Executive Housekeeper

Quorum Hospitality; Mesa (AZ); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) match

Tuition reimbursement

Travel discounts

Daily pay

Job summary

Quorum Hospitality is seeking an Executive Housekeeper at Home2 Suites Mesa Longbow to lead the housekeeping department and drive service excellence across rooms, public spaces, and back-of-house areas.

You will inspect spaces to brand standards, manage inventories and schedules, and guide recruitment, training, and performance of staff to support guest satisfaction and safety. This role offers comprehensive benefits and growth opportunities within a leading hotel management company.

Qualifications

• 3+ years of progressive housekeeping experience in a hotel.
• Leadership experience required.
• A high school diploma or equivalent is required; a 2 to 4-year college degree is preferred.

Responsibilities

• Lead and supervise all housekeeping and laundry personnel to ensure guest rooms, public areas, and back-of-house spaces are impeccably maintained.
• Conduct daily inspections of rooms and public areas to meet hotel and brand standards.
• Manage inventory of housekeeping supplies, ensuring proper levels are maintained.
• Handle purchase orders, invoices, and checkbook accounting to ensure compliance with hotel policies and budget.
• Manage department schedules, payroll, and inventories in line with business forecasts to meet hotel productivity and budget requirements
• Participate in recruitment, hiring, training, development, and performance management of housekeeping staff.
• Maintain cleanliness and safety protocols, including sanitization and proper handling of chemicals and soiled linens.
• Address guest requests, concerns, and complaints with attentiveness and efficiency.
• Maintain key control systems and enforce proper radio communication etiquette within the department.
• Ensure compliance with all hotel policies, safety protocols, and house rules.
• Collaborate with other departments and participate in hotel meetings as needed.
• Other duties as assigned.

Skills

Leadership

Attention to detail

Communication

Education

High school diploma or equivalent

2-4 year college degree preferred

Job description

Join our team as the Executive Housekeeper at Home2 Suites Mesa Longbow!

Imagine guiding the entire Housekeeping Department, from rooms to public spaces, ensuring every corner of the property reflects the highest standards of cleanliness and comfort. As Executive Housekeeper, you'll inspire your team to deliver exceptional service, creating a warm and welcoming atmosphere for every guest. If you're passionate about hospitality, have an eye for detail, and love building motivated teams, we want you on our team!

Your Role

• Lead and supervise all housekeeping and laundry personnel to ensure guest rooms, public areas, and back-of-house spaces are impeccably maintained.
• Conduct daily inspections of rooms and public areas to meet hotel and brand standards.
• Manage inventory of housekeeping supplies, ensuring proper levels are maintained.
• Handle purchase orders, invoices, and checkbook accounting to ensure compliance with hotel policies and budget.
• Manage department schedules, payroll, and inventories in line with business forecasts to meet hotel productivity and budget requirements
• Participate in recruitment, hiring, training, development, and performance management of housekeeping staff.
• Maintain cleanliness and safety protocols, including sanitization and proper handling of chemicals and soiled linens.
• Address guest requests, concerns, and complaints with attentiveness and efficiency.
• Maintain key control systems and enforce proper radio communication etiquette within the department.
• Ensure compliance with all hotel policies, safety protocols, and house rules.
• Collaborate with other departments and participate in hotel meetings as needed.
• Other duties as assigned.

What We’re Looking For

• 3+ years of progressive Housekeeping experience in a hotel or similar setting.
• Leadership experience required.
• A high school diploma or equivalent is required; a 2 to 4-year college degree is preferred.

What We’ll Do For You

• Health Benefits – Comprehensive Medical, Dental, and Vision insurance available starting the first of the month after just 30 days. (Full-time team members)
• Holidays & Paid Time Off – Take time to relax and recharge. (For eligible team members)
• 401(k) Retirement Plan – Secure your future with our generous company match.
• Education Program – Further your career with our tuition reimbursement program.
• Hotel Travel Discounts – Explore the world with special rates.
• Daily Pay – Access your earnings when you need them.

Why Join Quorum Hospitality?

Quorum Hospitality, ranked among the nation's leading hotel management companies, has been delivering value-driven hospitality solutions since 1987. Our diverse portfolio features renowned hospitality brands such as Marriott, Hilton, Hyatt, and IHG, highlighting our commitment to excellence in customized management. Our team is dedicated to building strong relationships and providing exceptional service that benefits guests, owners, and team members alike. Headquartered in Plano, Texas, and Newport Beach, California, we pride ourselves on fostering a culture of integrity and innovation.