Executive Housekeeper

Horizon Hospitality Associates, Inc; Ann Arbor (MI); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Full-time Benefits Package

Training & Development

Job summary

Horizon Hospitality Associates, Inc is seeking an Executive Housekeeper to oversee housekeeping operations for two full-service hotels in Ann Arbor, MI. You will lead a team across 307 rooms, ensuring elite cleanliness standards and fostering a guest-focused culture throughout both properties.

The role requires strong training and development of managers and hourly staff, with budget oversight, labor control, and safety compliance. English proficiency is essential; Spanish skills are a plus.

Qualifications

• Experience training and developing managers and hourly staff.
• Strong communication in English; bilingual Spanish is highly preferred.
• Attention to detail, time management and familiarity with hotel computer systems.

Responsibilities

• Supervise and direct housekeeping for two full-service hotels to maintain guest satisfaction and cleanliness.
• Interview, hire, train, and develop a high-performing team of managers and associates.
• Manage departmental finances, including budget oversight, labor cost analysis, and inventory controls.
• Conduct regular inspections of guest rooms and public spaces to ensure quality standards.
• Delegate workloads to maximize production while controlling labor and material costs.
• Coordinate with the Managing Director on large projects, including FF&E evaluations and rehab work.

Skills

Leadership

Team development

Budgeting

Quality assurance

Tools

Computer systems

Job description

An established hospitality group is seeking a dynamic hospitality leader to oversee the housekeeping operations for a dual-property portfolio in Ann Arbor, Michigan as Executive Housekeeper. This role offers the unique opportunity to manage high-volume operations across 307 guest rooms within a market known for its vibrant culture, prestigious university, and consistent year-round demand. The successful candidate will enjoy the professional challenge of maintaining elite cleanliness standards while fostering a team-oriented culture in a city that consistently ranks as one of the best places to live in the Midwest.

Responsibilities

• Supervise and direct all housekeeping activities for two full-service hotels to ensure the highest levels of guest satisfaction and cleanliness.
• Interview, hire, train, and develop a high-performing team of managers and front-line associates.
• Manage departmental finances, including budget oversight, labor cost analysis, and inventory controls.
• Conduct continuous visual inspections of guest rooms and public spaces, including restaurants, lounges, and meeting facilities, to ensure quality assurance standards.
• Delegate workloads effectively to maximize production while maintaining strict control over labor and material expenses.
• Coordinate with the Managing Director on large-scale projects, including furniture and fixture evaluations and rehabilitation projects.
• Facilitate regular departmental meetings and training sessions to ensure clear communication and safety compliance.

Position Requirements

• Strong background in training and developing both management and hourly staff.
• Ability to communicate effectively in English; bilingual skills in Spanish are highly preferred.
• Self-starting personality with an even disposition and a "pitch-in" mentality.
• Exceptional attention to detail, time management, and proficiency with computer systems.
• Physical ability to move through hotel rooms and public spaces continuously throughout the shift.

Compensation

• Base Salary: $60-70,000
• full-time Benefits Package
• comprehensive training and development
• performance-based growth opportunities

Only qualified candidates will be contacted.