Executive Director - Surgical Specialties - Puget Sound, WA

Providence; Seattle (WA); Hybrid; USD 180,000 - 260,000; Full time

Benefits offered by this job

Hybrid schedule

Incentive compensation

Benefits

Job summary

Providence in Seattle is seeking an experienced healthcare operations leader to drive clinical operations, strategic growth, financial performance, and physician partnerships across medical group departments.

You will partner with the COO and Executive Medical Director to develop and implement strategic plans, budgets, and operational improvement programs, while ensuring high-quality patient care and engaged staff in a hybrid work environment.

Qualifications

• Master's Degree in Healthcare Administration or MBA required.
• 6+ years of proven healthcare management, operations, and corporate functions.
• Experience leading clinical operations and strategic growth initiatives.
• Strong financial acumen and ability to drive performance improvements.

Responsibilities

• Establish business development objectives and long-range strategic plans for assigned departments and services.
• Monitor, direct, and evaluate clinic operations, including staffing, budgeting, quality, and patient satisfaction.
• Design and implement strategies to maintain and grow procedural services.
• Partner with COO and executives to prepare budgets, goals, and objectives while incorporating clinician input.
• Monitor overall performance against budget and targets.
• Ensure communication with caregivers and clinicians on strategy and management responses.
• Lead teams to meet goals across operations, quality, finance, growth and service.
• Develop programs to improve patient experience and staff engagement.
• Provide feedback through performance appraisals and guidance as needed.
• Collaborate with service line leaders to meet patient needs and organizational goals.

Skills

Healthcare operations leadership

Strategic planning

Financial management

Change leadership

Team leadership

Stakeholder collaboration

Data-driven decisions

Education

Master's in Healthcare Administration

MBA or comparable field

Job description

Calling All Esteemed Leaders!

Are you a healthcare operations leader who excels in clinical operations, strategic growth, financial performance, and physician partnership? Do you thrive in collaborative environments where operational excellence, business development, and change leadership come together to improve patient care and organizational performance?

The Role

Provides administrative and operational leadership of medical group departments as assigned by the Chief Operating Officer (COO). Works in a dyad partnership with the Executive Medical Director of Surgical Services. Partners with Medical Director(s) to oversee all clinical operations and to develop and implement strategic plans, operational improvement programs, and new services, as applicable.

Coordinates communication through a wide variety of communication media. Assures long-term organizational success through overall excellence of operations, outcomes, quality, service, caregiver and clinician satisfaction, financial viability and leadership.

What You'll Do

• Establish business development objectives and long-range strategic plans for assigned departments and specialty services in collaboration with Executive Medical Director(s) and other executive leaders.
• Responsible for monitoring, directing and evaluating all clinic operations under assignment, including resource utilization, staffing, budgeting, quality, productivity, caregiver engagement, patient satisfaction, etc.
• Design and implement strategies to maintain and grow procedural services.
• With the COO, Executive Medical Director and other key stakeholders, prepare and recommend budgets, goals, and objectives, taking into consideration input from clinicians.
• Monitor overall performance, including budget, operations, financial targets, customer service, etc.
• Partner with the Executive Medical Director to ensure that caregivers and clinicians are well informed regarding relevant strategy, direction, current issues and management response to those issues.
• Ensure that all accrediting/reporting standards and organizational policies/procedures are complied with.
• Lead teams and divisions to meet goals and deliver outstanding results around operations, quality, finance, growth and service.
• Lead by example and develop a management team that can plan, implement, evaluate and monitor change in a positive manner, involving staff participation and input as appropriate.
• Conduct performance appraisals and provide positive feedback and critical input as required.
• Work with service line leaders and clinicians to develop services and programs to meet patient needs and promote the overall success of the organization.
• Act independently, guided by organizational policies and objectives.
• Hold regular staff meetings to discuss methods for improving patient, clinician and caregiver experience, efficient/safe operations and overall performance.
• Create, recommend and implement new programs to increase and maintain patient care and satisfaction.
• Perform other related and similar duties as required and as assigned.

What You'll Bring

Education & Credentials

• Master's Degree in Healthcare Administration; or Master's Degree in Business Administration or comparable field required.

Experience & Expertise

• 6 years of proven track record in multiple areas of healthcare management, operations and corporate functions.
• 6 years of leadership experience.
• Financial, business development, complex project management, marketing, analytical, team building and collaborative working skills.
• Proven change management skills including crafting of strategic direction, working with institutional infrastructure and processes and effectively directing/managing tactical processes.
• In-depth current working knowledge of clinical practice and processes.
• Working knowledge of labor contracts and application to practice where applicable.

Professional & Leadership Capabilities

• Ability to understand business needs and deliver services to meet the needs.
• Ability to communicate effectively.
• Ability to conceptualize and implement new service delivery models.
• Ability to serve as a change agent supporting integration concepts.
• Ability to represent the organization professionally and build collaborative relationships with various agencies or organizations.
• Ability to analyze data, regulations, and practices to develop progressive and compliant programs including TJC, Title 22, etc.
• Ability to effectively work in a multi-entity organization including hospitals and satellite facilities.
• Demonstrate systems thinking.

Why Join Us?

• Medical Group Operational Leadership:Provide administrative and operational leadership for assigned medical group departments and specialty services.
• Dyad Partnership:Work closely with the Executive Medical Director of Surgical Services and Medical Director(s) to oversee clinical operations and advance shared priorities.
• Strategic Growth:Develop business objectives, long-range plans, procedural services, operational improvement programs, and new services.
• Organizational Performance:Lead efforts across operations, quality, finance, growth, service, caregiver engagement, clinician satisfaction, and patient satisfaction.

The full pay range is listed in accordance with applicable law. Final compensation will be determined based on qualifications, experience, organizational compensation alignment, and the approved hiring department budget for the position. This position may also be eligible for incentive compensation and benefits.

PLEASE ADJUST ACCORDINGLY:

At Providence we believe in the importance of human connection and the impact of in-person collaboration towards team cohesion and caregiver engagement. Further, we want our leaders to live in or near the communities we serve.

Therefore, leaders applying for this role will be required to work a hybrid schedule, which consists of four days onsite, one day remote and live within a reasonable commuting distance to the ministry or service area they support and lead.