Executive Housekeeper - Wytheville VA Hotel

Holiday Inn Hotel & Suites - Beckley, WV; Wytheville (VA); On-site; USD 42,000 - 64,000; Full time

Job summary

Wytheville VA Hotel is seeking an Executive Housekeeper to oversee the cleanliness of guest rooms and public areas and to lead a team of housekeeping staff. You will ensure sanitation, train staff, and manage inventories and procedures to uphold standards.

Responsibilities include inspections, interdepartmental coordination, guest service, and budget oversight, with a focus on consistent quality and strong leadership in a hotel environment.

Qualifications

• Minimum of 2 years of experience in a housekeeping or cleaning management role, preferably in a hotel setting.
• Excellent communication and leadership skills.
• Knowledge of cleaning procedures and standards for a hotel or hospitality setting.

Responsibilities

• Oversee and manage a team of housekeeping staff, including hiring, scheduling, and training
• Conduct regular inspections of guest rooms and public areas to ensure high levels of cleanliness are maintained
• Develop and implement cleaning procedures and standards for all areas of the hotel
• Maintain inventory levels of cleaning supplies and amenities and place orders as needed
• Work closely with other departments, such as front desk and maintenance, to ensure efficient communication and coordination
• Handle guest complaints and requests in a prompt and professional manner, ensuring guest satisfaction
• Monitor and manage budget for housekeeping department
• Maintain records of room inspections, inventory, and staff performance
• Implement and enforce all company policies and procedures related to housekeeping

Skills

Communication

Leadership

Time management

Attention to detail

Education

Bachelor's degree in hospitality, management, or related field

Job description

Job Summary: The Executive Housekeeper at Wytheville VA Hotel is responsible for overseeing the cleanliness and maintenance of the hotel's guest rooms and public areas. This individual will lead a team of housekeeping staff, ensure high levels of cleanliness and sanitation, and maintain inventory levels of necessary supplies.

Compensation & Benefits: This position has competitive pay and a chance to advance within our organization.

Responsibilities

• Oversee and manage a team of housekeeping staff, including hiring, scheduling, and training
• Conduct regular inspections of guest rooms and public areas to ensure high levels of cleanliness are maintained
• Develop and implement cleaning procedures and standards for all areas of the hotel
• Maintain inventory levels of cleaning supplies and amenities and place orders as needed
• Work closely with other departments, such as front desk and maintenance, to ensure efficient communication and coordination
• Handle guest complaints and requests in a prompt and professional manner, ensuring guest satisfaction
• Monitor and manage budget for housekeeping department
• Maintain records of room inspections, inventory, and staff performance
• Implement and enforce all company policies and procedures related to housekeeping

Requirements

• Minimum of 2 years of experience in a housekeeping or cleaning management role, preferably in a hotel setting
• Excellent communication and leadership skills
• Knowledge of cleaning procedures and standards for a hotel or hospitality setting
• Ability to work a flexible schedule, including weekends and holidays
• Strong attention to detail and excellent time management skills
• Bachelor's degree in hospitality, management, or related field is preferred
• Ability to lift up to 50 pounds and stand for extended periods of time

EEOC Statement

VP Management is an equal opportunity employer and is committed to providing a diverse and inclusive work environment. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. All qualified individuals are encouraged to apply.