Executive/Staff Assistant

CNA; Chicago (IL); On-site; USD 47,000 - 78,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

CNA in Chicago, IL is looking for an Executive/Staff Assistant to provide high-level administrative support to senior staff. You will manage calendars, coordinate meetings and travel, draft correspondence, and handle confidential information with discretion.

The role requires excellent written and verbal communication, superb organizational skills, and strong Microsoft Office proficiency. Typically five to eight years of administrative experience and some college are desirable.

Qualifications

• Exceptional written and verbal communication with professional etiquette.
• Ability to work independently and proactively to resolve issues.
• Strong MS Office skills and familiarity with business software systems.
• Outstanding organizational skills with ability to manage multiple projects.

Responsibilities

• Coordinates, handles and resolves business unit problems, escalating as needed.
• Provides outstanding customer service with appropriate urgency.
• Coordinates special projects for senior management and meetings.
• Composes and distributes complex documents and reports.
• Attends meetings and records notes as needed.
• Plans meetings, travel, and maintains executive calendars.
• Supports performance reviews and administrative activities.
• Processes time entry and maintains official records; may train staff.

Skills

Communication

Independent work

Microsoft Office

Organization

Insurance knowledge

Education

Some college (Marketing, Business, Accounting, etc.)

Job description

## Executive/Staff AssistantApplylocations: Chicago, IL, USAtime type: Full timeposted on: Posted Todaytime left to apply: End Date: August 31, 2026 (27 days left to apply)job requisition id: R-7880You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. Under broad supervision performs administrative support to senior staff. Interacts with internal senior management and external business partners and resolves issues, which may be sensitive or confidential in nature and of high visibility.**JOB DESCRIPTION:**Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: Coordinates, handles and resolves business unit problems and customer issues independently and proactively escalating as appropriate. Provides outstanding customer serivce, acting with the appropriate sense of urgency. Coordinates special projects for senior management, collaborating with others as needed. Independently composes and distributes correspondence, memos, and other complex documents and reports, which require the use of office technologies and software applications. Attends meetings, seminars, etc. and records notes or provides information as needed. Plans, schedules and coordinates meetings, conferences, travel arrangements and maintains the business calendar for the executive. Assists executive in the coordination of performance reviews, cost center updates and other organizational administration activities. Processes and submits time entry reports and resolves timekeeping issues with Payroll; may train staff or management on the timekeeping process. Establishes and maintains official documents and records in appropriate files. May lead, mentor and train other staff. Reporting Relationship Executive management/senior staff Skills, Knowledge and Abilities 1. Exceptional written and verbal communication skills including professional etiquette.2. Excellent interactive skills with the ability to work independently and proactively.3. Strong computer skills including Microsoft Office Suite and other business related software systems.4. Exceptional organizational skills including ability to prioritize and coordinate multiple projects.5. Strong knowledge of the insurance industry and the business unit.Education and Experience 1. Some college with course work in Marketing, Business, Accounting, etc. desirable.2. Typically a minimum five to eight years strong administrative experience.*In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut,* *Illinois*, *Maryland,* *Massachusetts*, *New York and Washington,* t*he national base pay range for this job level is $47,000 to $78,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA’s benefits, please visit cnabenefits.com.* CNA utilizes AI-enabled technology during the recruiting process. For more information, please visit our careers page. CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact [e-mail]