Executive Host - MGM Northfield Park

MGM Resorts International; Sharon Township (OH); On-site; USD 35,000 - 55,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen Executive Host, der die Gästeerfahrung auf ein neues Niveau hebt. In dieser spannenden Rolle sind Sie dafür verantwortlich, unvergessliche Erlebnisse für unsere Gäste zu schaffen, indem Sie erstklassigen Service bieten und Beziehungen aufbauen. Ihre Fähigkeit, die Bedürfnisse der Gäste zu verstehen und zu erfüllen, wird entscheidend sein, um Loyalität und Begeisterung zu fördern. Wenn Sie eine Leidenschaft für den Kundenservice haben und in einem dynamischen Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie, Teil eines aufregenden Teams zu werden.

Benefits

Wellness Incentive Programme

Gesundheitsleistungen

Kostenlose Mahlzeiten

Kostenloses Parken

Rabatte auf Hotel, Essen und Unterhaltung

Verschiedene Programme zur Förderung

Freiwilligenmöglichkeiten

Qualifications

• Mindestens 1 Jahr relevante Erfahrung im Kundenservice.
• Erfahrung in Hotelbetrieben oder VIP-Diensten bevorzugt.

Responsibilities

• Verbessern Sie das Gästeerlebnis durch exzellenten Service.
• Bauen Sie dauerhafte Beziehungen zu Gästen auf.
• Bieten Sie VIP-Behandlung vom Check-in bis zum Check-out.

Skills

Kundenservice

Interpersonelle Fähigkeiten

Verkauf/Upselling

Computerprogramme

Job description

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:
As an Executive Host, you will play a key role in setting the stage for an exceptional guest experience by providing top-tier assistance to our guests in a professional and friendly manner. By understanding each guest's unique needs and stories, you will deliver memorable experiences that leave a lasting impression. Your dedication to excellent service will ensure that every interaction is positive and meaningful.

THE DAY-TO-DAY:

• Elevate the guest experience by assessing casino activity and, if authorized, rewarding players with exciting complimentary offerings.

• Build lasting relationships with guests, creating unforgettable moments that drive loyalty and excitement.

• Deliver VIP treatment from check-in to check-out, ensuring every guest feels valued and appreciated.

• Be the life of the party-engage with guests at exclusive events to support marketing and retention efforts.
  

THE IDEAL CANDIDATE:

• Demonstrates excellent customer service skills and possesses strong interpersonal skills

• Proficient in navigating and utilizing computer programs efficiently.

• Minimum of 1 year of relevant experience (sales/upselling preferred)

• Is at least 21 years old

• 2+ years of experience in hotel operations, casino marketing, VIP services, or table games preferred.
  

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally

• Health Benefits

• Health & Income Protection Benefits (For eligible employees)

• Access to a variety of company Hotel, Food and Beverage, Retail, and Entertainment Discounts

• Free meals in our employee dining room

• Free parking on and off shift

• Various programs and networking opportunities to help you get promoted

• Volunteer opportunities to give back to the community

• Other various discounts with company partners such as travel, electronics, online shopping, and many more
  

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=19648

Are you ready to JOIN THE SHOW? Apply today!