Executive Social and Communications Manager

Lyft; San Francisco (CA); On-site; USD 108,000 - 135,000; Full time

Benefits offered by this job

Great medical, dental, and vision insurance

Mental health benefits

401(k) plan with company match

Discretionary paid time off

18 weeks of paid parental leave

Monthly Lyft credits and complimentary Lyft Pink membership

Job summary

Lyft, located in San Francisco, is seeking an Executive Social & Communications Manager to shape how its top executives engage with the public. The successful candidate will manage high-level communication strategies and create compelling narratives that represent Lyft's purpose.

This role encompasses strategic planning, content production, and media relations, all while supporting the CEO and executives. Candidates should have 4-7 years of relevant experience and strong skills in content creation and social media management, preferably within a fast-paced environment.

Qualifications

• 4-7 years of experience supporting executives across both strategy and execution.
• Experience with impactful media placements and growth in social engagement.
• Ability to navigate between strategy, media relations, and social content execution.

Responsibilities

• Develop integrated annual communications plans.
• Manage executive social media presence and community engagement.
• Shape playbook for Lyft leaders' public presence.

Skills

Strategic planning

Content creation

Media relations

Social media management

Video editing

Job description

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

We're looking for a strategic, creative, and highly proactive Executive Social & Communications manager to shape how Lyft's top executives show up in the world. This role sits at the intersection of executive communications and social storytelling, and you'll move between them various times in the same day. This encompasses everything from owning everything from high-level communications strategy to hands‑on content creation, platform management, and real-time execution. You'll be a key partner to the CEO and executive team, translating business priorities into compelling narratives and cultural moments across channels. You're a trusted partner to senior leaders, a sharp editor, a fast content creator, and someone who never thinks a task is too big or small. You work well in a high‑trust environment, handle confidential information with discretion, and demonstrate good judgement for decisions around public identity.

This role reports to the Director of Corporate Communications.

Responsibilities:

• Serve as a strategic partner to the CEO and select executives, developing integrated annual communications plans across owned, earned, social, and emerging media
• Own executive social media presence end-to-end (strategy, content calendars, copywriting, production, and community engagement) with LinkedIn and X as flagship platforms
• Shape the playbook for how Lyft leaders show up in the world, establishing tone, best practices, and frameworks that scale across the executive bench
• Develop thought leadership campaigns and roadmaps that position executives as industry leaders while reinforcing Lyft's purpose and business priorities
• Manage execution across all external executive communications: with media, at speaking engagements, and on social channels
• You're equally comfortable editing an executive video and thinking through a six‑month thought leadership arc in the same day
• Design and execute digital strategy around executive events and appearances: pre-event positioning, real-time coverage, and post-event amplification across social and beyond
• Lead experimentation in emerging formats and platforms, identifying new content types that expand executives' reach and engagement on social platforms
• Track KPIs to measure impact, learn from insights, and pivot as needed

Experience:

• Meaningful experience supporting executives across both strategy and execution - typically 4-7 years, though range and competence matters more than years.
• Ideal candidate has experience supporting individuals with a track record of impactful media placements and growth in social engagement and influence
• Ability to fluidly navigate between strategy, media relations, and social content execution.
• Content creation skills across copy, video, and visual formats, including on‑the‑fly content capture and editing short‑form video clips made for social
• Ability to translate complex business ideas into clear, compelling, short narratives through asking questions, connecting dots, and zooming out

Benefits:

• Great medical, dental, and vision insurance options with additional programs available when enrolled
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• 401(k) plan with company match to help save for your future
• In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
• Subsidized commuter benefits
• Monthly Lyft credits and complimentary Lyft Pink membership

Lyft is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year.

The expected base pay range for this position in the San Francisco area is $108,000 - $135,000, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.