Executive Housekeeper

The Comfort Suites Outlet Center; Asheville (NC); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

Sign-on bonus

Health insurance

Vision Insurance

Employee assistance program

Free parking

Life insurance

Paid time off

Job summary

The Comfort Suites Asheville Outlets is seeking an Executive Housekeeper to lead our housekeeping and laundry teams, ensuring high cleanliness standards and memorable guest experiences. The role emphasizes strong leadership, inventory control, and cost-conscious management.

Starting compensation is $45,000 annually with a $350 sign-on bonus distributed per the outlined schedule, and full-time benefits eligible. Join a culture focused on teamwork, training, and guest satisfaction in Asheville, NC.

Qualifications

• 2 years housekeeping experience in a similar-sized or larger property.
• Management and leadership experience.
• Ability to lead a diverse staff with strong interpersonal skills.
• Ability to stay organized, calm under pressure and prioritize tasks.
• Strong communication and teamwork abilities.

Responsibilities

• Make sure all public areas, rooms, and laundry are cleaned to standards.
• Control expenses through inventory and labor management.
• Promote collaborative, proactive, and interactive working environment.
• Ensure appearance of department members is clean and professional.
• Know and enforce safety, emergency, and accident procedures.
• Work with others to achieve common goals and guest satisfaction.
• Maximize team potential with balanced focus on operations and guests.

Skills

Fluent English

Leadership

Communication skills

Problem-solving

Team management

Basic math

Computer literacy

Job description

The Comfort Suites Asheville Outlets is now considering applications to join our outstanding housekeeping team and offering a $350 Sign-on Bonus. The bonus will be distributed as follows: $50 after 14 days, $100 after 60 days and $200 after 90 days.

We understand that for long-term success in a role, competitive compensation and benefits are key considerations for applicants. Below, we outline our attractive benefits and compensation, delve into our workplace culture, and highlight the specifics of this Executive Housekeeper role. If this resonates with your skills and experience, we'd love to hear from you!

Full-time associates are qualified for our robust benefits plan. This role is anticipated to be full-time and benefits eligible.

Our benefit offerings include

• Health insurance - with employer contribution
• Vision Insurance
• Employee assistance program
• Free parking - easy access from I-40 & 26
• Life insurance - including a $15,000 basic life policy FREE to you
• Paid time off

Starting Compensation: $45,000 annual

Culture

At the Comfort Suites, we foster a culture that revolves around delivering outstanding guest experiences while creating a positive and supportive work environment for our team members. We understand that satisfied employees lead to satisfied guests, and we're dedicated to building a workplace where our team feels valued, appreciated, and supported. Our commitment includes providing ongoing training and development opportunities, encouraging career growth within our company.

Built on a foundation of teamwork, collaboration, and a shared commitment to excellence, we recognize that each employee brings unique value and potential to the table. Our company culture distinguishes us from competitors, and we aim to establish a workplace that employees are proud to be part of and guests are eager to return to each time they visit Asheville.

The Role

As the Executive Housekeeper, you’ll keep all aspects of housekeeping and laundry running smoothly — and ensure high cleanliness standards are met to deliver memorable and unique guest experiences.

• Make sure all public areas, rooms, and laundry are cleaned according to time, procedural, and detail standards
• Control expenses through inventory and labor management
• Contribute to Virtelle’s culture by continually promoting a collaborative, proactive, and interactive working environment
• Ensure appearance of all department members is clean and professional
• Know and enforce all relevant safety, emergency, and accident procedures
• Work with others in the company to produce creative approaches to common goals
• Maximize team potential with a balanced focus on operations, guests, employee and owner's satisfaction
• Support the hotel team by being available to assist with challenges and emergencies
• Represent Virtelle Hospitality with professionalism when participating in work-related activities in the community
• Respond appropriately with tact and professionalism in all situations

Qualifications

• 2 years housekeeping experience in a similar-sized or larger property
• Management and leadership experience
• Ability to work well in a leadership role with a staff from diverse backgrounds
• Problem-solving skills
• Able to thrive individually and as part of a team
• Well-organized and self-motivated, with the ability to prioritize tasks
• Ability to remain calm and exercise good judgement under pressure
• Ability to manage disagreements between employees
• Strong communication and interpersonal skills
• Fluent understanding of English
• Basic math skills
• Basic computer literacy

Comfort Suites is an equal employment opportunity employer. We provide an inclusive environment and do not discriminate based on race, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status. Holiday Inn participates in E-Verify to confirm the employment eligibility of all new hires.