Executive Housekeeper

Buffalo Lodging Associates, LLC; Solon (OH); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Weekly pay

Paid vacation

Insurance: medical, dental, vision

401K retirement plan

Travel discounts on properties

Career growth opportunities

Job summary

Buffalo Lodging Associates is seeking a Housekeeping Supervisor to manage the housekeeping and laundry departments across our hotel portfolio. You will supervise staff, schedule shifts based on occupancy, and ensure rooms and public areas meet brand standards.

Responsibilities include overseeing daily inspections, implementing cleaning programs, and maintaining a positive work environment for the team. A high school diploma and at least three years in housekeeping with two years in a supervisory

Qualifications

• High School diploma or equivalent required.
• Minimum three years in housekeeping with two years supervisory experience.
• Must have a valid driver’s license.

Responsibilities

• Supervise housekeeping and laundry staff.
• Schedule shifts based on occupancy and staffing needs.
• Inspect rooms and public areas to ensure quality standards.
• Develop and enforce housekeeping programs and routines.

Skills

Team leadership

Communication

Problem solving

Education

High School diploma or equivalent

Tools

Property management system (PMS)

Intranet

Job description

Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International Hotels. The core and heart of our company lies within our dedicated associates, for we wouldn’t be an award‑winning company without each and every one of them. The hotel is one of the 50 hotel properties owned and managed by the award‑winning hotel management company, Buffalo Lodging Associates.

Role

This position is responsible for the operation and management of the housekeeping and laundry departments to ensure maximum service quality. Responsible for the overall cleanliness of the hotel including rooms and public areas.

• Assists in achieving BLA minimum scoring standard on all Brand Quality Assurance inspections. Inspect rooms and public areas for cleanliness and preventative maintenance upkeep on a daily basis.
• Develop and maintain housekeeping department programs to ensure that the quality criteria are met including deep cleaning, special projects, and preventative maintenance.
• Able to deal with frequent changes, delays, or unexpected events, changing approach or method to best fit a situation.
• Delegates work assignments, sets expectations and monitors delegated activities. Asks for and offers help when needed.
• Prepares for 24/7 business schedule – observes hotel occupancy and create schedules for housekeeping team accordingly. Ready to be onsite due to hotel demands, during weekdays, weekdays, holidays, evenings, and weekends.
• Foster a positive, cooperative work environment between staff and management.
• Supervises employees in housekeeping department. Carries out supervisory responsibilities in accordance with the organizations’ policies and applicable laws.

Supervisory responsibilities include interviewing, hiring, training employees, appraising performance, rewarding and disciplining employees; planning, assigning, directing work, addressing complaints and resolving problems.

Benefits

• Weekly pay
• Paid vacation, sick days and holidays
• Medical, dental, vision insurance
• 401K Retirement plan with company match
• Travel discounts on our branded properties
• Career growth opportunities

What You Bring

High School diploma or equivalent and three years of experience in housekeeping function in a hotel or similar industry to include two years in a supervisory capacity. Computer knowledge including intranet, Property management system. Must have valid driver’s license, and acceptable driving history subject to company approval.

Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.