Executive Housekeeper: Hotel Operations Leader

Kaizen Lab Inc.; Lexington (KY); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off and holiday pay

Employee discount program

Job summary

Kaizen Lab Inc. in Lexington, KY seeks an Executive Housekeeper to lead the housekeeping and laundry departments, ensuring all guest rooms and public areas meet brand cleanliness and presentation standards. This role drives guest satisfaction, team development, and operational excellence.

You will oversee daily operations, recruit and coach staff, manage staffing schedules, and ensure safety and OSHA compliance while coordinating with the General Manager and Maintenance team.

Qualifications

• 3–5+ years of housekeeping leadership in a hotel environment.
• Strong leadership, communication, and team-building skills.
• Proven ability to manage budgets, inventory, and labor controls.

Responsibilities

• Oversee daily housekeeping operations, including room assignments, inspections, laundry production, and public area cleanliness.
• Recruit, train, coach, and develop housekeeping team members to maintain high performance and service standards.
• Prepare staffing schedules based on occupancy forecasts and labor guidelines.
• Conduct regular room and public area inspections to ensure compliance with Hyatt brand standards.
• Manage inventory levels for linens, supplies, chemicals, and equipment; place orders as needed.
• Maintain accurate records for payroll, scheduling, performance evaluations, and departmental reporting.
• Partner with the General Manager and Maintenance team to address room readiness, deficiencies, and preventive maintenance needs.
• Respond promptly and professionally to guest concerns related to cleanliness or room condition.
• Ensure compliance with safety, sanitation, and OSHA regulations.
• Support property‑wide initiatives, including renovation readiness, brand audits, and guest satisfaction goals.

Skills

Housekeeping leadership

Staff development

Budget & labor controls

Attention to detail

Scheduling tools

Computer applications

Physical stamina

Weekend availability

Job description

Kaizen Lab Inc. in Lexington, KY seeks an Executive Housekeeper to lead the housekeeping and laundry departments, ensuring all guest rooms and public areas meet brand cleanliness and presentation standards. This role drives guest satisfaction, team development, and operational excellence.

You will oversee daily operations, recruit and coach staff, manage staffing schedules, and ensure safety and OSHA compliance while coordinating with the General Manager and Maintenance team.