Executive Housekeeper

Hilton-Home2-Suites; Springfield (OH); On-site; USD 25,000 - 40,000; Full time

Job summary

Hilton-Home2-Suites in Springfield, OH seeks a Head Housekeeper who ensures guest rooms meet brand standards and are ready for sale. The role involves leading a team, training new attendants, and maintaining cleanliness scores while adhering to the department budget.

Candidate must manage scheduling, supervise staff, and coordinate with management to deliver consistent service across all rooms and public areas.

Qualifications

• Experience supervising housekeeping staff in a hotel setting.
• Ability to train new room attendants and maintain brand standards.
• Strong communication and organizational skills.

Responsibilities

• Inspect rooms to brand standard and ensure readiness for sale.
• Lead and coach housekeeping team, schedule attendants, and manage overtime.
• Maintain room cleanliness and bathroom cleanliness scores at target levels.
• Train new staff and report to General Manager.
• Maintain housekeeping budget and perform inventory.

Skills

Attention to detail

Leadership

Communication

Team supervision

Tools

Vacuum cleaners

Safety equipment

Job description

Hey! Are you stubborn about cleanliness? Does it bother you to see finger prints on your cell phone or lap top screen?? Do you get bored because your current job is slow paced and you would rather move around with a little pep in your step?? If you answered yes to all then we want YOU in one of our hotels!! You're good at making people feel comfortable where ever they are. Paying attention to details like a missing hairdryer in the bathroom. Being routinely early for work when scheduled! Come and join our growing family!

Every day we work with our guests colleagues and business partners to drive better outcomes. A career with offers a rewarding path for career development and an opportunity to join a team of growing energetic professionals. A Housekeeping executive thoroughly inspects cleans guest rooms and makes them ready for sale in accordance with training and brand standards. Are you up for the challenge?

Job Responsibilities

• Between Head Housekeeper and Assistant Head Housekeeper all 7 days must have a Head Housekeeper. Including weekends, holidays, and vacations.
• Maintain Room Cleanliness and Bathroom Cleanliness scores to 85% and above.
• Maintain housekeeping budget as provided by the Management, i.e., Hotel Effectiveness.
• Completing monthly inventory of ALL guestroom supplies.
• Assisting management in training, motivating, and coaching employees
• Reporting accidents, injuries, and unsafe work conditions; completing safety training and certifications.
• Scheduling Room Attendant according to business levels.
• Keeping within housekeeping budget. Overtime MUST be approved by GM beforehand.
• Ensuring that all Brand standards and expectations are being met by all room attendants on a daily basis
• Developing and maintaining positive working relationships with all employees.
• Train all new Room Attendants.
• Reports directly to General Manager.
• Duties are subject to change as needs arise.
• In room 5 days a week as head housekeeper

Tasks include:

• Inspecting all room up to brand standard and beyond
• May include cleaning and maintaining public areas
• Communicates effectively with guests co-workers and supervisors.
• Must be able to lift/push/pull up to 40lbs.
• Follows hotel grooming and dress standards.
• Must be able to use the equipment associated with the position including but not limited to vacuum cleaning supplies computers and safety equipment.
• Leads and encourages your employees
• Wash windows walls ceilings and woodwork waxing and polishing as necessary.
• Uses Housekeeping chemicals as necessary to clean assigned areas.Helps Housekeeping clean rooms when necessary
• Responsible and Accountable

General Notes

• This job description is not intended to be all-inclusive, additional details will be specified by the supervisor. The team member will also perform other reasonable business duties as assigned by the supervisor.
• Management reserves the right to change this job description, job responsibilities, duties, and working hours as needs prevail.
• If requested in accordance with applicable law, the Company provides reasonable accommodation to known physical or mental limitations of an otherwise qualify team member with a disability to allow him/her to perform essential functions of the job unless the accommodation would impose an undue hardship on the Company.
• The Company is an at-will employer. This job description is a guideline and does not constitute a written or implied employment contract.

2302 Saint Paris Connector, Springfield, OH 45504, USA