Executive Operations Assistant to Founder

WallStreetQuants; United States; Remote; USD 18,000 - 29,000; Full time

Job summary

A prominent online education company is seeking an Executive Operations Assistant to support operational processes and conduct strategic research. This remote position requires exceptional research skills, experience with billing systems, and the ability to work across time zones. The ideal candidate will manage billing operations, compliance, and process improvements to support business growth.

Qualifications

• Exceptional research skills to present clear findings.
• Experience with billing systems and financial reconciliation.
• Strong analytical capabilities with attention to detail.
• Ability to work independently across time zones.
• Advanced English proficiency (written and verbal).

Responsibilities

• Conduct comprehensive research on vendors and market opportunities.
• Manage all billing processes and payment reconciliations.
• Handle tax filings and regulatory compliance.
• Regularly audit operational processes and implement improvements.
• Monitor student success metrics and platform performance.

Skills

Research skills

Billing systems

Analytical capabilities

Attention to detail

Problem-solving skills

Intellectual curiosity

Tools

Stripe

PayPal

Wise

Teachable

Thinkific

Kajabi

Job description

Overview

Location: Remote (Global) | Salary: $18-29k USD annually | Full-Time EST HOURS

The Role

We're seeking a competent Executive Operations Assistant to support the founder of Wall Street Quants, an online education company. This role requires someone who combines operational excellence with strong research capabilities and strategic thinking. You'll be responsible for conducting in-depth research, managing critical operational processes, and handling complex administrative tasks that directly impact business growth.

What You'll Own

• Strategic Research: Conduct comprehensive research on vendors, competitors, payment processors, market opportunities, and operational solutions with detailed analysis and recommendations
• Billing & Revenue Operations: Manage all billing processes, payment reconciliations, dispute resolutions, and chargeback handling across multiple payment platforms
• Compliance & Documentation: Handle tax filings, regulatory compliance, licensing requirements, and maintain meticulous records across jurisdictions
• Process Auditing: Regularly audit all operational processes, identify inefficiencies, and implement improvements
• Vendor Management: Research, evaluate, and manage relationships with international vendors and service providers
• Systems Organization: Transform and maintain Google Drive, documentation systems, and operational workflows
• Course Operations Support: Monitor student success metrics, payment issues, and platform performance

Required Qualifications

• Exceptional research skills with ability to navigate complex information and present clear findings
• Experience with billing systems, payment processing, and financial reconciliation
• Strong analytical capabilities with attention to detail in auditing and documentation
• Proven ability to work independently across multiple time zones
• Advanced English proficiency (written and verbal)
• Experience managing operations remotely with minimal supervision
• Strong problem-solving skills and intellectual curiosity
• Highly Valued Experience
• Background in EdTech, online courses, or digital education platforms
• Experience with international payment systems (Stripe, PayPal, Wise, etc.)
• Knowledge of dispute resolution and chargeback processes
• Familiarity with US/UK/EU compliance and tax requirements
• Experience with customer support and billing inquiries
• LMS platform experience (Teachable, Thinkific, Kajabi)
• Skills Assessment Required
• Research project demonstrating analytical capabilities
• Writing samples showing clear communication
• Examples of process improvements implemented
• Case study of complex problem solved independently
• References verifying remote work success