Executive Director - Strategic Initiatives & Transformation (Infrastructure Platforms)

Archer; Jersey City (NJ); On-site; USD 180,000 - 250,000; Full time

Benefits offered by this job

Competitive compensation

Discretionary incentive compensation

Health care coverage

Job summary

Archer, in collaboration with JPMorgan Chase, seeks an Executive Director to lead cross-functional transformation initiatives within IPCS Ops Enablement & Transformation. You will develop business cases, align priorities, and drive value across infrastructure platforms, partnering with business, technology, and operations to navigate ambiguity from concept to execution.

The role requires 7+ years leading complex programs, advanced analytical and executive communication skills, and experience

Qualifications

• Seven or more years leading strategic transformation initiatives in large organizations.
• Proven ability to develop business cases, governance, and prioritization for complex programs.
• Advanced analytical reasoning and structured problem-solving for business, technical, and operational challenges.
• Ability to lead through ambiguity, manage dependencies, and drive cross-functional initiatives.
• Strong executive communication and stakeholder management across business, technology, and operations.
• Experience using enterprise AI capabilities with strong validation and data-sensitivity awareness.
• Experience validating AI-assisted plans, risks, and recommendations before use.

Responsibilities

• Lead identification and advancement of strategic transformation opportunities aligned to priorities.
• Apply structured analysis to define opportunities, root causes, and potential solutions.
• Develop business cases, value assessments, and implementation strategies.
• Drive cross-functional initiatives from discovery to execution, managing risks.
• Foster relationships across business, technology, and operations to build alignment.
• Champion governance, performance insights, and value realization practices.
• Use enterprise AI capabilities to accelerate program planning and reporting.
• Promote reuse-first, AI-assisted governance with human review and controls.

Skills

Strategic leadership

Stakeholder management

Advanced analytics

Executive communication

Ambiguity navigation

Portfolio governance

Change management

Education

MBA or advanced degree

Bachelor's degree

Tools

Jira/Align

Power BI/Tableau

Clarity

ServiceNow

Job description

Archer is collaborating with J.P. Morgan to connect them with exceptional professionals for this role.

Job Description

As an Executive Director within Infrastructure Platforms Client Solutions (IPCS) Ops Enablement & Transformation, you will lead complex, cross‑functional strategic initiatives and transformation opportunities that improve client and business outcomes across Infrastructure Platforms. Your advanced analytical reasoning and strategic planning skills will enable you to identify and assess opportunities, develop business cases, establish prioritization approaches, and shape solutions that support informed investment and execution decisions. You will partner with business, technology, and operational stakeholders to navigate ambiguity, align priorities, and mobilize initiatives from concept through execution. In this pivotal role, you will help shape the transformation agenda across IPCS and drive measurable business value.

Job Responsibilities

• Lead the identification, assessment, and advancement of strategic transformation opportunities across IPCS, aligning initiatives with client and organizational priorities
• Apply structured analysis and problem‑solving to define opportunities, identify root causes, evaluate potential solutions, and shape actionable transformation initiatives
• Develop business cases, value assessments, prioritization approaches, and implementation strategies to support informed investment and execution decisions
• Drive complex, cross‑functional initiatives from opportunity discovery through mobilization and execution, managing dependencies, risks, and roadblocks
• Foster strong relationships across business, technology, and operational stakeholders to build alignment, influence decisions, and drive beneficial outcomes
• Champion continuous improvement through consistent governance, performance insights, and value realization practices that strengthen transformation outcomes
• Uses enterprise‑authorized AI capabilities within the work environment to accelerate program planning, dependency/risk synthesis, and executive‑ready reporting, validating outputs and handling data according to sensitivity requirements.
• Promotes reuse‑first, AI‑assisted practices for program governance and continuous improvement routines, ensuring human review and alignment to delivery standards.

Required Qualifications, Capabilities, And Skills

• 7+ years of experience or equivalent expertise leading strategic initiatives, business transformation programs, technical programs, or enterprise change efforts within large organizations
• Demonstrated proficiency in opportunity assessment, business case development, prioritization, governance, and execution of complex transformation initiatives
• Advanced analytical reasoning skills, applying structured problem‑solving and root‑cause analysis to complex business, technical, and operational challenges
• Proven ability to lead through ambiguity, manage dependencies, and drive complex cross‑functional initiatives from concept through implementation
• Advanced expertise in executive communication and stakeholder management, establishing productive relationships and influencing outcomes across business, technology, and operational teams
• Demonstrated experience using enterprise‑authorized AI capabilities within the work environment to support technical program management workflows with strong validation habits and awareness of data sensitivity.
• Ability to review and validate AI‑assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.

Preferred Qualifications, Capabilities, And Skills

• Experience leading transformation programs specifically within Infrastructure / Platform / IT Operations organizations (compute, storage, network, end‑user, SRE, tooling).
• Proven track record delivering portfolio governance (intake, prioritization, stage gates, OKRs/KPIs, benefits/value realization) at enterprise scale.
• Strong financial/strategic analysis skills (business case modeling, ROI/TCO, capacity/efficiency economics, investment trade‑offs).
• Background in operating model design (process, controls, RACI, service management) and scaling continuous improvement.
• Deep familiarity with Agile at scale / product operating models (e.g., SAFe, Lean Portfolio Management) and hybrid delivery governance.
• Experience driving complex change across regulated environments (risk/controls, audit readiness, policy adherence).
• Hands‑on expertise with program/portfolio tooling (e.g., Jira/Align, Smartsheet, Clarity, ServiceNow, Power BI/Tableau) and executive‑ready reporting.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About The Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.