Executive Meeting Manager

Hei Hotels Inc.; United States; Remote; USD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive PTO after 90 days

Multiple healthcare plans

401(k) with employer match

DailyPay access

Job summary

HEI Hotels and Resorts seeks an Executive Meeting Manager to drive profitability for convention groups and ensure revenue targets are met. You will coordinate with sales, catering, and operations to deliver standout events and maintain high client advocacy.

The role emphasizes budgeting, forecasting, and long-term relationships with planners, while leveraging industry networks and strong negotiation skills to exceed expectations.

Qualifications

• Prior hospitality experience with catering sales is essential.
• 1+ year in hospitality industry required.
• Experience at a similar size and quality hotel.

Responsibilities

• Forecast monthly budgets and annual planning.
• Improve meeting planner satisfaction and scores.
• Optimize room rental charges and drive revenue.
• Cultivate long-term client relationships and repeat business.
• Participate in industry organizations (NACE, MPI).
• Lead with strong closing and negotiating skills.

Skills

Hospitality experience

Catering sales

Sales skills

Negotiation

Client relationships

Budgeting

Tools

Microsoft Word

Excel

Delphi

Job description

About Us

The beautiful Doubletree by Hilton Austin will turn 40 years old this year, but with a new renovation, she is looking better than ever. The charming property, with its Spanish Colonial design and contemporary decor, makes it a great place for guests and associates looking for an upscale work experience. We pride ourselves and creating a fun, but professional work environment with a culture of recognition, support, and respect. For many years we have maintained excellent associate feedback ratings and over 20% of our team members have 10 or more years with us. Managed by HEI Hospitality, we offer an exceptional benefit package including a robust and flexible paid time off plan available to you after only 90 days. We have a choice of 4 prominent healthcare plans with options to meet anyone’s needs and are available to you the first of the month after you start. We maintain an industry-leading 401K plan with a generous employer match of 4% on every 5% you contribute with no vesting period. Contact us soon to join our hotel family!

Compensation

Tipped/Service Charge Eligible? No

Discretionary Performance Bonus Eligible? Yes

Overview

The Executive Meeting Manager brings to bear their organizational and detailing skills to identify and implement profitable execution of all groups. Ensure that each group that the manager is responsible for meets or exceeds their revenue expectations based on their contracts. Active and positive contribution towards a high-performance culture within the Convention Services Department through customer advocacy, sustained revenue achievement, communication and team participation.

Essential Duties and Responsibilities

An understanding of both monthly forecasting and the annual budget process.

Understand the importance of raising the meeting planner evaluation scores and implement effective methods to ensure exceeding meeting planner satisfaction.

Optimize room rental charges.

Consistently participate in the re-booking of repeat business by having a track record of long-term client relationships.

Actively participate in industry related organizations (NACE, MPI).

Thorough knowledge of sales techniques including strong closing skills as well as negotiating skills.

Comfortable with hotel site inspections and client presentations.

Excellent creative skills to provide innovative set-ups, menus, and functions for groups.

Ability to generate creative and innovative menus while working closely with Chef on pricing specialty menus.

Work closely with banquet department on operations and event execution.

Ability to quickly evaluate alternatives and decide on a plan of action.

Provide overall direction, coordination, and ongoing evaluation of operations.

Detailed execution of all banquet event orders generated by the Convention Services Department.

Experience providing Audio/Visual equipment and operating Audio/Visual as a profit center.

Excellent knowledge of computers, specifically Delphi, Word, and Excel.

Monitor group room blocks and pick up, generate detailed resumes for the operating departments.

Ability to work with outside vendors to ensure client satisfaction for all events/groups.

Comply with attendance rules and be available to work on a regular basis.

Perform any other job-related duties as assigned.

Qualifications and Skills

Prior experience in the field of hospitality with specific experience in catering sales is essential.

1+ year within the Hospitality Industry required.

Must have experience at a similar size and quality hotel.

Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi.

Knowledge of sales skills, revenue management, training, and motivation of peers.

Knowledge of hotel features, benefits, and competing hotels within the market.

Ability to execute appropriate action plans.

Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.

Ability to work effectively under time constraints and deadlines.

Effective verbal and written communication skills.

Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

Equal Opportunity Employer

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Recognizing that our success starts and ends with our associates under our pioneering culture of HEI Loves, we invest in and develop the most passionate and talented people in our industry. We show our "love" to our associates by providing market-leading compensation packages, generous PTO and flex-time initiatives, outstanding career development and advancement opportunities, and job-appropriate assets and resources. We’re always looking for associates who share our passion for hospitality. With a variety of world-class brands in our portfolio, hotel locations throughout the United States, and an unparalleled suite of tools, technology, and training, we’re able to provide our associates with a truly unique opportunity to grow and build their future.

Find the career that aligns with your goals by beginning your online search today. Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.