Executive Housekeeper- Full-service hotel.

Fairfield Inn & Suites Naperville Chicago - 1820 Abriter Ct, Naperville, IL 60563; Naperville (IL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Employee hotel room discount

Paid training

Job summary

Fairfield Inn & Suites Naperville Chicago - 1820 Abriter Ct, Naperville, IL 60563 is seeking a Director of Housekeeping to lead daily housekeeping and laundry operations, ensuring the highest standards of cleanliness and guest satisfaction.

You will manage budgets, train staff, and drive continuous improvement while maintaining labor efficiency and quality across shifts. Open availability includes nights and weekends, with competitive annual pay and employee benefits.

Qualifications

• High school diploma or equivalent is required.
• 2+ years of supervisory/management experience is required.
• Experience in hotel/resort housekeeping is preferred.

Responsibilities

• Oversee housekeeping and laundry operations to meet cleanliness standards.
• Manage budgets, forecasts and inventory to control costs and ensure guest satisfaction.
• Train and evaluate staff; maintain morale and provide coaching as needed.
• Ensure compliance with policies and focus on continuous improvement and guest satisfaction.

Skills

Microsoft Office

Fluent English

Bilingual Spanish

Leadership

Communication

Multitasking

Education

High school diploma or equivalent

Bachelor’s degree preferred

Job description

Full Time Management Naperville, IL, US

3 days ago Requisition ID: 2862

Salary: $42,000.00 Annually

"Join the Atira Hotels Family and Build a Legacy of Hospitality!"

• Work Location:Fairfield Inn & Suites Naperville Chicago - 1820 Abriter Ct, Naperville, IL 60563
• Job Type:Full-time
• Pay:$42000
• Schedule: Open Availability - 8-hour shifts, Monday to Friday, Night shifts, Holidays, and Weekends

Job Overview

The Director of Housekeeping is responsible for the daily operation of the Housekeeping and Laundry Departments, ensuring the hotel maintains the highest standards of cleanliness and guest satisfaction. This role involves leading and motivating teams, managing budgets, controlling costs, overseeing recycling initiatives, and ensuring employee training and development.

Key Responsibilities

• Supervision and Direction:
  • Oversee all housekeeping activities to ensure the highest levels of cleanliness and guest satisfaction.
  • Distribute and delegate workload to maximize production and guest satisfaction while minimizing labor expenses.
  • Investigate complaints, evaluate corrective actions, and implement plans to resolve conflicts.
  • Communicate effectively to provide clear direction to housekeeping staff.
• Manage the finances of housekeeping operations, including budgets, forecasts, and inventory.
• Maintain linen and supplies par levels.
• Ensure the department operates within the budget and controls costs.
• Staff Management:
  • Provide staffing, training, counseling, and performance reviews for the housekeeping department.
  • Ensure employees understand expectations and parameters.
  • Maintain high morale, a good work environment, and a sense of professionalism.
  • Guide staff to increase productivity and maintain high standards.
• Compliance and Procedures:
  • Comply with all hotel policies, procedures, and standards of operation.
  • Ensure the Housekeeping Department leads recycling efforts.
  • Emphasize guest satisfaction during departmental meetings and focus on continuous improvement.
• Employee Relations:
  • Solicit employee feedback and review employee satisfaction results to address problems or concerns.
  • Conduct employee training and ensure ongoing professional development.
• Additional Tasks:
  • Supervise the linen inventory.
  • Perform any additional tasks or projects as required.
• Perform any other tasks/duties as assigned by the manager/ supervisor.

Qualifications

• Education/Certification:
  • High school diploma or equivalent required.
  • Bachelor’s degree preferred.
• Experience:
  • Experience in managing a hotel/resort housekeeping department.
  • Minimum of 2 years of supervisory/management experience.
• Skills/Abilities:
  • Proficient in Microsoft Office.
  • Fluency in English.
  • Bilingual – Spanish preferred.
  • Excellent communication and leadership skills.
  • Ability to manage multiple tasks and projects.
• Employee hotel room discount
• Paid training

WHY YOU’LL LOVE WORKING WITH US:

• Unleash Your Creativity: We’re all about innovation and fresh ideas. Let your imagination run wild!
• Be Authentically You: Join a team that values diversity and lets you bring your whole self to work every day.
• Level Up Your Career: Our fast-paced environment is perfect for those who want to advance quickly and seize new opportunities.
• Feed Your Curiosity: With endless learning and development options, you can always stay one step ahead.
• Prioritize Your Well-being: Start day one with fantastic benefits because your health and happiness matter to us.

Diversity, Equity, Inclusion & Equal Employment Opportunity at Atira Hotels:

Atira is dedicated to creating a workplace that is inclusive, diverse, and fair for everyone. We provide equal employment opportunities to all, regardless of characteristics such as race, color, genetic information, creed, national origin, religion, sex, sexual orientation, gender identity, immigration status, ancestry, age, marital status, veteran status, or disability. Our hiring decisions are based on the needs of the business and the merits of each applicant, including their qualifications, experience, skills, availability, cooperation, and job performance.