Room Inspector

Ascent Hospitality; West Lafayette (IN); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

401k matching

Paid time off

Uniforms provided

Hotel discount program

Job summary

Ascent Hospitality is seeking a devoted Housekeeping Room Inspector (Supervisor) to oversee floors, inspect rooms before turnover, and coach the housekeeping team to meet brand standards. You will train staff, ensure cleanliness, and support inventory and safety procedures across the department.

The role requires prior housekeeping experience and some supervisory exposure, with a focus on quality, efficiency, and guest satisfaction within a hotel environment.

Qualifications

• High school education or equivalent is required; some college is preferred.
• Minimum 1 year of housekeeping experience in the hospitality industry preferred.
• Must be dependable and productive.
• Ability to read in English and print simple sentences.
• Ability to follow directions and instructions precisely.
• Strong attention to detail and quality standards.

Responsibilities

• Coordinate daily activities to ensure adequate staffing for cleaning guest rooms and public areas.
• Inspect guest rooms and public spaces to ensure cleanliness quality standards are met.
• Coach and train housekeeping team members on procedures and standards.
• Prepare weekly inventory, check supplies, and report discrepancies.
• Communicate needs to management and assist in safety and policy adherence.
• Maintain open communication with Front Office regarding room status and guest needs.
• Handle training for new staff and ensure proper use of cleaning chemicals.
• Support with routine maintenance requests and housekeeping reporting.

Skills

Housekeeping

Supervision

Cleaning equipment

Attention to detail

English literacy

Math basics

Pressure management

Education

High school diploma or equivalent

Tools

Cleaning equipment

Vacuum cleaners

Cleaning supplies

Job description

Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we’re not about numbers…we’re about people and that remains our foundation. Our culture expresses a memorable experience for all of our Team Members and guests alike. So we’re constantly looking for individuals who work well together for a unified purpose. For our leadership, we’re looking for accomplished individuals with a passion to serve others, strong communicators who clearly understand the needs of others and trendsetters who excel at challenges and change. If this is what you’re all about, consider joining our Team.

Ascent Hospitality is looking for a uniquely qualified hospitality leader to be our Housekeeping Room Inspector! The Housekeeping Room Inspector (Supervisor), is responsible for supervising the floors and inspecting all rooms before turning them as occupied clean or vacant ready in the property management system. The Housekeeping Room Inspector is responsible for training and coaching housekeeping team members to ensure that cleanliness standards are met at all times.

BENEFITS

• Competitive Salary!
• Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options!
• 401k with employer MATCH!
• Paid PTO!
• Uniforms Provided for most positions!
• Team Member Hotel Discount Program!

ESSENTIAL FUNCTIONS

• Coordinates all daily activities and plans for sufficient staffing to clean guest rooms and public areas.
• Inspects guest rooms and public outlets daily to ensure the quality assurance program is being followed.
• Acts on assignments received from the Executive Housekeeper or Assistant Executive Housekeeper
• Prepares the weekly inventory, checks in all supplies, and reports any discrepancies.
• Informs the Housekeeping Management Team of needed supplies and creates purchase orders as needed.
• Keeps the Housekeeping Management Team informed of pertinent information pertaining to the department.
• Assists in the direct training program of the new housekeeping employees.
• Completes the daily housekeeping report.
• Follows up to ensure all maintenance requests are handled in an efficient manner pertaining to guest rooms and department equipment.
• Provides for a safe work environment by following all company safety and security policies and procedures.
• Will perform cleaning duties on slower day or when staff shortages occur.
• Knowledge of and ability to perform opening/closing procedures for the housekeeping department as needed
• Physically Inspecting rooms daily to ensure brand standards and overall cleanliness and ready for guest check-in
• Provide feedback to Room Attendants regarding deficiencies in rooms
• Clean/prepare rooms as needed.
• Ensuring that all maintenance issues are reported immediately
• Communication of room status to all divisions
• Assisting with all training efforts throughout the housekeeping department
• Embracing, enforcing, and promoting the brand culture throughout the housekeeping department
• Ensuring all rushed/transferred rooms are handled smoothly and efficiently
• Ensuring that housekeeping carts are organized and ready for daily work
• Operating with a guest satisfaction urgency and strives for 100 percent guest satisfaction at all times
• Promoting and encouraging team work at all times
• Monitoring and logging key control
• Providing information to guests about hotel services, facilities, and other amenities
• Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations
• Works closely with the Front Office team to ensure guest room satisfaction
• Properly reports and logs and complete required documents for all Lost and Found items.
• Ensures all storage areas all locked & that all housekeepers’ sheets & executive housekeeper sheet is turned in to the front desk before leaving.
• Maintains cleanliness and upkeep of Public areas of hotel.
• Ensures excellence in hotel
• Other duties as assigned

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES

• Housekeeping experience required.
• Previous supervisory experience preferred.
• Previous commercial cleaning and/or guest service experience preferred.
• Working knowledge of various cleaning utensils, dryers, vacuum cleaners, tools and fixtures.
• Ability to work quickly under pressure.
• Ability to follow direction and instructions.
• Ability to read in English and ability to print and speak simple sentences.
• Ability to make simple addition and subtraction calculations.
• Strong Attention to Detail.

PHYSICAL DEMANDS

• Frequent walking and standing for entire length of shift.
• Frequent climbing of stairs, bending, stooping, reaching, kneeling, and carrying.
• Use of hands to operate cleaning equipment and complete scrubbing/washing duties.
• Be able to push carts weighting up to 200 lbs.
• Occasionally required to lift and/or move up to 50 pounds.
• Visual acuity sufficient to inspect cleanliness of rooms and surfaces.
• Standing for long periods of time.
• Regularly exposed to fumes and toxic or caustic chemicals.
• Occasionally works in outside weather conditions.
• Occasionally exposed to wet and/or humid conditions.
• Noise level may be moderate to loud.
• Work environment is often high stress and mentally demanding.

QUALIFICATION STANDARDS

• Must be dependable and productive.
• High school education or equivalent is required. Some college preferred.
• Minimum 1 year of housekeeping experience in the hospitality industry preferred.

EEO Employer