification in Hospitality Management, Culinary Arts, Food Service Management, or a related field OR equivalent experience.
• 3-5 years of experience in stewarding, kitchen operations, or storeroom management.
• 3 years in a supervisory or management role.
• Completed Sanitation Course.
• Fluency in English reading, speaking and writing.
• Must possess a valid Commonwealth of Virginia driver’s license and have an acceptable driving record based on The Colonial Williamsburg Foundation’s criteria.
  • Must be able to provide a 5-year Motor Vehicle Record prior to employment
  • Must be at least 21 years of age
  • May not have more than 1 moving violation or at fault accident within 12 months
  • May not have more than 2 moving violations or at fault accidents within 36 months
  • May not have any serious motor vehicle violations including but not limited to excessive speeding, reckless driving, DUI/DWI, suspended or revoked license, etc.

Preferred Qualifications

• Advanced Proficiency with: Microsoft Excel.
• Intermediate Proficiency with: Outlook, Microsoft Word, Microsoft PowerPoint.
• Any Level of Proficiency with: OperaIndependent, Birtchstreet, ProfitSword.
• Experience in a high-volume hotel, resort, conference center, or private club environment.
• Familiarity with banquet and catering operations, health department compliance, and inventory control systems.
• ServSafe Food Handler / Manager Certification.
• OSHA Safety Training (10 or 30 hour).

Key Skills / Competencies

• Exceptional leadership skills.
• Exceptional financial knowledge and control capabilities.
• Ability to read, understand and analyze P&L statements.
• Working knowledge of culinary terms both classical and contemporary.
• Exceptional knowledge of restaurant and banquet services.
• Proficient in the growth and development of line level and supervisory staff.

Supervisory Responsibilities

This role manages the shipping and receiving supervisor, and utility supervisors.

Physical and Environmental Demands

• Prolonged periods of sitting at desk and working on a computer (up to 8 hours/shift)
• Prolonged periods of walking/standing (up to 8 hours/shift)
• Must be able to lift at twist 50 lbs (up to 2 hours/shift)
• Able to withstand 12-14 hours shifts occasionally

Typical Work Schedule

Typically 9am-5pm but must have flexibility to work all hours of all shifts, weekends and holidays.

Equal Opportunity Employer.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.