Executive Meetings Manager

Kaizen Lab Inc.; Daytona Beach (FL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off and holidays

Travel and lodging discounts

Job summary

The Daytona Grande Oceanfront Resort is seeking an Executive Meetings Manager to drive group and meeting business from inquiry to final billing. You will partner with Sales, Banquets, F&B, Front Office, and Operations to ensure flawless execution for corporate, association, SMERF, and social events.

Ideal candidates have 3–5 years in luxury hotel sales or meetings management, with strong prospecting, relationship-building, and negotiation skills.

Qualifications

• 3–5 years of experience in hotel or resort sales, catering, or meetings/event management.
• Bachelor's degree in Hospitality Management preferred, or equivalent experience.
• Working knowledge of Delphi.fdc, Opera Sales & Events, or similar systems.

Responsibilities

• Generate and develop group and meeting business by prospecting new corporate, association, SMERF, and social-event accounts.
• Build and nurture relationships with meeting planners, corporate clients, and third-party planners.
• Sell meeting space, guestrooms, catering, and related hotel services to achieve revenue goals.
• Manage assigned groups from inquiry to completion, as the primary hotel contact.

Skills

Sales prospecting

Client relationships

Negotiation

Organizational skills

Communication

Education

Bachelor's degree in Hospitality Management

Tools

Delphi.fdc

Opera Sales & Events

Microsoft Office Suite

Job description

About TheDaytona Grande

Percheddirectly on the sands of Daytona Beach, The Daytona Grande Oceanfront Resort isa proud member of Preferred Hotels & Resorts, offering guests and meetinggroups an elevated coastal experience with elegant event spaces, oceanfrontviews, and personalized, five-star service. We are seeking a driven,detail-oriented Executive Meetings Manager to join our Sales & Cateringteam and help deliver exceptional group and meeting experiences from firstinquiry through final farewell.

PositionSummary

TheExecutive Meetings Manager drives group and meeting business for The DaytonaGrande, from prospecting and securing new corporate, association, SMERF, andsocial-event accounts through flawless on-site execution. This role serves asthe client's primary hotel contact for the life of each account, guiding groupsfrom initial inquiry and contract through final billing, and partnering closelywith Sales, Banquets, Food & Beverage, Front Office, and Operations toensure every meeting reflects the quality and hospitality The Daytona Grandeand Preferred Hotels & Resorts are known for.

KeyResponsibilities

• Generate and develop group and meeting business byprospecting new small corporate, association, SMERF, and social-event accounts
• Build and nurture strong relationships with meetingplanners, corporate clients, and third-party planners
• Sell meeting space, guestrooms, catering, and relatedhotel services, helping achieve group-room, meeting-space, and food &beverage revenue goals
• Manage assigned groups from initial inquiry andcontract through completion, serving as the client's primary hotel contact
• Coordinate with Sales, Banquets, Food & Beverage,Front Office, and Operations to execute every event seamlessly
• Prepare event details, timelines, meetingspecifications, Banquet Event Orders (BEOs), and group resumes
• Conduct site visits and pre-conference meetings withmeeting planners and clients
• Coordinate room blocks, billing arrangements, VIPs,amenities, function space allocation, and outside vendors
• Handle changes and client requests that arise duringevents to ensure a seamless guest experience
• Conduct post-event reviews and follow up with clientsto encourage repeat and referral business
• Review invoices and bills for accuracy, identifying andapplying cancellation or attrition charges as applicable
• Participate in daily, weekly, and monthly salesmeetings
• Maintain accurate client and account records within theresort's sales and catering system
• Stay current on industry trends, competitive offerings,and Preferred Hotels & Resorts brand standards

Qualifications

• 3–5 years of experience in hotel or resort sales,catering, or meetings/event management; luxury or upper-upscale propertyexperience preferred
• Proven track record of proactively prospecting newaccounts and meeting or exceeding sales and revenue goals
• Bachelor's degree in Hospitality Management, Business,or a related field preferred, or equivalent professional experience
• Working knowledge of sales and catering systems (e.g.,Delphi.fdc, Opera Sales & Events, or similar)
• Certified Meeting Professional (CMP) designation a plus
• Exceptional organizational skills with the ability tomanage multiple accounts and events simultaneously
• Excellent written and verbal communication,negotiation, and consultative selling skills
• Strong client relations and problem-solving skills,with composure under pressure
• Flexibility to work evenings, weekends, and holidays asrequired by the event calendar
• Proficiency in Microsoft Office Suite

What We Offer

• Comprehensive health, dental, and vision insurance
• Paid time off and holiday pay
• Travel and lodging discounts through the PreferredHotels & Resorts network
• On-site parking and associate dining discounts
• Ongoing training and career growth opportunities withina globally recognized hospitality brand