Executive Housekeeping Leader — Elevate Guest Experience

Davidson Hospitality Group; Cincinnati, Northern (OH, KY); Hybrid; USD 65,000 - 75,000; Full time

Benefits offered by this job

Hotel discounts

Tuition reimbursement

Paid time off

401K match

Dental & Vision Coverage

Teledoc service

Pet Insurance

Job summary

Hyatt Regency Cincinnati seeks an Executive Housekeeper to lead the housekeeping department and ensure impeccable cleanliness, efficiency, and guest satisfaction in downtown Cincinnati.

The role requires 2+ years of housekeeping management, a Hospitality degree or equivalent, strong leadership, and bilingual English/Spanish. Proficiency in Microsoft Office and hotel management software is expected, with focus on inventories, scheduling, and productivity.

Qualifications

• Bachelor’s degree in Hospitality or related field preferred or equivalent experience.
• 2+ years housekeeping management experience in hotel or resort setting.
• Knowledge of housekeeping and laundry operations.
• Exceptional communication and interpersonal skills; bilingual English/Spanish preferred.
• Strong leadership and team management skills.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Proficient in Microsoft Office Suite and hotel management software.
• Knowledge of inventories, scheduling, and productivity.

Responsibilities

• Lead and manage the housekeeping team to maintain highest cleanliness and presentation.
• Develop and implement housekeeping policies, procedures, and quality standards.
• Monitor and control housekeeping budgets and expenses.
• Conduct regular inspections to ensure adherence to cleanliness and quality standards.
• Train, motivate, and mentor the housekeeping team to deliver exceptional service.
• Collaborate with other departments to meet guest expectations and address issues.
• Maintain inventory of cleaning supplies and equipment.
• Uphold safety and sanitation standards, ensuring healthy work environment.

Skills

Leadership

Interpersonal skills

Communication

Bilingual English/Spanish

Team management

Education

Bachelor’s degree in Hospitality or related field

Tools

Microsoft Office Suite

Hotel management software

Job description

Hyatt Regency Cincinnati seeks an Executive Housekeeper to lead the housekeeping department and ensure impeccable cleanliness, efficiency, and guest satisfaction in downtown Cincinnati.

The role requires 2+ years of housekeeping management, a Hospitality degree or equivalent, strong leadership, and bilingual English/Spanish. Proficiency in Microsoft Office and hotel management software is expected, with focus on inventories, scheduling, and productivity.