Executive Housekeeping Supervisor | Luxury Hotel

Highgate; Atlanta (GA); On-site; USD 25,000 - 30,000; Full time

Job summary

Highgate Hotels is seeking a Housekeeping Supervisor in Atlanta to manage assigned sections, coordinate daily duties, and support the Housekeeping Manager. The role involves supervising room attendants, maintaining logs, and ensuring guest satisfaction in a fast-paced hotel setting.

Ideal candidates bring 2–3 years in a hotel environment with supervisory experience, strong communication, and a willingness to contribute to training and occasional cleaning as needed.

Qualifications

• High School diploma or equivalent required.
• 2–3 years of progressive hotel housekeeping experience preferred.
• Previous housekeeping supervisory responsibility required.
• OnQ experience is preferred; strong communication is essential.

Responsibilities

• Inspect Room Attendant performance to ensure standards and productivity.
• Supervise VIP room inspections and report availability to Front Office.
• Oversee nightly floor close and restocking of carts.
• Maintain daily assignment records and ensure timely submission.
• Keep key control and manage Lost and Found according to standards.
• Communicate with Front Office/Engineering via radio throughout shift.
• Oversee training of housekeeping staff and assist with room cleaning if needed.

Skills

Communication

Team leadership

Problem-solving

Attendance & punctuality

Education

High School diploma or equivalent

College coursework in related field helpful

Tools

OnQ system

Job description

Highgate Hotels is seeking a Housekeeping Supervisor in Atlanta to manage assigned sections, coordinate daily duties, and support the Housekeeping Manager. The role involves supervising room attendants, maintaining logs, and ensuring guest satisfaction in a fast-paced hotel setting.

Ideal candidates bring 2–3 years in a hotel environment with supervisory experience, strong communication, and a willingness to contribute to training and occasional cleaning as needed.