Executive Housekeeper - Courtyard Tysons McLean

B.F. Saul Company Hospitality Group; United States; Presencial; USD 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance

Dental & Vision Insurance

401(k) Retirement Program

Paid Life Insurance

Tuition Reimbursement

Vacation

Incentive Eligible

Weekly Payroll

Discounted Room Rates for Team Members

Complimentary Room Stays

Descripción de la vacante

The Courtyard Tysons McLean is seeking an Executive Housekeeper to lead the hotel’s housekeeping department, ensuring rooms and public areas are spotless and well maintained. You will manage staff, control costs, and drive revenue and guest satisfaction in alignment with brand standards.

Ideal candidates bring a college degree or equivalent, 2+ years in housekeeping management, and a willingness to lead with integrity while developing a high-performing team.

Formación

• Must have high school diploma or GED.
• College degree or equivalent experience preferred.
• 2+ years of progressive housekeeping management experience.
• Bi-lingual ability preferred.

Responsabilidades

• Oversee housekeeping operations to ensure guest rooms and public areas meet standards.
• Lead and develop staff; manage scheduling, training and performance.
• Control labor, supplies, and budgets to maximize profitability.
• Drive guest satisfaction through quality room cleanliness and service.
• Ensure safety compliance and uphold company SOPs across the department.

Conocimientos

High school diploma

College degree

2+ years housekeeping mgmt

Bi-lingual

Educación

College degree or equivalent

Descripción del empleo

Join the awesome Leadership team at the Courtyard Tysons McLean! The Executive Housekeeper is responsible for overall housekeeping operations and ensures the cleanliness of hotel rooms and public areas. Uses leadership skills to drive revenue, maximize profit and ensure quality. Effective management of assigned staff to ensure achievement of overall financial results, guest satisfaction and positive team member relations.
B. F. Saul Company Hospitality Group invites you to take your career to the next level! As a leading Owner and Management Company in the Hospitality Industry, our commitment to our team is in our “One Team!” values. Our integrated approach in obtaining top talent ensures key players who are committed to their professional and personal development represent our hotels, have a sound understanding of the industry, and possess significant attributes to enhance our culture. Joining our team says you are committed to guest satisfaction and promise to uphold the highest level of integrity.

Responsibilities:

• Financial Results/Cost Control: Responsible for the overall finances of the housekeeping department. Responsible for maximizing hotel profitability and management of expenses. Effectively manages labor through proper scheduling, monitoring, and adjusting based on business needs. Manages supply costs by negotiating and reviewing with vendors and safeguarding existing supplies. Follows Holiday Inn and B. F. Saul Company Hospitality Group procurement guidelines and applies good business judgment. Assists with the preparation and management of the department budget. Manages and maintains company assets to stay within budget guidelines and prolong the life of company resources. Ensures sufficient room inventory is available and cleaned to maximize revenue.
• Guest Service: Accountable for guest satisfaction by providing quality room cleanliness and room supplies. Timely respond to guest concerns or requests in courteous and friendly manner, focuses on service recovery when applicable. Works side by side with staff to train and model appropriate guest service standards. Achieves business revenue goals by developing and implementing service programs within the housekeeping department designed to increase guest satisfaction.
• Safety/Risk Management: Conducts routine inspections of housekeeping operations to maintain standards per Holiday Inn and B. F. Saul Company Hospitality Group, local, state and federal regulations. Keep all information up to date in Material Safety Data Sheets to ensure proper procedures when using chemicals. Ensures a clean and safe work environment, and follows all B. F. Saul Company Hospitality Group procedures for guest/team member incidents.
• Associate Management and Development: Responsible for evaluating staff performance and takes appropriate corrective action as needed to hold team members accountable. Motivates staff by setting goals, providing ongoing feedback, and rewarding/recognizing team members. Responsible for interviewing, hiring, coaching, and development of all team members. Responsible for all required training for department team members and ensuring training records are maintained. Analyzes quality issues, identifies training needs and ensures implementation to improve results. Utilizes available resources and adheres to Holiday Inn and B. F. Saul Company Hospitality Group training policies. Promotes collaboration and positive, professional work environment.
• Self/Workload Management : Attends all daily, weekly and/or monthly department/hotel meetings to ensure proper communication/planning occurs. Uses expertise to advise and implement changes to housekeeping operations as needed Responsible for all housekeeping/laundry initatives and meeting productivity standards at the hotel level. Must have high attention to detail, good communication skills, leadership ability and excellent problem solving skills. Must have excellent organization skills, a high degree of creativity to facilitate efficient problem solving. Must be able to manage multiple priorities and work in an environment with frequent interruptions and tight deadlines Adheres to all Holiday Inn and B. F. Saul Company Hospitality Group Standard Operating Procedures.

Required Skills and Experience:

• High school diploma or GED required.
• College degree or equivalent experience preferred.
• 2+ years of progressive housekeeping management experience required. Must be detail oriented, have ability to communicate well with all levels within and outside the organization, and be able to problem-solve with team members and guests.
• Must be able to manage multiple priorities in a fast-paced environment.
• Bi-lingual ability preferred. Ability to lift, push, pull up to 75 pounds on a regular basis throughout shift. Significant bending required.
• EEO AA M/F/Vet/Disabled

Benefits:

• Well-Being Benefits:
• Health Insurance
• Dental & Vision Insurance
• Short & Long Term Disability
• Vacation
• Incentive Eligible
• Long Term Planning:
• 401(k) Retirement Program
• Paid Life Insurance
• Tuition Reimbursement
• Team Member Programs:
• Our Big 3 Mission Statement Leaders of the Month/Year
• Annual Performance Appraisals and Wage Increase Opportunities
• Annual Team Member Banquets
• Annual Team Member Engagement Survey
• Discounted Room Rates for Team Members, Family and Friends
• Complimentary Room Stays
• Weekly Payroll

The actual base pay offered is determined by several variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held. Base pay is one component of B. F. Saul Company & Affiliates total compensation package, which also includes access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, bonus plans and more.
B. F. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals.
Equal Opportunity Employer/Veterans/Disabled

Minimum and maximum wage or salary for the position