Executive Office Strategic Operations Manager

PwC; New York (NY); On-site; USD 74,000 - 212,000; Full time

Job summary

PwC in New York seeks an Executive Office Strategic Operations Manager to drive strategic initiatives across Internal Firm Services. You will manage leadership meetings, lead research and analysis, and promote consistent execution while collaborating across lines of service.

You will coach teams, push for innovation, and own project planning, budgeting, and delivery. The role emphasizes integrity, authentic leadership, and leveraging digital tools to improve operations.

Qualifications

• High school diploma or equivalent required.
• 4+ years of experience in strategic operations or similar roles.
• Master's degree preferred in business/analytics or related field.

Responsibilities

• Lead strategic initiatives and projects to support leadership goals.
• Coordinate leadership team meetings and calls for effective decision-making.
• Oversee research and data analysis to inform planning.
• Promote consistent execution across sectors by collaborating with lines of service.
• Utilize digital tools to enhance operations and delivery.
• Develop and mentor team members to improve performance.
• Track progress and report against strategic objectives.
• Foster innovation and manage change to drive improvements.

Skills

Leadership

Strategic thinking

AI-Human Collaboration

AI Fluency

Change management

Meeting coordination

Education

High School Diploma or equivalent

Master's degree in Business Administration/Management or related field

Tools

Digital tools

AI tooling

Job description

The Opportunity

As an Executive Office Strategic Operations Manager, you will play a pivotal role in driving strategic initiatives and projects within our Internal Firm Services practice. You will support leaders by managing key responsibilities, representing their perspectives in meetings, and anticipating their future needs. This role involves organizing leadership team calls and meetings, overseeing research and data analysis, and promoting consistent execution across sectors. You will collaborate across lines of service to facilitate knowledge sharing and promote technology and tools for sales and delivery.

As a Manager, you will enhance your leadership style by motivating, developing, and inspiring others to deliver quality outcomes. You are responsible for coaching and leveraging team members' unique strengths while managing performance to meet expectations. With your growing business acumen, you will identify opportunities that contribute to the success of our firm. You are expected to lead with integrity and authenticity, articulating our purpose and values meaningfully. Embracing technology and innovation, you will enhance your delivery and encourage others to do the same. In this role, you will take ownership of projects, confirming their successful planning, budgeting, execution, and completion.

Responsibilities

• Managing strategic initiatives and projects to support leadership in achieving organizational goals
• Coordinating and organizing leadership team meetings and calls to facilitate effective communication and decision-making
• Overseeing research and data analysis to provide insights and support strategic planning
• Promoting consistent execution across sectors by collaborating with various lines of service
• Utilizing digital tools and technology to enhance operational efficiency and delivery
• Handling confidential information with discretion and professionalism
• Developing and mentoring team members to leverage their strengths and improve performance
• Addressing conflicts and engaging in constructive conversations with stakeholders to resolve issues
• Tracking and reporting on project progress to maintain alignment with strategic objectives
• Encouraging innovation and embracing change to drive continuous improvement in operations

What You Must Have

• At least a High School Diploma or the equivalent degree
• At least 4 years of experience

What Sets You Apart

• Preference for a Master of Arts or a Master's of Business Administration degree in at least one of the following fields of study: Business Administration/Management,Data Processing/Analytics/Science,Economics,Analytics
• Demonstrating proficiency in AI-Human Collaboration and AI Fluency
• Utilizing advanced analytical thinking for strategic decision-making
• Excelling in change management and change communications
• Leveraging digital tooling for operational execution
• Managing complex project management tasks effectively
• Facilitating meeting coordination and strategic questioning

The salary range for this position is: $73,500 - $212,280. For residents of Washington state the salary range for this position is: $73,500 - $244,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

As PwC is anequal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

Learn more about how we work: https://pwc.to/how-we-work

For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.