Executive Director, Procedural Operations Supply Chain

Beth Israel Lahey Health, Inc.; United States; On-site; USD 130,000 - 170,000; Full time

Job summary

Beth Israel Lahey Health, Inc., headquartered in Massachusetts, seeks an Executive Director to lead procedural supply chain operations across ORs, Cath Lab/EP, and related units. You will align procurement, nursing, physicians, and leadership to standardize products, optimize workflows, and ensure uninterrupted case support.

This role focuses on high-risk, high-value items, inventory turns, and compliance with Joint Commission, OSHA, and FDA standards.

Qualifications

• Bachelor’s Degree in Supply Chain Management, Business Management, Healthcare Administration, or a related field preferred.
• CMRP preferred, Lean Certification Green or Black Belt preferred.
• 8–10 years of progressive supply chain and operational leadership experience in a complex, regulated healthcare environment.
• Deep familiarity with perioperative/OR supply chains, Cath Lab/EP, Interventional Radiology, Endoscopy, and inventory management systems.
• Experience directing multiple sites, business units, or cross-functional clinical supply chain programs.

Responsibilities

• Directs procedural supply chain operations across ORs, Cath Lab/EP, Interventional Radiology, Endoscopy, and other procedural units to ensure product availability, service reliability, inventory accuracy, and timely case support.
• Bridges procurement, perioperative services, nursing, physicians, clinical leadership, value analysis, contracting, and local hospital operations to align products, workflows, and priorities.
• Partners with Value Analysis Teams, physicians, and clinical leadership to standardize medical products, devices, implants, and equipment while maintaining clinical buy-in and patient safety.
• Oversees day-to-day procurement support, point-of-use systems, inventory management, consignment programs, and distribution.
• Develops backorder response protocols, consignment oversight, high-risk item tracking, and resiliency planning.

Skills

Staff leadership

Budget & P&L

Stakeholder engagement

Data analytics

LEAN & process improvement

Education

Bachelor’s degree in Supply Chain Management, Business Management, Healthcare Administration, or related field

Tools

Microsoft Office

Smartsheet

ERP/MMIS systems

Workday

Point-of-use technology

Job description

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. This position will have primary responsibilities locally and regionally within BILH, with a focused scope across perioperative, OR, Cath Lab/EP, Interventional Radiology, Endoscopy, and other procedural areas. Under the leadership of the AVP, BILH Hospital Operations Supply Chain, this position is responsible for the daily procedural supply chain operations that support product availability, clinical readiness, inventory accuracy, point-of-use workflows, distribution, and high-reliability service to procedural teams. The Executive Director serves as a hospital and BILH regional resource for procedural supply chain operations and bridges procurement, perioperative, nursing, physician, clinical leadership, value analysis, and contracting teams to optimize product standardization, eliminate waste, and ensure supplies, devices, equipment, and implants are available for patient care. This position has responsibility for supply chain managers, materials management staff, and clinical supply support processes across assigned procedural business units. Responsibilities include direct and indirect staff leadership, execution of GPO and contracted product conversions, consignment and high-risk item oversight, backorder mitigation, workflow redesign, and development of departmental policies, procedures, systems, and performance metrics that support safe, efficient, and financially disciplined procedural operations.

Job Description: Essential Duties & Responsibilities

• Directs procedural supply chain operations across ORs, Cath Lab/EP, Interventional Radiology, Endoscopy, and other procedural units to ensure product availability, service reliability, inventory accuracy, and timely case support.
• Bridges procurement, perioperative services, nursing, physicians, clinical leadership, value analysis, contracting, and local hospital operations to align products, workflows, and operational priorities.
• Partners with Value Analysis Teams, physicians, and clinical leadership to standardize medical products, devices, implants, and equipment while maintaining clinical buy-in, care quality, and patient safety.
• Oversees day-to-day procurement support, point-of-use systems, inventory management, consignment programs, par-level maintenance, distribution, and procedural supply workflows.
• Triages and escalates product interruptions, delays, substitutions, backorders, contract changes, and quality deviations with clear action plans, owners, timelines, and stakeholder communications.
• Develops protocols for backorder response, consignment oversight, high-risk and high-dollar item tracking, preference-card alignment, and resiliency planning for critical procedural supplies.
• Supports financial revenue cycle and supply spend stewardship by monitoring contract compliance, inventory turns, utilization, expiration/waste, clinical variation, and clinically appropriate standardization opportunities.
• Ensures storage, handling, distribution, and documentation of clinical supplies meet regulatory standards, including Joint Commission, OSHA, FDA, and internal BILH requirements.
• Establishes and monitors KPIs related to fill rate, stockouts, backorders, inventory turns, waste/expiration, conversion compliance, point-of-use accuracy, productivity, and stakeholder satisfaction.
• Leads, mentors, and develops supply chain managers and clinical support staff, establishes clear performance expectations, and drives LEAN and technology-enabled process improvement across procedural units.

Minimum Qualifications

• Education: Bachelor’s Degree in Supply Chain Management, Business Management, Healthcare Administration, or a related field preferred.
• Licensure, Certification & Registration: CMRP preferred Lean Certification Green or Black Belt preferred.
• Experience: Minimum of 8-10 years of progressive supply chain and operational leadership experience within a complex, highly regulated healthcare/hospital environment.
• Deep familiarity with clinical environments, perioperative/OR supply chains, Cath Lab/EP, Interventional Radiology, Endoscopy, procedural inventory workflows, and inventory management systems.
• Previous experience directing multiple sites, business units, procedural service lines, or cross-functional clinical supply chain programs.

Skills, Knowledge & Abilities

• Ability to analyze, organize, delegate, and lead complex operational responsibilities across multiple clinical environments.
• Demonstrated ability to develop and meet budgetary, P&L, supply utilization, inventory, and productivity goals.
• Strong clinical stakeholder engagement skills, including the ability to work effectively with physicians, nurses, procedural leaders, hospital executives, and administrative staff.
• Strong data analytics, change management, product standardization, conversion planning, and operational problem-solving skills.
• Exemplary written and oral communication skills with the ability to clearly communicate product changes, backorder mitigation plans, and service-level expectations.
• Team building, professional development, and organizational leadership skills required.
• Ability to engage vendors, distribution partners, and manufacturers to support supply continuity, innovation, contract compliance, and timely resolution of operational issues.
• Capacity to assess procedural unit needs and implement reliable workflows that ensure daily operations run smoothly, efficiently, and safely.

Preferred Qualifications & Skills

• Experience with Microsoft Office, Smartsheet, ERP/MMIS systems, Workday, point-of-use technology, clinical supply chain platforms, and procedural inventory systems preferred.
• Dept/Unit Specific Skills: Perioperative/OR, Cath Lab/EP, Interventional Radiology, Endoscopy, procedural inventory management, consignment, implant/device workflows, high-risk item tracking, backorder response, and clinical product conversion support.

Pay Range

$130,000.00 USD - $170,000.00 USD

Vaccination Requirement

Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer

Equal Opportunity Employer/Veterans/Disabled At Beth Israel Lahey Health, we are driving the change in health care that Massachusetts wants and needs. Our culture promotes continuous learning, growth, innovation and a sense of belonging. We make it a priority to offer comprehensive compensation and benefits and help you achieve a healthy and balanced life. While you're busy caring for and supporting our patients, we take care of you.