Executive Director, Technology Delivery

City of New York; New York (NY); On-site; USD 84,000 - 223,000; Full time

Benefits offered by this job

Health insurance

Dental & vision

Pension

Paid time off

Deferred compensation

IRA

Flexible spending account

Job summary

City of New York seeks an Executive Director of Technology Delivery to lead the city’s technology initiatives, partnering with Technology, Operations and Executive teams to set delivery standards and drive outcomes.

You will oversee full project lifecycles, manage multiple teams, and develop dashboards to enable data-driven decisions across city agencies. A bachelor's degree and 3 years of relevant experience are required.

Qualifications

• Bachelor's degree and 3 years full-time professional experience related to the projects and policies studied.
• Equivalency allowed with eighteen months of managerial/administrative/supervisory experience.
• Experience aligning technology initiatives with business needs and stakeholders.

Responsibilities

• Oversee full life cycle of technology projects from intake to operations.
• Collaborate with leadership and stakeholders to set priorities and form cross-functional groups.
• Manage multiple project teams and ensure coordinated delivery.
• Track timelines, deliverables and performance metrics for success.
• Develop roadmaps, dashboards and delivery playbooks for clear decisions.
• Translate complex technical concepts for business owners and drive alignment.

Skills

Leadership

Project management

Cross-functional collaboration

Stakeholder alignment

Education

Bachelor's degree

3 years relevant experience

Equivalent education/experience with 18 months managerial experience

Job description

• Salary Band: $150,000+
• Compensation: USD 83,718 - USD 223,299

Job Description

The Executive Director of Technology Delivery (TDO) leads the office responsible for planning the successful implementation of technology initiatives across the organization. The Executive Director will partner closely with the Technology, Operations and Executive Teams to create delivery standards, optimize processes and drive predicable outcomes. The Executive Director will:
- Oversee the full life cycle of technology projects- from intake to transition to operations;
- Collaborate with leadership and key stakeholders to assess proposed technology initiatives, set priorities, and establish cross-functional working groups;
- Manage multiple project teams simultaneously, ensuring coordination and alignment across all team members;
- Drive successful project execution by tracking timelines, deliverables, and performance metrics;
- Partner with operations and business leaders to capture business needs and requirements, ensuring clear communication and strong alignment;
- Possess the ability to simplify the technically complex projects and drive well-educated decisions across business owners;
- Develop roadmaps, executive dashboards and delivery playbooks;
- Demonstrate capability to simplify complex technical initiatives and enable well-informed decisions across business owners/ stakeholders.
ADDITIONAL INFORMATION:
In compliance with federal Law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
The City of New York offers a comprehensive benefits package including health insurance for the employee and his or her spouse or domestic partner and unemancipated children under age 26, union benefits such as dental and vision coverage, paid annual leave and sick leave, paid holidays, a pension, and optional savings and pre-tax programs such as Deferred Compensation, IRA, and a flexible spending account.
Executive Program Specialist - 06942

Qualifications

1. A baccalaureate degree from an accredited college or university and three years full- time satisfactory professional experience related to the projects and policies to be studied in the particular position, including eighteen months of experience in a managerial, consultative, administrative or supervisory capacity.
2. Education and/or experience which is equivalent to “1” above; however, all candidates must possess eighteen months of experience in a managerial, consultative, administrative or supervisory capacity as described above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.