Executive Meeting Manager – Radisson Phoenix Airport

Radisson Hotel Phoenix Airport; Phoenix (AZ); On-site; USD 50,000 - 70,000; Full time

Job summary

A notable hotel property in Phoenix seeks an Executive Meeting Manager to enhance its group and event sales strategy. This role is ideal for a motivated professional passionate about hospitality, strategic planning, and building enduring client relationships. The successful candidate will have 1-3 years of hotel sales experience, expertise in client management, and strong communication skills. Join us to craft memorable guest experiences in a dynamic environment.

Benefits

Hotel Discounts at over 7,000 Choice Hotels

Full benefits package

401(k) Retirement Plan with employer match

Paid Vacation and Sick Time

Paid Holidays

Qualifications

• Minimum 1–3 years of full-service hotel experience in sales and/or catering.
• Ability to collaborate effectively with hotel staff and managers.
• Strong verbal and written communication and negotiation skills.

Responsibilities

• Develops and implements strategies for achieving individual sales goals.
• Prepares proposals and contracts to maximize profit while satisfying client needs.
• Communicates client requests to ensure smooth execution of events.

Skills

Sales management

Negotiation skills

Client relationship management

Market knowledge

Effective communication

Education

High school diploma

Bachelor's degree

Tools

Microsoft Office

Delphi

Opera

Job description

Overview

Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world with more than 7,400 hotels and 625,000 rooms in 45 countries and territories. The portfolio includes 22 brands spanning full-service upper upscale to midscale, extended stay and economy, along with the award-winning Choice Privileges loyalty program and co-brand credit card options.

The Radisson Phoenix Airport property seeks its next Executive Meeting Manager to elevate its group and event sales strategy. This role is ideal for a driven professional with a passion for hospitality, strategic planning, and building lasting client relationships.

If you thrive in a fast-paced environment, love crafting memorable guest experiences, and bring curiosity to every conversation, we want to hear from you!

#makeityourchoice

What We Offer

• Hotel Discounts at over 7,000 Choice Hotels
• Full benefits package (health, dental, vision, short & long-term disability, auto insurance, and more)
• Employer-paid short-term disability, accident insurance and HSA contribution
• 401(k) Retirement Plan with employer match
• Paid Vacation and Sick Time
• 8 Paid Holidays
• Paid Bereavement
• Paid Floating Holidays

Key Responsibilities

• Participates in the development and implementation of business strategies for the hotel aligned with Radisson’s mission, vision, values and strategies.
• Develops and implements strategies for achieving individual sales goals.
• Achieves market share and revenue goals by working with the Assistant Director of Sales on individual and team goals within assigned market segments.
• Prepares proposals and contracts to maximize profit while satisfying client needs; responds to RFPs per brand standards.
• Communicates client requests to all departments via group resumes and BEOs; solicits files timely to confirm business.
• Uses outside sales calls, prospecting, hotel tours and client hosting to solicit new business; delivers and sells hotel features and benefits to meet clients’ needs.
• Maintains relationships with in-house customers to retain and grow business, secure repeat bookings, or referrals.
• Reviews goals weekly and takes action to achieve objectives in key result areas; pivots as market and team dynamics change.
• Ensures maximum occupancy daily by following up on group progress with events services and meeting planners.
• Ensures materials comply with brand standards; may travel to trade shows and events to represent the hotel.

Operations & Reporting

• Maintains flow of information to the sales team; assists with monthly booking reports and prepares forecasts to support management decisions.

Guest Experience

• Creates 100% guest satisfaction by delivering genuine hospitality and exceeding guest expectations.
• Provides personalized attention, teamwork, empathy in problem resolution, and a proactive hospitality mindset.

Other Responsibilities

• Performs other duties as required by Management to ensure guest satisfaction.

Responsibilities (Breakdown)

• Responsibility #1 (60%): Sales initiatives, managing RFPs, detailing BEOs, generating new leads, and negotiating for client requests.
• Responsibility #2 (20%): Conduct market research and analysis to align with industry trends and opportunities for soliciting business and maintaining client loyalty.
• Responsibility #3 (20%): Servicing of booked events within the market segment; act as liaison between guests, sales, catering and operations to ensure smooth execution.

Requirements / Skills

• Minimum 1–3 years of full-service hotel experience in sales and/or catering
• Local market knowledge preferred
• High school diploma required; bachelor’s degree preferred
• Experience managing to brand standards
• Ability to collaborate effectively with hotel staff and managers
• Exposure to or coordination of hotel sales contract laws
• Proficient in Microsoft Office; Delphi and/or Opera experience
• Strong verbal and written communication and negotiation skills
• Ability to travel and work a flexible schedule

Physical Demands

• Stand, sit, and walk for extended periods
• Lift/carry up to 75 lbs
• Dexterity for use of office equipment

Other Information

• The hotel operates seven days a week, 24 hours a day. Assignee may be required to move shifts or duties as business dictates.
• Position is at-will; not a contract of employment.
• Choice Hotels is an equal opportunity and affirmative action employer. Employment decisions are made without regard to protected characteristics. This location participates in E-Verify and conducts background checks and drug testing as required.
• The information provided is not an all-inclusive list of duties or skills; management may assign or reassign duties as needed.

All employment terms are conditional upon identity/authorization to work in the United States and satisfactory background checks.