Executive Housekeeper | Glassboro Courtyard

Shaner Hotels; Glassboro (NJ); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player in hospitality seeks a dedicated Executive Housekeeper to lead the housekeeping team at a modern hotel. This role involves managing daily operations, ensuring high standards of cleanliness, and providing exceptional service to guests. The ideal candidate will have a strong background in housekeeping management and the ability to train and develop staff effectively. Join a dynamic team that values quality service and employee development, and contribute to creating a welcoming environment for all guests.

Qualifications

• 1-3 years of housekeeping management experience in hospitality.
• Ability to communicate effectively with guests and staff.
• Knowledge of cleaning techniques and chemical handling.

Responsibilities

• Manage daily operations of the housekeeping department.
• Hire, train, and develop housekeeping staff.
• Ensure compliance with hotel policies and procedures.

Skills

Housekeeping Management

Staff Training

Guest Communication

Budget Management

Bilingual (English/Spanish)

Education

High School Graduate

Some College Preferred

Tools

Cleaning Equipment

Job description

Join to apply for the Executive Housekeeper | Glassboro Courtyard role at Shaner Hotels

Continue with Google Continue with Google

1 week ago Be among the first 25 applicants

Join to apply for the Executive Housekeeper | Glassboro Courtyard role at Shaner Hotels

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Ensures compliance with and completion of all daily operational procedures by the Housekeeping Department.
• Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that housekeeping team is informed as well.
• Hire, train and develop team members and ensure all required training is complete according to standards.
• Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations.
• Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands.
• Ensure all end of month reports are completed to standard.
• Assist staff with their job functions to ensure optimum service to guests.
• Monitor and maintain cleanliness, sanitation, and organization of assigned areas.
• Manages all aspects of employee performance to ensure productivity and a quality work environment.
• Maintains Housekeeping Department’s annual budget.
• Performs housekeeping, laundry, and houseperson functions whenever necessary.
• Other duties as assigned.
  
  

Job Description

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Ensures compliance with and completion of all daily operational procedures by the Housekeeping Department.
• Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that housekeeping team is informed as well.
• Handle guest complaints ensuring guest satisfaction.
• Hire, train and develop team members and ensure all required training is complete according to standards.
• Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations.
• Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands.
• Ensure all end of month reports are completed to standard.
• Assist staff with their job functions to ensure optimum service to guests.
• Monitor and maintain cleanliness, sanitation, and organization of assigned areas.
• Manages all aspects of employee performance to ensure productivity and a quality work environment.
• Maintains Housekeeping Department’s annual budget.
• Performs housekeeping, laundry, and houseperson functions whenever necessary.
• Other duties as assigned.
  
  

Responsibilities

Maintains a high quality of services offered to guests through the management of the functional areas of the housekeeping department and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff.

Qualifications

• Minimum 1-3 years of housekeeping management experience in the hospitality industry.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• High school graduate or equivalent, some college preferred.
• Bilingual English/Spanish a plus.
• Knowledge of proper cleaning techniques, chemical handling, requirements, and use of equipment.
  
  

About Us

Shaner Hotel Group

Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries.We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands—including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com !

About The Team

Shaner Hotels has an amazing opportunity at our Courtyard by Marriott-Rowan University in Glassboro, New Jersey! Located on the Rowan University campus, Courtyard by Marriott Glassboro-Rowan University is a four-story hotel offering 123 modern rooms, including six luxurious suites; a brand-new lobby that offers engaging technology and inviting, flexible spaces to work and relax; and on-site dining and drinks at The Bistro.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

Referrals increase your chances of interviewing at Shaner Hotels by 2x

Sign in to set job alerts for “Executive Housekeeper” roles.

Continue with Google Continue with Google

Continue with Google Continue with Google

Executive Housekeeper Assistant Club Med Resort

Housekeeping Manager | Doubletree by Hilton Wilmington

Executive Housekeeper | Philadelphia Ridley Park Springhill Suites

Philadelphia, PA $89,301.33 - $114,816 3 weeks ago

Lansdowne, PA
$35,000.00
-
$40,000.00
2 days ago

Sheraton Philadelphia Downtown - Assistant Director Housekeeping OEM

Philadelphia, PA
$63,000.00
-
$63,000.00
1 week ago

Assistant Operation Manager – Housekeeping & Set-Up

Philadelphia, PA $18.50 - $18.50 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.