Executive Steward

Marcus Hotels & Resorts; Lake Geneva (WI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Free meal every shift

Discounted gym membership

Employee room discounts at Marcus

Discounts at Marcus restaurants, cafes

Free parking

Two for one movie theater coupons

Career growth opportunities

Early wage access

Paid time off

Medical, dental, and vision insurance

401k with employer match

Job summary

Marcus Hotels & Resorts is seeking an Executive Steward for the Grand Geneva Resort & Spa in Lake Geneva, Wisconsin. The role oversees the stewarding staff, coordinates equipment transport and sanitation, and supports cooks, bus persons, and servers to ensure guest service excellence.

The position requires supervisory experience in stewarding, knowledge of kitchen operations and sanitation, Serve Safe certification, and a valid driver’s license.

Qualifications

• Prior stewarding or dishwashing supervisory experience required; knowledge of kitchens, equipment, food production, sanitation and safety.
• Must obtain Serve Safe certification and have a valid driver’s license.
• Ability to lift 75 pounds and transport 150 pounds, carry 50 pounds for short distances.
• Must operate large catering trucks and pass driver authorization, valid driver’s license required.

Responsibilities

• Supervise stewarding department in management's absence, ensuring smooth operations.
• Maintain inventory, inspect and coordinate the distribution of all big four items: china, glassware, linens, and silver.
• Oversee proper use of chemicals and cleaning equipment.
• Train new dishwashing staff effectively.
• Complete daily checklists and safety/sanitation inspections, delegating tasks as needed.
• Drive resort catering truck, pickups, and golf carts on property, in city, and on highways.
• Provide support to dishwashing and service staff when required.
• Perform additional duties as assigned.

Skills

Stewarding supervision

Sanitation and safety knowledge

Inventory management

Staff training

Driver license handling

Education

Serve Safe certification

Job description

Description

If you're eager to showcase your talents at a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We seek a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As the Executive Steward at the Grand Geneva Resort & Spa, you’ll oversee the staff in the stewarding department and assist in the transportation and cleaning of cooking utensils and service ware in order to provide cooks, bus persons and food servers with appropriate equipment for guests dining experience.

If you're eager to showcase your talents at a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We seek a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As the Executive Steward at the Grand Geneva Resort & Spa, you’ll oversee the staff in the stewarding department and assist in the transportation and cleaning of cooking utensils and service ware in order to provide cooks, bus persons and food servers with appropriate equipment for guests dining experience.

Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. Our name in the area means home, family and tradition. We have a strong sense of tradition, and we're looking to create a strong, bright future - a future that includes you.

What will you be doing?

• Supervise stewarding department in management's absence, ensuring smooth operations.
• Maintain inventory, inspect and coordinate the distribution of all big four items: china, glassware, linens, and silver.
• Oversee proper use of chemicals and cleaning equipment.
• Train new dishwashing staff effectively.
• Complete daily checklists and safety/sanitation inspections, delegating tasks as needed.
• Drive resort catering truck, pickups, and golf carts on property, in city, and on highways.
• Provide support to dishwashing and service staff when required.
• Perform additional duties as assigned.

What do you bring to the role?

• Flexible hour’s availability, including days, nights, weekends, and holidays.
• Prior stewarding or dishwashing supervisory experience required; knowledge of kitchens, equipment, food production, sanitation and safety.
• Must obtain necessary state licenses, Serve Safe certification, and have a valid driver's license.
• Ability to work in humid, wet, and noisy environments with frequent interruptions.
• Capable of lifting 75 pounds and transporting 150 pounds through crowded areas; able to carry 50 pounds for short distances.
• Ability to count service ware and ensure adequate inventory for wait staff.
• Must operate large catering trucks and pass driver authorization, valid driver’s license required.
• Ability to remain calm under stress and adapt to changing tasks.

What’s in it for you?

• A free, well-balanced meal every shift
• Discounted gym membership
• Room discounts at Marcus Hotels & Resorts
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• Free parking
• “Two for one” movie theater coupons at Marcus Theatres
• Ability to grow your career and transfer from one property to another
• Early wage access
• Paid time off
• Flexible scheduling
• Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
• And more!

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Grand Geneva Resort & Spa is an equal opportunity employer.